Business Details
20 Years
experience
Emergency
services
Your Trusted Roofing Partner in Murfreesboro, TN
Quality Exteriors has been Middle Tennessee's trusted roofing expert since 2006, delivering top-tier craftsmanship with a personal touch. As a family-owned business based in Murfreesboro, we built our reputation on honest service, solid workmanship, and strong community ties. Our team brings over 200 combined years of experience to every project, specializing in residential and commercial roofing solutions that combine durability with aesthetic appeal. Recognized as one of the top 1% of GAF Master Elite Contractors nationwide, we maintain rigorous industry certifications including CertainTeed Shingle Master and GAF GoldElite Commercial Contractor status. We approach every job with the same care we would for our own homes, treating quality as a promise of trust rather than just a measure of materials.Our commitment extends beyond installation through industry-leading warranties and ongoing support that lasts for decades. We prioritize transparent communication, breaking down every step of the process to ensure complete clarity for our clients. From historic homes to commercial properties, our work reflects a dedication to excellence that has earned us a 4.9-star rating from over 360 five-star reviews. Our partnerships with industry leaders and community initiatives reinforce our mission to deliver roofs that protect what matters most while setting standards for quality in every community we serve.
Services
Roof Replacement
Storm Damage Repair
Commercial Roofing
Window Replacement
Gutter Replacement
Details
- Year established: 2006
Highlights and features
- 200+ years of combined experience in residential and commercial roofing
- 100% customer recommendation rate with 4.9-star reviews from 360+ clients
- Top 1% GAF Master Elite Contractor with Presidents Club recognition
- Transparent partnership with no fine print or surprise costs
- Premium warranties that extend beyond standard industry protections
Associations and certifications
- GAF Master Elite
- CertainTeed SELECT Shingle Master
- GAF GoldElite Commercial Contractor
What people say
Quick turnaround
Spotless cleanup
Professional crew
Excellent communication
Insurance negotiation expertise
Services
Roof Replacement
Our roof replacement services transform aging roofs with premium GAF and CertainTeed materials. Expert crews deliver flawless installations backed by industry-leading warranties. We handle complete tear-offs and new construction projects, ensuring structural integrity while enhancing curb appeal through modern design options and durable materials that withstand Tennessee weather conditions.
Storm Damage Repair
Available 24/7 for urgent storm damage needs, our certified technicians provide rapid response and insurance claim assistance. We specialize in temporary tarping, leak repairs, and full replacements following hail, wind, or tornado damage. Our team coordinates directly with insurers to streamline approvals while protecting properties from further weather exposure through immediate, professional repairs.
Commercial Roofing
We deliver comprehensive commercial roofing solutions for new construction, repairs, and maintenance. Our services cover metal, PVC, TPO, and shingle systems tailored to business needs. With GAF GoldElite Commercial certification, we install durable roofs for warehouses, apartment complexes, and office buildings using energy-efficient materials that reduce operating costs while ensuring long-term protection against weather extremes in Middle Tennessee.
Window Replacement
Our certified Pella window installations enhance home energy efficiency and aesthetics. We offer premium replacement windows with professional installation that complements roofing upgrades. The service includes expert measurement, removal of old windows, and installation with attention to weatherproofing details, ensuring improved insulation and property value through modern designs that coordinate with exterior renovations.
Gutter Replacement
We install durable gutter systems that protect foundations from water damage. Our replacement service includes proper sizing, seamless aluminum options, and secure mounting with professional pitch adjustments. Designed to complement roof upgrades, these systems feature leaf guards and downspout extensions that prevent clogs while maintaining clean exterior lines and effective water diversion for residential and commercial properties.
People
Jordan Howell
President
As President and co-founder, Jordan Howell leads Quality Exteriors with 18+ years of roofing expertise. An MTSU graduate, he ensures operational excellence while maintaining hands-on involvement in major projects. His leadership focuses on upholding family values and technical standards that define the company's approach to quality craftsmanship and customer service.
Justin Howell
Senior Vice President
Justin Howell, co-founder and Senior Vice President, brings 18+ years of industry experience to daily operations. He oversees team development and service delivery, ensuring technical precision across residential and commercial projects. His MTSU education and practical expertise help maintain the company's elite GAF Master Elite status and commitment to community-focused business practices.
Brandon Byrd
Vice President of Commercial Roofing
As Vice President of Commercial Roofing, Brandon Byrd manages large-scale projects with 15+ years of specialized experience. He coordinates installations for apartment complexes and businesses, leveraging GAF GoldElite expertise to deliver energy-efficient systems that meet strict commercial standards while maintaining cost-effectiveness for property owners across Middle Tennessee.
Franklin Hammond
Senior Sales Consultant
Senior Sales Consultant Franklin Hammond specializes in residential roofing solutions with 12 years of client-focused experience. He guides homeowners through material selections and insurance claims, ensuring clear communication from estimate to completion. His expertise in storm damage assessments helps families restore properties efficiently while maximizing insurance coverage benefits.
Lucas Taylor
VP of Restoration
VP of Restoration Lucas Taylor oversees emergency response teams with 14 years of disaster recovery expertise. He manages 24/7 storm operations, coordinating rapid tarping and repairs while navigating complex insurance processes. His leadership ensures timely property protection and seamless restoration from severe weather events across Middle Tennessee's residential and commercial sectors.
Questions
Do you offer free roof inspections?
Yes, we provide personalized, no-obligation roof inspections with detailed assessments of your roof's condition and repair/replacement needs.
How do you handle insurance claims?
Our specialists assist with insurance documentation, negotiate claims, and coordinate directly with providers to maximize coverage for storm damage repairs.
What roofing warranties do you offer?
We provide industry-leading manufacturer warranties plus extended workmanship coverage for both residential and commercial installations.
Do you serve areas outside Murfreesboro?
Yes, we serve all Middle Tennessee including Franklin, Nashville, and Chattanooga for residential and commercial roofing needs.
Are financing options available?
While we don't list specific financing programs, we work with customers to explore payment solutions that accommodate their project budgets.
What commercial roofing systems do you install?
We specialize in metal, PVC, TPO, EPDM, and architectural shingle systems tailored to commercial properties' durability and energy efficiency needs.
Reviews (5)
Beth Boyce
Jan 02, 2022
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I had a very small repair that was needed, during covid shut downs. I was not able to afford the repair and Quality Exteriors quoted me a less than average price. When billed, it was for the higher amount. Once I spoke to the correct person, they resolved the billing issue. 10 out of 10 would recommend. Quality work and Customer Service with solid follow through.
Michael Turturice
Dec 30, 2021
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Positive:Professionalism,Quality,Responsiveness
Franklin and his Team were great to work with. Very responsive, explained everything and completed the repair quickly. We will use them in the future for sure.
Services:Roof repair,Storm / wind damage roof repair
Franklin and his Team were great to work with. Very responsive, explained everything and completed the repair quickly. We will use them in the future for sure.
Services:Roof repair,Storm / wind damage roof repair
Thad Johnson
Dec 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Franklin stopped in to do a roof inspection. While inspecting, he found a minor issue and was kind enough to fix it free of charge. Very professional! Highly recommend!! Go Vols (he loves the Vols)
Services:Roof repair,Roof inspection
Franklin stopped in to do a roof inspection. While inspecting, he found a minor issue and was kind enough to fix it free of charge. Very professional! Highly recommend!! Go Vols (he loves the Vols)
Services:Roof repair,Roof inspection
K. Davis
Nov 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Jaimie and his crew were awesome. My husband is very particular about his yard and the crew took very good care of shrubs and lawn and left nothing behind once job finished. We had trouble with insurance, but Jaime assisted our insurance agent and got us a new roof. Would definitely tell others about Quality Exteriors!
Services:Roof repair,Storm / wind damage roof repair,Gutter repair,Roof inspection
Jaimie and his crew were awesome. My husband is very particular about his yard and the crew took very good care of shrubs and lawn and left nothing behind once job finished. We had trouble with insurance, but Jaime assisted our insurance agent and got us a new roof. Would definitely tell others about Quality Exteriors!
Services:Roof repair,Storm / wind damage roof repair,Gutter repair,Roof inspection
Rene Manning
Nov 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys were awesome! They arrived early on a Wednesday and completed our room by that afternoon. They showed up the next morning to clean up anything left behind including nails. We're happy with our new and the experience with this company.
These guys were awesome! They arrived early on a Wednesday and completed our room by that afternoon. They showed up the next morning to clean up anything left behind including nails. We're happy with our new and the experience with this company.
