Business Details
11 Years
experience
Emergency
services
Your Trusted Pool Service Experts in Dallas
At Metrotech Pool Service, we understand the critical importance of maintaining a clean, functional swimming pool. Since 2015, our team has dedicated itself to providing comprehensive pool services tailored to protect families from health risks, costly repairs, and maintenance hassles. Our expertise spans weekly maintenance plans, emergency repairs, and full-scale pool remodels, ensuring every client receives personalized solutions. With over 12 years of combined experience, our certified technicians deliver reliable service across the DFW Metroplex, prioritizing transparency, timeliness, and technical excellence.We specialize in addressing unique challenges such as heavy vegetation, extreme weather, and aging infrastructure, adapting our approach to meet each client's needs. Our commitment to quality is reflected in our track record of satisfied customers and partnerships with HOAs, while our investment in advanced diagnostics and repair techniques ensures long-term pool performance. By combining technical proficiency with customer-centric service, we aim to be the trusted partner for pool owners seeking safety, efficiency, and aesthetic enhancement.
Services
Pool Maintenance
Pool Repair
Pool Remodeling
One-Time Cleanings
Saltwater Pool Services
Filter Cleaning
Acid Wash Service
Details
- Year established: 2015
Highlights and features
- 12+ years of combined experience in pool maintenance and repair
- Certified technicians with specialized training in pool systems
- HOA pool service experts with tailored maintenance plans
- 24/7 emergency repair availability for urgent issues
- Transparent pricing with no hidden fees
What people say
Friendly and gives great tips
Quickly identify the problem
Promptly repaired the pumps
Very pleased with service
Honest and dependable
Services
Pool Maintenance
Our weekly pool maintenance plans ensure optimal pool condition year-round. Services include chemical balancing, debris removal, filter inspections, and equipment checks to prevent costly repairs. Three tiered packages (Silver, Gold, Platinum) accommodate varying needs, with the top-tier plan offering algae prevention guarantees and labor discounts. Regular maintenance protects against health risks and extends pool longevity.
Pool Repair
We diagnose and repair all pool systems, including pumps, heaters, filters, and saltwater systems. Emergency services address leaks, motor failures, and freeze damage. Technicians use advanced diagnostics to identify issues like faulty impellers or clogged filters, resolving problems within 24 hours. Specialized repairs cover DE/sand filters, automated systems, and heater components for uninterrupted pool operation.
Pool Remodeling
Transform outdated pools with our remodeling services, including resurfacing, decking upgrades, and accessory installations. Our team assesses structural integrity before implementing design changes like tile updates or coping replacements. Services extend to fiberglass/vinyl liner replacements and aesthetic enhancements such as waterfalls or modern lighting, revitalizing pool functionality and visual appeal.
One-Time Cleanings
Ideal for neglected pools or seasonal startups, this service includes acid washing to remove algae buildup, filter deep-cleaning, and chemical rebalancing. Technicians address severe discoloration and sanitize contaminated water, restoring pools to safe, swimmable conditions. Perfect for homeowners returning from extended absences or preparing pools for resale.
Filter Cleaning
Professional filter cleaning prevents circulation issues and water contamination. We service DE, sand, and cartridge filters, removing debris and inspecting for damaged grids or cartridges. Regular maintenance ensures efficient filtration, reducing chemical usage and preventing system strain. Emergency cleanings resolve sudden pressure drops or cloudy water issues.
Questions
What pool services do you offer in Dallas?
We provide weekly maintenance, emergency repairs, remodeling, one-time cleanings, filter services, and saltwater system maintenance across the DFW Metroplex.
How much do your pool maintenance plans cost?
Pricing varies by service tier (Silver, Gold, Platinum). Contact us for a customized quote based on your pool's size and needs.
Do you offer emergency pool repair services?
Yes, we provide 24/7 emergency repairs for critical issues like pump failures, leaks, and heater malfunctions with next-day technician dispatch.
Can you remodel an existing pool?
Yes, we offer full remodeling services including resurfacing, decking upgrades, tile replacements, and accessory installations to modernize your pool's appearance.
What areas do you service?
We serve Dallas, Fort Worth, McKinney, Allen, Plano, Frisco, Grapevine, Mesquite, and surrounding North Texas communities.
How often should pools be professionally cleaned?
Weekly maintenance is recommended, though frequency may increase for pools with heavy vegetation, frequent use, or extreme weather exposure.
Reviews (6)
S. F.
Dec 13, 2021
Report
We've been using Metrotech Pool Service for about 6 months. We're extremely happy with them which is why we'll continue to use them in the future.
Ben Leffke
Feb 19, 2021
Report
I really appreciate Ken answering the phone and helping me early Monday morning 2/15 at 7:30am as my pool was in the later stages of freezing over and struggling to operate. I called 5 companies that morning in a panic trying to figure out how to drain my equipment properly. Ken answered, literally walked me through the process over the phone. He was very calm and patient and detailed, he took much longer time explaining things than I would have given myself lol. We must of been on the phone 25 minutes when he asked if I was a current client. Which Im not, I take care of my pool myself, but
Mike Tedesco
Feb 04, 2020
Report
Excellent Company- very knowledgeable team. We worked with Alex specifically and he was great. Went above and beyond the specific issue we called for- saw other issues that he told us about and spent time to educate us and point us in the right direction. We will definitely be reaching out to them in the future when needed! Thank you for all your help!
Jeff Ready
Dec 30, 2019
Report
Absolute worst customer service. Ken constantly sets appointments but Alex does not show up. Even when he does show up, they do not complete the work the first time. Alex is awesome. Knows his stuff. What is not awesome is taking off work for a no show with no phone call appointment on Monday, then being told Tuesday it would be first thing Thursday. No show, no phone call Thursday morning. Phone call Thursday afternoon that it may be Friday. After they rescheduled again, I called to cancel because we are having a pool party Saturday and I did not want the construction mess with his new proposed
Joel A.
Oct 23, 2019
Report
We had them come out and replace a pool light ($950) that was faulty. They stated that it would work and we would take "full advantage" of the upgraded light. After installation we fine out that it does not work 100% with our older system, so thanks for misleading us on the upgraded light. They determined that our GFCI switch by the pool equipment was faulty as well, replaced that and charged us for it ($75). The pool light never worked and so they recommended we reach out to an electrician. We got someone out to look at the light and switches, and they determined that MetroTech
Jeff R.
Aug 22, 2019
Report
Originally had them out here last year to fix a leak in the spa. Took a number of reschedules before they finally showed up. Took car of the leak and did a good job. I have the same issue this year. Called for an appointment. First Monday, no show, then Thursday, no show then proposed Friday. We are having a pool party on Saturday so I did not want to take the chance of a construction site for the pool party so I called Ken to cancel. I told him I was concerned about the constant rescheduling. He got upset, wished me luck and hung up on me. I called back and he gave me some BS about he
