Business Details
Secure Self Storage Solutions in Freeport, IL
Total Self Storage has been serving the Freeport, Illinois community with reliable self-storage solutions since our establishment. Our facility offers a secure environment with 24-hour access, ensuring your belongings are protected and accessible whenever needed. We prioritize customer satisfaction through competitive pricing, a wide range of unit sizes, and user-friendly online payment options. Our team is dedicated to maintaining clean, well-maintained units and providing personalized support to meet individual storage needs. With features like digital video surveillance and drive-up access, we combine modern convenience with robust security measures.Whether you require short-term or long-term storage, our facility is designed to accommodate both personal and business storage requirements efficiently. We are committed to transparency in our operations, offering clear rental agreements and flexible month-to-month terms. Our experienced staff is available to assist with unit selection, rental processes, and any inquiries you may have. By focusing on simplicity and reliability, we aim to make your storage experience seamless and stress-free. Our location at 1598 E Currier Road provides convenient access for residents and businesses throughout Freeport and surrounding areas.
Services
Self-Storage Units
24-Hour Access
Online Payment
Digital Surveillance
Drive-Up Access
Highlights and features
- We offer 24-hour access to secure storage units with digital video surveillance.
- Our online payment system provides convenient, round-the-clock account management.
- We maintain clean, well-organized facilities with a wide range of unit sizes available.
- Our team provides personalized assistance with unit selection and rental processes.
- We implement strict security protocols including gated access and SSL-protected transactions.
Services
Self-Storage Units
Our facility offers a comprehensive range of self-storage units in various sizes to accommodate different storage needs. Each unit provides secure, enclosed space for personal belongings, business inventory, or seasonal items. We maintain strict security protocols including gated access and digital surveillance to protect stored property.
24-Hour Access
Customers receive 24/7 access to their storage units through secure, controlled entry systems. This feature allows convenient retrieval or storage of items at any time while maintaining facility security. Access is restricted to authorized account holders with unique entry credentials.
Online Payment
Our secure online payment system enables customers to manage rental payments electronically. The platform supports recurring billing options and provides transaction records for account management. This feature eliminates the need for in-person payments while ensuring financial security through SSL encryption.
Digital Surveillance
The facility employs digital video surveillance systems to monitor premises continuously. Cameras cover all access points and common areas to deter unauthorized activity and provide visual records when needed. This security measure works in conjunction with gated access controls to protect stored property.
Drive-Up Access
Selected storage units feature drive-up access for easy loading and unloading of large items. This capability accommodates vehicles, trailers, and moving trucks directly at unit doors. The design minimizes handling time and physical strain during storage operations.
Questions
What unit sizes are available?
We offer units ranging from 5x10 to 13x60, including outdoor spaces for large vehicles or equipment storage.
Is my stored property secure?
Yes, our facility features gated access, digital surveillance, and secure locking systems to protect your belongings.
Can I access my unit at night?
Yes, we provide 24-hour access to storage units for authorized account holders.
How do I make payments?
Payments can be made online through our secure payment portal using credit or debit cards.
What are the rental agreement terms?
We offer month-to-month leases with flexible terms and optional prepayment discounts for six or twelve months.
Do you offer climate-controlled units?
Our standard units are non-climate-controlled, but we recommend them for most household and business storage needs.
Reviews (2)
Amanda Smith
May 28, 2020
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My husband and I have been renting a unit here for 1 year. We have had an occasional late payment but never more than a week or so. April 15th, I had a text conversation with the on-site manager. I paid $230 which included a late fee and what I understood was an additional 2 months. The manager, Lori, stated I was now paid in full through June 3rd... We tried to pay our June and July payment today and she insists we owe $220. $50 of which are late fees for the month of May and a "lockout fee" and also includes Mays payment amount of $60. She was rude from the moment I asked to see the invoices
Charlyn Dionne
Jun 14, 2018
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Worst place to store your stuff. Went to retrieve our belongings from the unit to find everything had been ruined from an obvious flood. We were never notified of any possible damage or flooding from heavy rains. When we reported the damage to the manager she claimed there had never been a report of damage at their facility before and blew me off. We discovered this was a lie when an acquaintance told me the same thing happened to her at this facility and when she tried to report it, the manager refused her calls and never addressed the issue. Upon inspection my husband noticed an area on the external
