Business Details
23 Years
experience
Emergency
services
Trusted Kansas City Plumbing Services
At Poor John's Plumbing, we have proudly served the Kansas City community for over two decades as a family-owned and operated business. Our commitment to transparency and affordability is reflected in our upfront flat-rate pricing, which eliminates the uncertainty of hourly estimates. Our team of licensed, insured professionals brings extensive experience to every residential plumbing project, from routine repairs to complex system installations. We specialize in sewer lines, water heaters, faucets, and drain clearing, ensuring comprehensive solutions for every home.Our reputation for honesty and reliability has been built through consistent delivery of quality workmanship and exceptional customer service. We guarantee satisfaction, ensuring every job is completed to the highest standards. Our service area spans the Greater Kansas City Metro, including Missouri and Kansas locations. With no service charges and a focus on clear communication, we aim to make plumbing services accessible and stress-free for all homeowners.
Services
Sewer Line Repair
Water Heater Installation
Drain Clearing
Faucet Repair
Toilet Replacement
Details
- Year established: 2003
Highlights and features
- Family-owned for over 20 years with local Kansas City expertise
- Guaranteed flat-rate pricing with no hidden fees
- Licensed, insured, and experienced plumbing professionals
- 100% satisfaction guarantee on all residential services
- Transparent upfront pricing with no hourly estimates
What people say
Great value
Reasonably priced
On time
Professional
No sales pitch
Services
Sewer Line Repair
Our sewer line specialists address clogs, leaks, and system failures using advanced diagnostics and trenchless technology. We offer same-day emergency service with transparent pricing starting at $229 for basic drain clearing. Our technicians complete 95% of standard repairs within 2-4 hours while maintaining property integrity.
Water Heater Installation
We install and service conventional and tankless water heaters with precision and code compliance. Our team handles units ranging from 40-100 gallons with installation times averaging 4-6 hours. We provide lifetime labor warranties on all new installations and same-day replacements when needed.
Drain Clearing
Using high-pressure jetting and camera inspections, we resolve blockages in kitchen, bathroom, and main sewer lines. Our technicians identify root causes like buildup or tree root intrusion. We guarantee complete clearance verification through post-service camera checks included at no extra charge.
Faucet Repair
Our plumbers service all faucet types including cartridge, ball, and ceramic disk models. We carry common replacement parts for immediate repairs and offer water-saving aerator installations. Most faucet repairs complete within 1-2 hours with material cost transparency before any work begins.
Toilet Replacement
We install high-efficiency toilets with WaterSense certification options that reduce water usage by 20%. Our team handles complete removal of old units, wax ring replacement, and water supply adjustments. We offer 1-hour installation guarantees for standard replacements during business hours.
Questions
Do you provide upfront pricing before service?
Yes, we guarantee written flat-rate pricing before starting any work, with no hourly estimates or hidden fees.
What areas do you service?
We serve the entire Kansas City Metro area including Missouri and Kansas locations like Overland Park and Olathe.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured, and undergo continuous skills training for modern plumbing systems.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with no additional after-hours charges.
What payment methods do you accept?
We accept cash, checks, credit cards, and digital payments through major platforms for customer convenience.
Can I schedule same-day service?
We prioritize emergency requests and offer same-day appointments when available for urgent plumbing needs.
Reviews (7)
Patrick O'Reilly
Dec 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Shawn arrived on time; he called 15 minutes prior to appointment time to say he was on his way. Very professional. Wore booties on his shoes while inside the house. Listened as we explained the issue with the clogged toilet. Explained what he was doing to unclog the toilet. Would call again and will definetly reccommend.
Service:Repair toilet
Shawn arrived on time; he called 15 minutes prior to appointment time to say he was on his way. Very professional. Wore booties on his shoes while inside the house. Listened as we explained the issue with the clogged toilet. Explained what he was doing to unclog the toilet. Would call again and will definetly reccommend.
Service:Repair toilet
Brian McMillan
Dec 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Shawn called before he arrived, he was on time, very polite and did a very good job solving our problem, he explain things and advised us on what to do to avoid the same problem in the future.
Service:Repair toilet
Shawn called before he arrived, he was on time, very polite and did a very good job solving our problem, he explain things and advised us on what to do to avoid the same problem in the future.
Service:Repair toilet
Chris Van Tol
Nov 27, 2021
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Positive:Professionalism,Responsiveness,Value
The technician was very professional and knowledgeable. The job was completed in a timely manner at a very reasonable price.
Services:Repair pipe,Repair toilet
The technician was very professional and knowledgeable. The job was completed in a timely manner at a very reasonable price.
Services:Repair pipe,Repair toilet
Lisa Bischoff
Nov 17, 2021
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Although the work was fine, the cost was high. The service person also made comments on a court decision that were offensive and spent time on his phone discussing the verdict with friends. I would not want this person to return to my home.
Services:Install garbage disposal,Install faucet
Services:Install garbage disposal,Install faucet
Erin Jenkins
Oct 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great experience. Definitely recommend and will use again!
Service:Repair toilet
Great experience. Definitely recommend and will use again!
Service:Repair toilet
Sarah Sosland
Oct 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great experience. Everything was explained clearly so I understood the options and what everything would cost. Everything was repaired and is working great.
Services:Repair toilet,Repair faucet,Repair shower,Find & repair leak
Great experience. Everything was explained clearly so I understood the options and what everything would cost. Everything was repaired and is working great.
Services:Repair toilet,Repair faucet,Repair shower,Find & repair leak
Suzie Klinge
Oct 02, 2021
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Positive:Professionalism,Quality,Value
We are so pleased with the service from Poor John's Plumbing. Great work and great service.
We are so pleased with the service from Poor John's Plumbing. Great work and great service.
