Business Details
46 Years
experience
Emergency
services
Trusted Disaster Restoration Services in Novi, MI
Sunglo Services has been a trusted leader in disaster restoration since 1980, completing over 45,000 projects across residential and commercial sectors. Our mission centers on restoring not just properties but also our clients' peace of mind through a commitment to excellence, innovation, and compassionate service. With decades of combined experience, our leadership team has pioneered industry-standard practices in water damage restoration, fire and smoke remediation, and mold control. We invest heavily in advanced technologies like the Vortex Drying System, which reduces drying time by 50%, and maintain a vast inventory of equipment to ensure rapid response. Our team of certified professionals holds credentials such as AMRT, ASD, and FSRT, while our State of Michigan Builders License A underscores our adherence to regulatory excellence.We prioritize transparent communication, offering 24/7 emergency support and a single point of contact for all projects. Our process-driven approach guarantees faster estimates, meticulous documentation, and a 5-year warranty on workmanship. By partnering with pre-qualified subcontractors and offering Disaster Shield pre-emergency planning, we help clients minimize downtime and financial impact. This combination of technical expertise, operational efficiency, and client-centric values has made us a regional leader in Southeast Michigan.
Services
Water Damage Restoration
Fire & Smoke Restoration
Mold Remediation
Storm Damage Restoration
Commercial Restoration
Residential Restoration
Construction & Carpentry
Trauma Cleanup
Disaster Shield Planning
Emergency Board-Up
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience in disaster restoration.
- Our team includes certified technicians with AMRT, ASD, and FSRT credentials.
- We offer 24/7 emergency support for urgent situations.
- A 5-year warranty backs our workmanship.
- We provide comprehensive services including water, fire, and mold remediation.
Associations and certifications
- State of Michigan Builders License A
What people say
Prompt, professional service
Compassionate support
Thorough restoration work
Excellent communication
Highly recommend
Services
Water Damage Restoration
Our water damage restoration service addresses all types of water intrusion, from burst pipes to storm flooding. Using the Vortex Drying System, we dry structures 50% faster than conventional methods while preventing mold growth. Our team extracts water, dehumidifies affected areas, and restores damaged materials like flooring and drywall.
Fire & Smoke Restoration
We specialize in comprehensive fire damage recovery, including soot removal, odor control, HVAC cleaning, and structural repairs. Our technicians use advanced techniques to clean contents, rebuild damaged areas, and coordinate with insurance providers for seamless service.
Mold Remediation
Our mold remediation process includes identifying moisture sources, removing contaminated materials, and applying anti-fungal treatments. We conduct air quality testing and provide long-term prevention strategies to ensure safe, mold-free environments for homes and businesses.
Storm Damage Restoration
We handle all aspects of storm damage recovery, from emergency board-up to full structural rebuilding. Our services address water intrusion, roof damage, and content restoration while working with insurance companies to expedite claims processing.
Disaster Shield Planning
This pre-emergency planning service helps businesses minimize downtime during disasters. It includes customized response protocols, staff training, and priority access to our 24/7 restoration services to ensure rapid recovery when emergencies occur.
People
Pat Norton
Co-Owner and Co-Founder
With over 40 years in disaster restoration, Pat Norton co-founded SunGlo and developed industry-leading practices for project management and insurance coordination. His expertise spans water damage, fire restoration, and construction oversight.
Gene Capatina
Co-Owner and Co-Founder
Gene Capatina brings decades of hands-on experience in disaster restoration, holding certifications like AMRT and FSRT. He focuses on technical operations and quality control across SunGlo's residential and commercial projects.
Tony Bifano
President and CEO
Tony Bifano leads SunGlo's strategic growth, leveraging 36 years of experience in insurance and technology sectors. He implements process improvements that enhance customer satisfaction and operational efficiency across restoration services.
Anthony Capatina
Project Delivery Director
Anthony Capatina oversees project standardization and delivery, drawing from hands-on roles in water mitigation and construction. He ensures consistent service quality through process optimization and team training initiatives.
Nikki Thomas
Vice President of Finance
Nikki Thomas manages SunGlo's financial operations, including accounting and corporate finance strategies. With 16 years of experience, she ensures fiscal stability while supporting business growth and client service investments.
Questions
What services does SunGlo offer?
We provide water damage restoration, fire/smoke cleanup, mold remediation, storm damage repair, and commercial/residential reconstruction services across Metro-Detroit.
Do you offer 24/7 emergency support?
Yes, our emergency team is available 24 hours a day, 7 days a week at 800-574-2000 for urgent disaster situations.
Are your technicians certified?
Our team holds industry certifications including AMRT, ASD, FSRT, and State of Michigan Builders License A for professional restoration work.
How do you handle insurance claims?
We work directly with insurance providers to streamline claims processing, offering Xactimate pricing documentation and transparent cost estimates for all services.
What areas do you serve?
We primarily serve Southeast Michigan, including Flint, Novi, Howell, and surrounding communities for both residential and commercial clients.
Do you offer warranties on your work?
Yes, all restoration projects include a 5-year warranty covering workmanship and structural integrity of completed repairs.
Reviews (5)
Anne Z.
Oct 25, 2021
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Run like the wind! As fast as feet will carry you. It has been one year to the date of our house fire. I am not calmer about the terrible, shockingly horrible, lack of expertise not by one but every single member of the office. You would be better off in rubble for a year doing it yourself then contending with this company.
Sheryl Martinez
Oct 02, 2021
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They specialize in making sure that as of 1982, everyone regarding any fired floods, and alot more, will be taken care of as family.
Carolina Morga
Jul 15, 2021
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I had a bad flooding a couple of weeks ago, and SunGlo came out and disinfected my basement, and brought in a large dehumidifier to take out water in everything, also pulled out all of my bad appliances and stuff from all the damage of the flood. I thank all of the teams of guys that came out to help including the owner himself thank you to Gene and his team of great hard working individuals !!!!
Carole Shifman
Apr 19, 2021
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Had an outstanding experience with SunGlo. They were responsive, easy to work with and did a great job. I'd hire SunGlo again without any reservations.
Gary Binienda
Dec 23, 2020
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SunGlo did an outstanding job completely restoring our bathroom this past summer. Mark Lewy did an outstanding coordinating all the contractors and accommodating our special needs. The work was done with excellent quality and as promised. Mark was very accessible throughout the process and very enjoyable to work with. We highly recommend SunGlo for restoration projects. Gary Binienda
