Chem-Dry of Lake Tahoe

Business Details

49 Years

experience

Trusted Carpet & Upholstery Cleaning in Lake Tahoe, CA

Chem-Dry of Lake Tahoe has been a trusted name in residential and commercial cleaning since 1977. Founded on the principles of innovation and customer satisfaction, we specialize in advanced carpet, upholstery, and surface cleaning solutions tailored to the unique needs of Lake Tahoe, Truckee, and surrounding areas. Our patented Hot Carbonating Extraction (HCE) process delivers deeper cleaning with 80% less water than traditional steam methods, ensuring faster drying times and healthier indoor environments. Led by owners Nora & James B., our team combines decades of local expertise with industry-leading technology to address everyday dirt, pet-related challenges, and high-traffic wear.

We prioritize transparency in service delivery, offering non-toxic, eco-conscious treatments that protect both people and pets. With a focus on community engagement and continuous improvement, we maintain rigorous technician training standards to uphold our reputation for reliability and exceptional results. Our commitment extends beyond cleaningwe strive to educate clients on maintaining clean spaces and maximizing the longevity of their investments through protective treatments and preventive care.

Services

Carpet Cleaning Upholstery Cleaning Pet Urine Removal Area Rug Cleaning Wood Floor Cleaning Tile & Grout Cleaning Commercial Cleaning Granite Renewal Dryer Vent Cleaning

Details

Year established: 1977

Highlights and features

Family-owned since 1977 with local expertise in Lake Tahoe's unique cleaning challenges
Patented Hot Carbonating Extraction process removes 98% of common household allergens
Non-toxic solutions safe for children, pets, and sensitive environments
1-2 hour drying times using low-moisture cleaning technology
Specialized pet urine odor removal with P.U.R.T. treatment

What people say

Excellent job Professional technicians Quick drying times Pet odor eliminated Reliable service

Website

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Services

Carpet Cleaning

Our patented Hot Carbonating Extraction process uses microscopic bubbles to lift embedded dirt and allergens from carpet fibers. This low-moisture method dries in 1-2 hours, reducing mold risk while preserving carpet warranties. Technicians apply encapsulating protectants to extend cleanliness duration, particularly effective for high-traffic areas and pet-owning households.

Pet Urine Removal

P.U.R.T. (Pet Urine Removal Treatment) targets urine crystals at the molecular level using UV light detection and enzymatic action. This two-step process breaks down odor sources in carpets and padding rather than masking smells. Ideal for chronic odor issues and pre-sale property preparation, with results typically visible within 36 hours.

Tile & Grout Cleaning

High-pressure extraction removes deep grime from tile pores and grout lines without damaging surfaces. Sealing applications create protective barriers against future staining while enhancing tile appearance. Recommended for kitchens, bathrooms, and entryways experiencing discoloration from foot traffic or moisture exposure.

Area Rug Cleaning

Specialized technicians handle delicate fibers including wool, silk, and cotton using pH-balanced solutions. The process combines dry particulate removal with controlled moisture extraction to prevent shrinkage or color bleeding. Includes protective coating application to maintain vibrancy in high-use areas.

Wood Floor Cleaning

Counter-rotating brush technology cleans wood grain without water saturation risks. The system removes allergens and embedded dirt while preserving finish integrity. Post-cleaning polishing enhances natural wood luster and provides a protective layer against daily wear.

People

Nora B.

Co-Owner

Nora B. co-owns Chem-Dry of Lake Tahoe with her husband James. She manages daily operations and client relations, emphasizing transparent communication and service customization. With over 25 years in the business, she ensures adherence to Chem-Dry's quality standards while maintaining local service responsiveness.

James B.

Co-Owner

James B. co-founded the Lake Tahoe Chem-Dry franchise and oversees technical operations. He supervises technician training and service delivery consistency. His hands-on approach includes complex stain resolution and commercial project management, leveraging decades of regional cleaning experience to address local environmental factors.

Questions

How does your pet urine removal process work?

We use UV light detection and P.U.R.T. enzymatic treatment to break down urine crystals at the molecular level, eliminating odors rather than masking them.

What makes your carpet cleaning different from steam cleaning?

Our low-moisture HCE method uses 80% less water, dries faster, and leaves no sticky residue compared to traditional steam cleaning.

Do you move furniture during carpet cleaning?

We move most standard furniture at no extra charge, though heavy or electronics-laden items require client assistance for safety.

How long should carpets dry after cleaning?

Typical drying time ranges from 1-2 hours depending on humidity and airflow, significantly faster than conventional steam cleaning methods.

Can you clean area rugs without damaging them?

Yes, our technicians use fiber-specific solutions and controlled moisture techniques to safely clean wool, silk, and other delicate rug materials.

Do you offer commercial cleaning services?

We provide tailored commercial cleaning for offices, hotels, and retail spaces with scheduling flexibility to minimize business disruption.

Reviews (6)

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Carol Freeman

Nov 18, 2021 Report

I had a really good experience using Chem-Dry for an after tenancy carpet clean. They got back to me quickly after my initial enquiry and sent me a quote before under taking the service. I had a couple of partially persistent stains which they return to deal with promptly. Will absolutely use again.

Mary Dauteuil

Oct 03, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great job, once again! We've been a customer and they continue to exceed our expectations. Thanks James and Nora!
Services:Clean upholstery,Clean area rugs,Clean carpet

Cathy O.

Aug 16, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Outstanding customer service from Nora and James! Chem Dry of Lake Tahoe are miracle workers, my carpets look great. I highly recommend this company.
Service:Clean carpet

Milonga Mary

Aug 04, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Carpets and area rugs came out really clean. Super professional and reliable. Arrived on time. Would definitely use again.
Services:Clean area rugs,Remove pet stains & odors,Clean carpet

Nancy Hay - Duncan Hay

Jun 28, 2021 Report

We are very pleased with the Chem Dry service. Very efficient, pre cleaning, on time, and James did a fantastic job in outlining all steps he was taking. Company called for reminder then advised that James was on the way. Carpets look great.
Service:Clean carpet

Malcolm B.

Jun 09, 2021 Report

I'm really pleased with the service I received from Chem-Dry of Lake Tahoe. I recently purchased a home that was in dire need of carpet cleaning, so I used the "request quote" feature on Yelp. Nora was very personable in her reply, and she left info on how to reach her directly for booking. She was able to get me on the schedule quickly and easily. Giovanni, who performed the service, was amazing - communicative, efficient, and thorough. I ended up needing another cleaning shortly after (don't ask...), and Giovanni arrived and was able to set himself up right away, even though