Business Details
29 Years
experience
Emergency
services
Your Trusted HVAC & Home Energy Efficiency Partner in Watertown, NY
Cowles & Company Contracting & Company Contracting has been a trusted name in the North Country for over 26 years, delivering high-quality mechanical contracting services with a focus on heating, cooling, plumbing, and electrical work. As a BBB Accredited Business with an A+ rating and a BPI Certified Contractor, we prioritize energy efficiency through insulation, air sealing, and installation of Energy Star Certified equipment. Our team guarantees excellent workmanship backed by a one-year warranty, ensuring homes are both comfortable and cost-effective.We actively participate in NYSERDA programs, helping low-income households access energy efficiency upgrades. With personalized service from owners Frank and Kathie, we combine decades of experience with a commitment to transparency, reliability, and customer satisfaction.
Services
Heating
Cooling
Plumbing
Electrical
Insulation
Air Sealing
Energy Audits
Routine Maintenance
Home Energy Assessment
Emergency Services
Details
- Year established: 1997
Highlights and features
- We have over 26 years of experience serving the North Country.
- Our BBB A+ rating reflects our commitment to customer satisfaction.
- We are BPI Certified Contractors for energy efficiency expertise.
- We offer warranties on all workmanship for up to one year.
- Our team provides personalized service directly from the owners.
Associations and certifications
- BBB
- BPI Certified Contractor
- NYSERDA
What people say
Exceptional and honest company
Phenomenal handyman
Energy savings exceeded expectations
Timely and accurate estimates
Thorough and professional work
Services
Heating
We install and maintain high-efficiency heating systems, including furnaces and boilers, to ensure reliable warmth during cold months. Our Energy Star Certified equipment reduces energy consumption while maximizing comfort. Technicians provide routine maintenance and emergency repairs to keep systems operating optimally year-round.
Cooling
Our cooling solutions include installation, repair, and maintenance of air conditioning units and heat pumps. We address refrigerant leaks, airflow issues, and system upgrades to maintain consistent indoor temperatures. Emergency service is available for urgent cooling failures during peak summer months.
Insulation
We enhance home energy efficiency through professional insulation and air sealing. Upgrades reduce drafts, stabilize indoor temperatures, and lower utility bills. Our work aligns with NYSERDA programs, offering eligible homeowners subsidies for insulation projects in attics, walls, and basements.
Plumbing
Our licensed plumbers handle fixture installations, pipe repairs, and water heater services. We address leaks, clogs, and emergency plumbing failures with prompt response times. Projects include condensation pump installations and upgrades to modernize aging systems while ensuring code compliance.
Home Energy Audit
We conduct comprehensive energy audits to identify efficiency gaps in residential properties. The assessment evaluates insulation levels, HVAC performance, and air leakage points. Results guide homeowners toward cost-effective upgrades, including eligibility for state incentives like EmPower New York and Assisted Home Performance programs.
People
Frank Cowles
Owner
Frank Cowles & Company Contracting & Company Contracting co-owns Cowles & Company Contracting & Company Contracting, bringing decades of mechanical contracting experience. He oversees project approvals and energy audit coordination, ensuring compliance with NYSERDA standards. Frank prioritizes customer education and long-term energy savings.
Kathie Cowles
Owner
Kathie Cowles & Company Contracting & Company Contracting co-owns the company, managing administrative operations and client relations. She ensures seamless project execution and adherence to quality standards. Her focus on transparency and customer satisfaction has strengthened the company's reputation in the North Country.
Questions
What services does Cowles & Company Contracting & Company Contracting & Company Contracting offer?
We specialize in HVAC installation/maintenance, plumbing, electrical work, insulation, air sealing, and home energy audits. Emergency services and NYS incentive-eligible upgrades are also available.
Are emergency services available after hours?
Yes, we provide emergency HVAC and plumbing services outside regular hours. After-hour rates apply, and our on-call technician responds to urgent no-heat situations.
Do you offer free estimates?
Yes, we provide free estimates for equipment installations, insulation projects, and repair work. Contact us to schedule an estimator visit during business hours.
Can I qualify for energy efficiency incentives?
Eligible homeowners may access NYSERDA programs like EmPower New York or Assisted Home Performance. Income-based subsidies and low-interest loans help offset project costs for qualifying applicants.
What areas do you serve?
We primarily serve Watertown, NY, and the surrounding North Country region. Contact us to confirm service availability for your location.
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Reviews (6)
Vivi Clyn
Oct 06, 2021
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I had a bad experience with this company. my heat kept blowing the cold air out back in April. The company sent out two young workers, they couldn't find the problem with it. I paid $108 in cash basically for nothing. Then in this September they sent out another $108 bill to me. I'm glad when I paid the cash my friend was in my house too, she witnessed whole thing. very disappointed!
Shina Isola
Sep 04, 2021
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To have an online investment has always been my dream and my trader helped me achieve those dreams when we met here on facebook. now it's more than the huge profits we earn, there is loyalty when she works with you. contact her on whatsapp with +16269898464 Email:Georgestephanie831@gmail.com
Vanessa Zarcone
Jan 24, 2021
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We are renting a house with a boiler previously installed by Cowles with the sticker on it stating they should be contacted to service it. It went out at the same time as Watertown is 9 degrees outside and under winter weather advisory. It was after hours which meant they charge double to come out and inspect however there really was 0 other option as we were concerned with the realistic possibility of our pipes freezing and bursting. They sent two very young men who looked at it, said It's old and we don't have the parts (no offer to order or assist further) and are unfamiliar with anything but
M. J.
Aug 11, 2019
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They installed a new furnace with central air by air-temp.
Called them on a friday afternoon while unit was under warranty and would not come to look at my A/C not working because I was a residential customer not a business. I can't recommend them for anything since they have been servicing my furnace/ ac since it was new.
Called them on a friday afternoon while unit was under warranty and would not come to look at my A/C not working because I was a residential customer not a business. I can't recommend them for anything since they have been servicing my furnace/ ac since it was new.
Normal E.
Jul 07, 2019
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They installed a new furnace with central air. I used them to service it and clean it- I discovered they did not clean my internal ac coil or my secondary heat exchanger coil and by the looks of it never cleaned the outside coil at all.This went on years. This was discovered by another company. Very unprofessional especially since they installed it.
Was part of NYSERDA install
Was part of NYSERDA install
Linda Griess
May 12, 2019
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We applied for a NYSERDA loan to make our house more energy efficient, when that was approved we got some suggestions for contractors and we chose Cowels Contracting. They seemed nice, but told us right away that they were not doing any roof work, which we needed and were willing to pay for with our money. Cowels Constracting, knowing that we were getting our roof replaced almost around the same time they were going to do their work of putting insulation in the walls and roof (which is, I guess, all NYS was allowing us, plus exchanging SOME of our light bulbs), started their work. They put insulation
