Business Details
Emergency
services
Trusted Managed Security Solutions for Multi-Location Businesses
Interface Systems is a leading managed service provider dedicated to delivering comprehensive business security, actionable insights, and purpose-built network and voice connectivity solutions for multi-location enterprises. With over a decade of experience, we specialize in simplifying operations, maximizing ROI, and providing relentless customer support. Our team of 606+ employees and 1,000+ field technicians serve 50,000+ customer sites, monitoring over 1 million devices annually with 79% SLA network uptime. We combine cutting-edge technology with personalized service to address the unique challenges of multi-location businesses across industries. Our executive leadership brings decades of expertise in managed services, security, and network innovation.We hold industry certifications in networking, asset protection, and life safety, ensuring compliance and reliability. Our mission is to empower businesses to focus on growth by safeguarding people and assets, delivering seamless connectivity, and uncovering actionable insights. Through modular turnkey solutions, we help clients reduce IT costs, streamline operations, and gain a competitive advantage. Our proven track record includes partnerships with top multi-location brands in restaurants, retail, and hospitality, supported by five diamond monitoring centers and nationwide service coverage.
Services
Virtual Security Guard
Business Intelligence
Managed Network & Voice
Video Analytics
PCI Compliance
Highlights and features
- We offer 10+ years of experience in managed security services for multi-location enterprises.
- Our team includes 1,000+ field technicians for rapid on-site response nationwide.
- We operate five diamond-certified monitoring centers with 79% SLA network uptime.
- Our solutions integrate security, business intelligence, and network management into one platform.
- We hold industry certifications in life safety, asset protection, and network compliance.
Associations and certifications
- UL Certification
What people say
Significant cost reduction
Improved security
Reliable managed services
Enhanced operational efficiency
Reduced false alarms
Services
Virtual Security Guard
Our Virtual Security Guard service provides 24/7 remote video monitoring using AI-powered cameras and live human intervention. This solution prevents break-ins, reduces false alarms by 80%, and cuts security costs by up to 85% compared to traditional guards. Ideal for multi-location businesses seeking scalable protection.
Business Intelligence
Business Intelligence solutions combine video analytics and POS exception reporting to uncover shrink, optimize store layouts, and improve customer experiences. Our systems process real-time data from 1 million+ devices annually, helping retailers identify trends and make data-driven decisions for operational efficiency.
Managed Network & Voice
Managed Network & Voice services include SD-WAN, firewall management, and business VoIP solutions. These services ensure 79% SLA network uptime, reduce latency, and provide secure, scalable connectivity for multi-location enterprises. Our PCI compliance solutions also simplify data security requirements for retailers.
Video Analytics
Video Analytics solutions deliver real-time insights on customer behavior, foot traffic patterns, and security events. Integrated with POS systems, this service helps businesses reduce shrink by correlating video footage with transaction data, improving loss prevention and operational decision-making.
PCI Compliance
Our PCI Compliance service simplifies payment data security requirements for retailers through encrypted network solutions and regular compliance audits. This service protects brands from data breaches while reducing the complexity of meeting industry regulations for multi-location businesses.
People
Brent Duncan
Chief Executive Officer
Brent Duncan has over 20 years of experience leading managed service organizations. Prior to becoming CEO in 2022, he served as President & COO and SVP of Sales at NTT. He specializes in scaling technology companies through strategic growth initiatives.
Bud Homeyer
Chief Operations Officer
Bud Homeyer leads operations at Interface with expertise in customer support and process optimization. He previously held senior roles at Michaels and Bank of America, driving large-scale transformations that delivered measurable business results across enterprise organizations.
Sean Foley
Chief Revenue Officer
Sean Foley has 20 years of experience in remote video monitoring. He built Interface's Customer Success organization and previously served as SVP of Sales at Westec Intelligent Surveillance, focusing on strategic relationships with major retail and restaurant brands.
Sunita Mani
Chief Marketing Officer
Sunita Mani brings 15+ years of B2B marketing experience, specializing in technology product innovation and brand strategy. She focuses on driving revenue growth through customer-centric programs and advancing Interface's market visibility in managed services.
Casey Jones
Chief Transformation Officer
Casey Jones has over a decade of sales and marketing leadership experience. As Chief Transformation Officer, he drives company-wide initiatives to improve customer and employee outcomes through cross-functional collaboration and operational excellence improvements.
Questions
What industries does Interface Systems serve?
We specialize in serving multi-location restaurants, retail chains, and hospitality businesses with tailored security, network, and business intelligence solutions.
How does Interface's Virtual Security Guard work?
Our Virtual Security Guard uses AI-powered cameras and live monitoring to detect threats, prevent break-ins, and provide real-time intervention for enhanced security.
Can Interface help reduce false alarms?
Yes, our Video Verified Alarm system reduces false alarms by 80% through integrated video verification and cloud-based monitoring.
Do you offer network management services?
We provide managed SD-WAN, firewall, and VoIP solutions that ensure 79% SLA network uptime for multi-location enterprises.
How do you handle emergency situations?
Our 24/7 monitoring centers provide immediate response to security threats and technical issues with nationwide field technician support.
What payment options are available?
We accept online payments and checks, with flexible billing options including monthly, quarterly, or annual payment schedules.
Videos