Business Details
33 Years
experience
Emergency
services
Expert Roofing Solutions in Council Bluffs, IA
At Bates Roofing, we have dedicated ourselves to providing exceptional roofing solutions since 1993. Founded by Eddie and Julie Bates, our company was built on a foundation of integrity, craftsmanship, and customer-centric values. In 2012, leadership transitioned to Joe and Michelle Bates, who continue to uphold the same hands-on approach, with Joe personally overseeing 95% of all projects. We specialize in residential and commercial roof installations, repairs, and upgrades, ensuring every client receives tailored solutions that meet their unique needs. Our commitment to quality is reflected in our use of premium materials like IKO Dynasty shingles, designed to withstand harsh weather while enhancing curb appeal. Unlike many competitors, we handle all work in-house, avoiding subcontractors for roofing services and collaborating only with trusted partners for complementary needs like gutters and siding.With decades of combined experience, our team delivers reliable, transparent service, offering free consultations and inspections to guarantee satisfaction. Located in Council Bluffs, Iowa, we serve the broader Omaha area and surrounding communities, prioritizing local knowledge and responsiveness. Our 25+ years in business underscore our dedication to excellence, making us a trusted name in the roofing industry. By focusing on long-term relationships over short-term gains, we ensure every project reflects our core values of honesty, reliability, and superior workmanship.
Services
New Roof Installations
Roof Repairs
Gutter Installation
Commercial Roofing
Roof Upgrades
Seamless Gutters
Gutter Guards
Storm Damage Repair
Free Roof Inspections
Eco-Friendly Roofing
Details
- Year established: 1993
Highlights and features
- Family-owned since 1993 with hands-on owner involvement in 95% of projects
- No subcontractors used for roofing services - all work performed by our team
- Free roof inspections and 24/7 emergency repair availability
- 25+ years of combined experience with IKO Dynasty shingle expertise
- Serving both residential and commercial clients across Council Bluffs and Omaha
Associations and certifications
- IKO Preferred Installer
Services
New Roof Installations
Bates Roofing specializes in complete roof replacements for residential and commercial properties. Our expert team ensures proper installation of premium materials like IKO Dynasty shingles, providing lasting protection against weather elements. We offer personalized consultations to determine the best roofing solutions for each client's specific needs and budget.
Roof Repairs
We provide comprehensive roof repair services addressing storm damage, leaks, and general wear. Our team conducts free inspections to identify issues and implements durable solutions. With 25+ years of experience, we ensure repairs maintain structural integrity while extending roof lifespan through quality materials and workmanship.
Gutter Installation
Our seamless gutter installation services protect properties from water damage. We offer custom-fitted systems with optional gutter guards to reduce maintenance. Proper installation ensures effective water diversion from foundations and landscaping, combining functional protection with aesthetic appeal that complements building exteriors.
Commercial Roofing
Bates Roofing delivers specialized solutions for commercial properties, minimizing business disruption during installations or repairs. Our team handles large-scale projects with efficiency, using commercial-grade materials that meet industry standards. We prioritize durability and weather resistance for long-term protection of business assets.
Roof Upgrades
We offer roof modernization services to enhance property aesthetics and functionality. Options include energy-efficient materials, improved ventilation systems, and environmentally friendly solutions. Our upgrades increase property value while improving weather resistance, with expert guidance to help clients choose optimal solutions for their specific requirements.
People
Joe Bates
Owner/Operator
Joe Bates has been actively involved in roofing since 1998, taking full leadership in 2012. He personally oversees 95% of all projects, ensuring quality control and customer satisfaction. His hands-on approach maintains the company's founding principles of honesty and reliability.
Michelle Bates
Co-Owner
Michelle Bates partners with Joe in managing daily operations since 2012. She ensures smooth business functions while maintaining the family-oriented values established in 1993. Her commitment to customer service helps maintain long-term client relationships.
Questions
What roofing services do you offer?
We provide complete residential and commercial roofing solutions including installations, repairs, upgrades, and gutter services since 1993.
Do you handle emergency roof repairs?
Yes, we offer 24/7 emergency services for urgent roof damage situations with free initial inspections.
Are you a local family-owned business?
Yes, founded in 1993 and operated by the Bates family for over 25 years in Council Bluffs.
What payment methods do you accept?
Please contact us directly for payment options as this information wasn't specified in available materials.
Do you use subcontractors for roofing work?
No, all roofing services are performed by our own experienced team members without subcontractors.
What areas do you serve?
We primarily serve Council Bluffs, Omaha, and surrounding communities in Iowa and Nebraska.
Reviews (3)
Sheryl Claar
Oct 21, 2021
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They were to call me to set up an inspection time. They called. I answered . They hung up the call. I called back . Now phone is off . I called 4 or 5 times over tge next 2 days and left messages .NO ONE EVER CALLED BACK OR SHOWED UP. I really needed assistance with an interior issue caused by a leak in the roof. I would not recommend this business as there is over promising by the lady who sets up the inspection appointment about their integrity and I did not get the opportunity to find out one way or the other. I WIULD NOT RECOMMEND...
Jen Hatcher
Jul 01, 2021
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Joe was very professional. He came out to do an estimate of my roof and found that there was more damage done then what the insurance company had said. Joe and his wife Michelle worked together and made sure that my insurance company paid for the damages that was done to my roof. Joe and his crew came out immediately and fixed my roof after getting the money from the insurance company. They were done in one day. They made sure my whole yard was cleaned up and no debris left behind. I would HIGHLY recommend Bates Roofing to anyone and everyone. They are the best roofing company around!!!
Brittney Wilkins
Nov 17, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Upon closing for our fist home Bates Roofing came out an installed 2 bathroom exhaust vents for us for us to close onetime for out home. Amazing service and vary trustworthy! 10/10 would recommend.
Service:Loft ventilation
Upon closing for our fist home Bates Roofing came out an installed 2 bathroom exhaust vents for us for us to close onetime for out home. Amazing service and vary trustworthy! 10/10 would recommend.
Service:Loft ventilation
