Business Details
43 Years
experience
Emergency
services
Trusted HVAC Services in Lake in the Hills, IL
Wally's Heating & AC has been serving residential and commercial clients in North and Northwest Suburban areas since 1983. Founded by Wally, a seasoned HVAC professional with expertise in zoning systems and energy-efficient solutions, the company expanded its focus to residential services after decades of commercial experience. In 2014, co-owner Rick Novak joined with over 25 years of industry experience, including technical training and leadership roles. Our team combines 60+ years of collective expertise to deliver customized HVAC solutions, prioritizing integrity, education, and customer satisfaction.We specialize in heating, cooling, air quality, and snow melt systems while staying current with rebates, tax credits, and green technologies. Our A+ BBB-rated business guarantees 100% satisfaction through prompt, cost-effective services and free equipment estimates. Employees receive ongoing training to maintain high standards, with several former apprentices successfully launching their own businesses. Both owners emphasize ethical practices, community involvement, and family values while maintaining technical certifications from leading industry manufacturers.
Services
HVAC Installation
Heating Repair
Air Conditioning Service
Generator Installation
Ductless Systems
Zoning Solutions
Snow Melt Systems
Indoor Air Quality
Commercial HVAC
Maintenance Programs
Details
- Year established: 1983
Highlights and features
- We offer 60+ combined years of HVAC expertise with manufacturer certifications
- Our team provides 24/7 emergency service with prompt response times
- We guarantee 100% satisfaction with all installations and repairs
- Our A+ BBB rating reflects our commitment to ethical business practices
- We offer free equipment estimates and financing options for major installations
Associations and certifications
- Better Business Bureau (BBB)
What people say
Great, honest company
Timely service call
Reasonable prices
Prompt response times
Exceeded expectations
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our certified technicians handle furnace replacement, air conditioning installation, and heat pump systems with precision and care. Customers receive personalized recommendations based on their specific needs and property requirements.
Heating Repair
Our emergency heating repair services address urgent furnace and boiler issues with rapid response times. Technicians diagnose and fix problems with all types of heating equipment, including complex systems requiring specialized knowledge of hydronic and forced air technologies.
Air Conditioning Service
We provide comprehensive air conditioning maintenance and repair services to ensure optimal cooling performance. Our technicians service all system components including compressors, coils, and refrigerant systems while identifying potential issues before they become major problems.
Zoning Solutions
Our zoning system expertise allows customized temperature control for different areas of your property. We design and install both hydronic and forced air zoning systems to maximize energy efficiency and comfort in residential and commercial spaces.
Snow Melt Systems
We install and maintain hydronic snow melt systems for driveways, walkways, and outdoor spaces. These energy-efficient systems use hot water circulation to prevent snow accumulation and ice formation, providing safe winter access to properties.
People
Wally
Owner
HVAC industry veteran with 40+ years experience, specializing in zoning systems and energy-efficient solutions. Certified Pipe Fitter and Sheet Metal Journeyman who actively trains apprentices while maintaining technical certifications from major manufacturers.
Rick Novak
Co-Owner
25+ years HVAC experience including commercial systems and technical training. NATE certified with factory certifications from Carrier, Generac, and Mitsubishi. Graduated top of class from Environmental Technical Institute with ongoing industry education.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with rapid response times for urgent heating and cooling issues.
Are financing options available?
Yes, we offer financing options for major HVAC installations including air conditioners and furnaces with approved credit.
What areas do you service?
We serve Cary, Crystal Lake, Algonquin, and Lake in the Hills, Illinois with both residential and commercial HVAC services.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all new equipment installations and system replacements.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau with a complaint-free record.
What HVAC certifications do you hold?
Our technicians hold NATE certification and factory certifications from Carrier, Generac, Mitsubishi, and Honeywell.
Videos
Reviews (7)
David B.
Dec 09, 2021
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Wally's performed a furnace Clean and Check service at the end of October on the furnace in our home. The service engineer seemed to do a very thorough job of cleaning and inspecting all parts and all functions for the furnace. He impressed me as very expert and knowledgeable. However, I did have an unexpected charge and they did not follow up on a safety repair that was discussed. I was surprised at a $25 fee added for cleaning our humidifier. To be fair, the service engineer did ask me if I wanted him to do this when I showed him where everything was and I did say yes. The fee surprised
Andrew Rasmussen
May 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great experience with Rick. He was prompt and very helpful. He went out of his way to fix an issue that was of my own doing. Highly recommend!
Services:Thermostat repair,AC maintenance,HVAC repair
Great experience with Rick. He was prompt and very helpful. He went out of his way to fix an issue that was of my own doing. Highly recommend!
Services:Thermostat repair,AC maintenance,HVAC repair
Patti F.
Dec 12, 2020
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Small company with big service! Took care of us promptly with no issues. We put in a furnace with them last year and had one hiccup this fall. They were out a rectified it correctly straight away.
Lisa J.
Jun 05, 2020
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We turned our air on for the 1st time, worked great for one day, then not so much, it just was not cooling off in the house. Well we called Wally's, they said someone would stop by before noon the next day. Rick showed up diagnosed and fixed our issue fast!!!!! Extremely reasonable and professional!! I can't recommend them enough! This is who we will call and tell all our friends to use in the future! Great customer service A+++
Kelly VanWambeke
Mar 28, 2020
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Quick, friendly and reasonably priced, we were very happy with our neighbor Wally & his help with our boiler issue. Would certainly recommend his services to our community and friends!
Louis S.
Mar 05, 2020
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Needed repairs to my furnace. It tripped out overnight, and even though I know a bit about repairing furnaces, I could not figure this issue out. I called Wally's in the morning and they were at my home (over an hour's drive) within 2 hours. Their technician, Brian, was very courteous and knowledgeable. He asked what I tried repairing myself, and within 10 minutes, had the issued resolved and the furnace working perfectly. Best service I ever had from ANY home repair outfit, and at 70 years of age, I've used quite a few. Would definitely recommend without hesitation.
Ashley M.
Dec 20, 2019
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We just moved last week and our new home has a boiler, which is completely new to us having come from furnace heating in our past homes. Yesterday, the boiler started making a loud rattling sound--alarmingly loud, especially for a boiler newbie. A quick google search suggested that it might be the gas valve and that this could be dangerous, so I immediately shutoff the gas to the unit and then searched Yelp for a boiler service company.
Wally's Heating came up as the top specialist, and so I gave them a call. Given that it was 4pm on a Thursday leading up to the weekend before Christmas,
Wally's Heating came up as the top specialist, and so I gave them a call. Given that it was 4pm on a Thursday leading up to the weekend before Christmas,
