Business Details
26 Years
experience
Emergency
services
Trusted HVAC Installation, Repair & Maintenance Services
Founded in 2000 by Lee Bontrager, The Element Masters has built a reputation for delivering high-quality heating, ventilation, and air conditioning services rooted in integrity and customer-centric values. Our commitment to excellence is reflected in our 100% customer satisfaction guarantee, personalized support, and 24/7 emergency services. With over two decades of experience serving Middlebury, Indiana, and surrounding areas, we specialize in HVAC installation, maintenance, and repair, offering premium products from trusted brands like Trane and WaterFurnace. Our team prioritizes open communication, honest pricing, and tailored solutions to meet both residential and commercial needs.By combining innovative technology with a family-oriented approach, we ensure reliable, energy-efficient systems that enhance indoor comfort year-round. Our expertise extends to geothermal systems, air quality solutions, and maintenance plans designed to optimize system performance. Recognized for our community-focused values and technical proficiency, we remain dedicated to advancing our mission of providing accessible, high-quality HVAC services. Our history of resolving complex heating and cooling challenges underscores our position as a trusted local leader in the industry.
Services
HVAC Installation
Maintenance Plans
Emergency Repairs
Geothermal Systems
Air Quality Solutions
Boiler Services
Heat Pump Installation
Ductless Mini-Split Systems
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs.
- Our team prioritizes integrity and transparent pricing.
- We install and service premium HVAC products from trusted brands.
- Personalized support for every residential and commercial client.
- Decades of combined experience in heating and cooling solutions.
What people say
Prompt service
Honest and professional
Fast response time
Reasonable pricing
Expert installation
Services
HVAC Installation
We specialize in installing high-efficiency heating, ventilation, and air conditioning systems tailored to your home or business. Our technicians ensure precise sizing and integration of Trane, WaterFurnace, and Mitsubishi units for optimal performance. Energy-efficient installations reduce long-term costs while enhancing indoor comfort through advanced climate control technology.
Maintenance Plans
Our comprehensive maintenance programs extend HVAC system lifespan through bi-annual inspections, filter replacements, and performance tuning. Scheduled visits prevent breakdowns, maintain manufacturer warranties, and improve energy efficiency by up to 30%. Plans include priority scheduling and discounted repair rates for residential and commercial clients.
Emergency Repairs
Available round-the-clock for urgent HVAC failures, our certified technicians respond promptly to restore heating or cooling systems. We diagnose and repair furnaces, air conditioners, and heat pumps regardless of installation source. Emergency service includes transparent pricing and same-day part replacements when possible.
Geothermal Systems
We design and install geothermal heating and cooling solutions that leverage underground temperature stability for maximum efficiency. WaterFurnace systems reduce energy consumption by up to 70% compared to traditional HVAC while qualifying for federal tax credits. Our experts handle ground loop design and system integration for new and existing structures.
Air Quality Solutions
Improve respiratory health with our air purification systems, humidifiers, and dehumidifiers from Trane and Aprilaire. We install HEPA filters, UV germicidal lights, and ventilation systems to eliminate allergens, mold spores, and volatile organic compounds. Custom solutions address specific concerns like pet dander or basement moisture issues.
People
Lee Bontrager
Founder
Lee established The Element Masters in 2000 after identifying a need for honest HVAC services in Michiana. With over 25 years in the industry, he oversees operations while maintaining hands-on customer interaction. His leadership emphasizes technical excellence and community values.
Questions
How often should I replace my HVAC filter?
Check monthly and replace when dirty, typically every 1-3 months depending on usage and household factors.
What maintenance does my HVAC system require?
Annual professional inspections and tune-ups are recommended for optimal performance and longevity.
What should I do if my AC freezes up?
Turn it off, check filters and thermostat settings, then contact our technicians for professional diagnosis.
Do you offer financing options?
Yes, we provide tax credits, rebates, and monthly payment plans for qualifying HVAC installations.
Can closing vents save energy?
No, closing registers can cause system inefficiencies and potential damage to your HVAC equipment.
How do ceiling fans affect AC usage?
Fans improve air circulation, allowing higher thermostat settings while maintaining comfort and reducing energy costs.
Reviews (3)
Charlie Smith
Mar 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I called them after hours and Lee was at our house in less than an hour to fix furnace. I was thankful of fast response time as I was out of town and needed furnace fixed fast due to frigid temps and family. I have used them before and love the small town feel I get with this company.
Service:Heating system repair
I called them after hours and Lee was at our house in less than an hour to fix furnace. I was thankful of fast response time as I was out of town and needed furnace fixed fast due to frigid temps and family. I have used them before and love the small town feel I get with this company.
Service:Heating system repair
Barbara Baldwin
Aug 22, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They are very nice people! John is great! He came out on short notice and fixed our pool heater! Kristen is also very friendly! We will definitely use them for all of our future needs,! We highly recommend them!
They are very nice people! John is great! He came out on short notice and fixed our pool heater! Kristen is also very friendly! We will definitely use them for all of our future needs,! We highly recommend them!
Brian Kauffman
Jul 13, 2019
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Great company to work with! They installed a new furnace for us and they did an excellent job. I would recommend them to anyone.
