Business Details
18 Years
experience
Emergency
services
Trusted Water Damage Restoration & Cleaning Services in Prior Lake, MN
At SOS Cleaning and Restoration, we are a family-owned business with over 17 years of experience in the cleaning and restoration industry. Our team of IICRC-certified specialists provides 24/7 emergency services for water damage, mold removal, and comprehensive residential and commercial cleaning. We prioritize transparency, offering fair pricing with no hidden fees or upsells, and our owner personally oversees every job to ensure quality. Our commitment to the community is reflected in our dedication to improving indoor air quality and creating healthier living environments. With advanced moisture detection technology and industry-standard pricing, we work closely with insurance companies to streamline the claims process.Our Twin Cities-based team has completed over 2,500 carpet cleanings and 200+ water damage repairs, maintaining a reputation for prompt, professional service. We specialize in rapid response to prevent secondary damage, using high-tech equipment to ensure complete drying within 48 hours. Customer satisfaction is our priority, as evidenced by our 100% satisfaction guarantee and consistent positive feedback from clients. Our expertise extends to specialized services like area rug cleaning under certified specialists and interior demolition for commercial renovations.
Services
Water Damage Cleanup
Mold Removal
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Area Rug Cleaning
Pet Stain Removal
Interior Commercial Demolition
Residential Cleaning
Emergency Services
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency water damage response with certified technicians
- Our family-owned business has served the Twin Cities since 2008
- We maintain 100% IICRC certification for industry-standard cleaning practices
- We guarantee complete drying within 48 hours using advanced moisture detection technology
- Our transparent pricing includes no hidden fees or unexpected upsells
Associations and certifications
- IICRC
What people say
Great communication
Thorough inspection
Best carpet cleaning
No chance of mold growth
Transparent and moved quickly
Services
Water Damage Cleanup
Our 24/7 water damage service includes emergency extraction, structural drying with industrial equipment, and mold prevention. Certified technicians use moisture meters to ensure complete drying within 48 hours. We handle residential and commercial properties, coordinating with insurance companies for seamless claims processing.
Mold Removal
We offer comprehensive mold inspection, containment, and removal services. Our certified specialists use HEPA filtration and antimicrobial treatments to eliminate mold at its source while preventing cross-contamination. We address moisture sources to prevent future growth in residential and commercial settings.
Carpet Cleaning
Our IICRC-certified carpet cleaning uses truck-mounted steam extraction for deep cleaning. We remove stains, allergens, and odors while preserving fabric integrity. The process includes pre-treatment, hot water extraction, and rapid drying with air movers for residential and commercial spaces.
Tile & Grout Cleaning
We use high-pressure steam cleaning to remove embedded dirt from tile surfaces and grout lines. Our process includes sealing to protect against future staining, restoring both residential and commercial tile floors to like-new condition.
Interior Commercial Demolition
Our licensed contractors handle non-structural interior demolition for commercial renovations. Services include wall removal, flooring demolition, and debris cleanup. We prepare spaces for renovation while maintaining safety standards and minimizing disruption to adjacent areas.
People
Mark Buckingham
Owner & Cleaning Specialist
With 17 years in the industry, Mark oversees all operations and personally manages every job. He brings technical expertise and customer-focused leadership to each project, ensuring quality service and client satisfaction.
Stacey Buckingham
Co-Owner & Office Manager
Stacey has managed office operations since 2008, providing expert customer service and insurance claim coordination. She ensures smooth communication between clients, technicians, and insurance providers throughout the restoration process.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, mold removal, and emergency carpet cleaning services with rapid response times for urgent situations.
How do you handle insurance claims?
We work directly with insurance companies using industry-standard pricing software to ensure seamless claims processing and transparent cost documentation.
What sets your carpet cleaning apart?
Our IICRC-certified technicians use truck-mounted equipment and eco-friendly solutions for deep cleaning with guaranteed stain removal and 48-hour drying assurance.
Can you handle commercial demolition?
Yes, we offer interior commercial demolition services for office spaces, healthcare facilities, and warehouses with proper licensing and insurance coverage.
How do you prevent mold growth after water damage?
We use industrial moisture meters and dehumidifiers to ensure complete drying within 48 hours, preventing mold growth that typically starts within 72 hours of water exposure.
Reviews (7)
Danyelle Thorson
Jan 04, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark with SOS was an absolute pleasure to deal with as well as Stacey in regards to scheduling. I would definitely recommend SOS for carpet cleaning.
Service:Carpet cleaning
Mark with SOS was an absolute pleasure to deal with as well as Stacey in regards to scheduling. I would definitely recommend SOS for carpet cleaning.
Service:Carpet cleaning
Kris Kniefel
Jan 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Working with Mark was great. He did a great job of helping me figure out how best to eliminate the mold in my house. He was always on time, cleaned up afterwards and left my house in good shape and mold free!
Service:Mould removal
Working with Mark was great. He did a great job of helping me figure out how best to eliminate the mold in my house. He was always on time, cleaned up afterwards and left my house in good shape and mold free!
Service:Mould removal
Monica Giles
Dec 10, 2021
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I called to inquire about mold radiation on some personal items prior to moving and the woman who answered helped me so much! She offered me multiple solutions and did not try to sell me a service or any products. It's very rare to find someone who offers solutions without expecting anything in return. I highly recommend this company!!
Nicole Wright
Dec 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
We used SOS Cleaning and Restoration to remove some water damage and mold from our HOA utility room. Mark did a great job and took care of everything that needed to be done. He was always on time and available for questions. We would definitely recommend using this company to any one needing these services.
Services:Water damage cleanup,Mould removal
We used SOS Cleaning and Restoration to remove some water damage and mold from our HOA utility room. Mark did a great job and took care of everything that needed to be done. He was always on time and available for questions. We would definitely recommend using this company to any one needing these services.
Services:Water damage cleanup,Mould removal
Joshua Tetzlaff
Nov 22, 2021
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SOS Cleaning was very quick and friendly. When we moved into our new home, the showers needed a thorough cleaning from what looked like mold that had been growing for a long time. When SOS quoted us a price, I thought they were joking. There is no way that a company would do the work for that low of a price. Well, they were serious and the grout in the showers is now seriously clean. I am so glad we called SOS first and didn't mess around with anyone else. I will be calling them again in the future should we ever need to have any grout cleaned in our house.
Katie Dillie
Nov 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark did a great job with the carpet cleaning. Very professional and friendly. The job was done well and fast. I was impressed with how fast the carpet dried after. Will definitely be recommending him to others.
Service:Carpet cleaning
Mark did a great job with the carpet cleaning. Very professional and friendly. The job was done well and fast. I was impressed with how fast the carpet dried after. Will definitely be recommending him to others.
Service:Carpet cleaning
Shannon K.
Oct 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent response time and communication on the whole clean up process. Mitigation plan was a success, even helping to solve the root cause. Highly recommend them for any of their services.
Service:Water damage cleanup
Excellent response time and communication on the whole clean up process. Mitigation plan was a success, even helping to solve the root cause. Highly recommend them for any of their services.
Service:Water damage cleanup
