Business Details
47 Years
experience
Appliance Repair and Sales in Redlands, CA
J&M Appliance has been serving Redlands, California, and surrounding areas since 1979 as a family-owned and operated business. Our team specializes in repairing major home and commercial appliances, including refrigerators, washing machines, dryers, dishwashers, and more. With decades of combined experience, we prioritize prompt, reliable service and customer satisfaction. Our technicians are trained to diagnose and resolve issues efficiently, ensuring appliances operate at peak performance. We offer competitive pricing for repairs, parts, and new appliance sales, helping customers avoid costly replacements. Our commitment to quality workmanship extends to both warranty and out-of-warranty repairs, with transparent communication throughout the process.Serving San Bernardino and Riverside Counties, we pride ourselves on being an essential service provider trusted by generations of homeowners and businesses. Our office team ensures seamless scheduling, timely updates, and personalized support for every client. Reviews consistently highlight our professionalism, expertise, and dedication to resolving appliance issues safely and affordably. This legacy of trust, spanning over four decades, underscores our role as a cornerstone of the local community.
Services
Refrigerator Repair
Washing Machine Repair
Dryer Repair
Microwave Repair
Dishwasher Repair
Wall Oven Repair
Cooktop Repair
Trash Compactor Repair
Wine Cooler Repair
Vent Hood Repair
Details
- Year established: 1979
Highlights and features
- We are a family-owned business operating for over 40 years in Redlands.
- Our technicians provide prompt repairs for all major appliances.
- We service both warranty and out-of-warranty appliances efficiently.
- Our team offers transparent pricing and personalized customer support.
- We proudly serve San Bernardino and Riverside Counties with trusted expertise.
What people say
Excellent customer service
Prompt repairs
Professional technicians
Affordable rates
Over 40 years in business
Services
Refrigerator Repair
Our technicians diagnose and repair refrigeration issues to prevent food spoilage and water leaks. We service all brands and models for residential and commercial clients, including units with ice/water dispensers. Our repairs restore efficiency and prolong appliance lifespan, ensuring optimal cooling performance.
Washing Machine Repair
We address leaks, drainage failures, and mechanical issues in washing machines to prevent water damage. Our experts handle front-load and top-load models, repairing motors, pumps, and control systems. Prompt service minimizes laundry disruptions while maintaining appliance durability and performance.
Dryer Repair
Our team resolves heating failures, ventilation problems, and mechanical malfunctions in dryers. We prioritize safety by addressing fire hazards from lint buildup or faulty wiring. Repairs include drum, belt, and thermostat adjustments, ensuring efficient drying while extending equipment longevity.
Microwave Repair
We fix sparking, faulty controls, and heating issues in microwave ovens to eliminate electrical hazards. Services include repairing door seals, turntables, and internal components. Our technicians ensure safe operation while restoring functionality for consistent cooking performance.
Dishwasher Repair
Our specialists address leaks, drainage, and cleaning inefficiencies in dishwashers. Repairs cover pumps, spray arms, and control panels to prevent water damage and health risks from dirty dishes. We ensure proper operation while extending appliance lifespan through expert diagnostics and part replacements.
People
John M.
Co-Owner/Technician
With over 40 years in appliance repair, John M. co-leads J&M Appliance, combining hands-on service as a technician with business leadership to ensure quality and reliability.
Heather
Co-Owner/Chief Technology Officer
Heather oversees technology integration and customer service operations, ensuring seamless appointment scheduling and parts management while maintaining the company's high service standards.
Henry P.
Technician
A factory-trained technician, Henry P. specializes in diagnosing and repairing complex appliance issues, earning consistent praise for professionalism and efficiency from clients in Coachella Valley.
Tom M.
Technician
Tom M. provides expert repairs for refrigeration and cooking appliances, known for timely service and clear communication to help clients understand maintenance needs and solutions.
Mario
Parts Manager
Mario manages inventory and parts procurement, ensuring quick availability of components for all major appliance brands to minimize repair delays for residential and commercial customers.
Questions
What are your service hours?
We operate Monday-Friday from 8:00 AM to 5:00 PM and are closed on weekends.
Which areas do you service?
We serve Redlands, Victorville, Yucaipa, San Bernardino, Riverside, and surrounding areas in San Bernardino and Riverside Counties.
Do you repair out-of-warranty appliances?
Yes, we service all appliances regardless of warranty status. We charge a one-time diagnostic fee for out-of-warranty repairs.
Can you help with appliance part replacements?
Yes, our parts department stocks components for major brands and models to ensure timely repairs.
Are technicians certified?
Our technicians are factory-trained and experienced in repairing all major appliance brands and models.
How do I schedule an appointment?
Call us at 909-793-6050 during business hours or visit our website to schedule online.
Videos
Reviews (7)
Renea W.
Dec 23, 2021
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J and M Appliances in Redlands CA is the best! Repairman John came by this morning fixed our double unit wall oven and saved us $2,000! We have been using them for years for all our appliances from our washer, dryer, dishwasher, refrigerator, microwave and oven. They have never failed us! Prices are fair and reasonable. I highly recommend them. John's intellectual property of know how is invaluable. Thanks
J and M for saving us a fortune!
J and M for saving us a fortune!
Charles A.
Dec 21, 2021
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They have been out 3 times to fix my ice maker it still doesn't work. When I called them to come back they told me they closed out the work order and I would have to call the insurance company to get them to authorize them to come back and fix it. When I asked why they didn't warrant their own service they said they wouldn't come back until the insurance company sent them a new work order. I called the insurance company they said what they said wasn't right and gave me an authorization #. I called J & M back with the new authorization # they refused to come back out and
Scott F.
Sep 11, 2021
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We had our refrigerator repaired by them. The parts were covered under warrantee, so we only had to pay the labor cost and a couple of parts which I paid on the the spot. It lasted TWO weeks and we lost approximately $400.00 in frozen goods. The next technician from the same company came out and look at it and stated, the first technician didn't know what he was doing. It was repaired again and is working fine. The issue is I received an additional bill of $117.00 in the mail with no explanation. I called and was told the technician didn't bill it correctly. I told her, that&apos
Christine H.
Aug 02, 2021
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Tom was our service man. Very personable and prompt. He fixed our microwave quickly. Price was good. We have hired this company before and we will continue. Very satisfied.
Rhonda S.
Jul 21, 2021
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I have given this company all of our repair work for years. I've paid them thousands of dollars over these years. Because they refused to help me get an item replaced due to a defect, even tho I paid them to come out and access said defect, they no long wish to do business with me. And they've been out here after the above problem. Terrible customer service. Horrible manager.
Rebekah N.
Jul 17, 2021
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We were assigned this company through our warranty company. It took much much longer than it should have to complete the work. I went ahead and excused it for Covid issues, but who really knows. My issue is, firstly, the door that they brought for our microwave that was to be replaced had a tiny dent in the front. I chose to overlook that, which was stupid of me. I just wanted our microwave fixed, and I minimized the issue. The technician that did the installation, asked me if everything looked good. Obviously, I don't have a trained eye as to what to look for. As far as I could see everything
Ed G.
May 14, 2021
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Someone told us to try J&M So we did full knowing the $139 service call would apply to parts and labor to repair our LG washer. The tech came out and diagnosed it as a $82 valve problem that needed to be ordered it took 4 days for them to say it was in and another week before they said they could return to install it WELL OK down time almost 2 weeks The tech came back and installed it and the total Came to $318 ... Not being a math wizard I was able to figure the LABOR for the rep being here for only a few minutes over an hour including removal and installment was Approx $236 . when I questioned
