Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Pool Maintenance in Miami
Acquality Pool Service has been delivering reliable, professional pool maintenance in Miami for over two decades. Founded in 2014 by Carlos and Beatriz Grau, our family-owned business combines Carlos' 10+ years of hands-on pool industry experience with Beatriz' expertise in communications and customer service. As Certified Pool and Spa Operators (CPO) through the Pool and Hot Tub Alliance, we maintain the highest standards for chemical safety and water quality.Our NSPF-certified technicians provide comprehensive services including weekly cleaning, green pool solutions, acid washes, and equipment repairs, all while adhering to strict protocols for professionalism, punctuality, and client privacy. With General Liability Insurance coverage and a commitment to innovation through digital service logs and online payments, we ensure every client receives personalized care that reflects our core family values.
Services
Weekly Pool Cleaning
Green Pool Solutions
Acid Wash
Pool Balance
Repairs and Remodel
Details
- Year established: 2014
Highlights and features
- 20+ years of combined pool maintenance expertise from CPO-certified technicians
- Family-owned business with personalized service and transparent communication
- NSPF-certified professionals using industry-standard safety protocols
- Digital service logs with chemical readings and pool photos after each visit
- Emergency hurricane recovery services with rapid response capabilities
Associations and certifications
- Pool and Hot Tub Alliance
What people say
Punctual service
Technical expertise
Professional technicians
Property respect
Reliable maintenance
Services
Weekly Pool Cleaning
Our comprehensive weekly cleaning service maintains optimal pool conditions through debris removal, filter cleaning, and equipment inspection. Technicians perform skimming, vacuuming, and brushing while checking pump functionality to prevent mechanical issues. This regular maintenance preserves water clarity and extends equipment lifespan.
Green Pool Solution
Specialized treatment for neglected pools featuring algae blooms. Our CPO-certified technicians identify algae types, apply appropriate algaecides, and perform shock treatments to restore water quality. This service includes chemical rebalancing and filtration optimization for complete remediation.
Acid Wash
Professional acid washing removes stubborn stains and revitalizes pool surfaces. This service involves draining the pool, applying acid solution to eliminate mineral deposits, and neutralizing chemicals before refilling. Ideal for post-hurricane recovery or neglected pool restoration projects.
Pool Balance
Precision chemical balancing maintains safe swimming conditions. Our technicians test and adjust pH, alkalinity, calcium hardness, and cyanuric acid levels. This service ensures proper sanitizer effectiveness while preventing equipment corrosion and water cloudiness.
Repairs and Remodel
Comprehensive repair services for pool pumps, filters, and automation systems. We diagnose mechanical issues, replace faulty components, and offer energy-efficient upgrades like variable-speed pumps. Remodel services include equipment modernization and system optimization for improved performance.
People
Carlos Grau
Pool Maintenance Supervisor
With 10+ years in pool maintenance and a business administration background, Carlos oversees technical operations. He ensures service quality and technician training while managing daily maintenance schedules for residential clients.
Beatriz Grau Mendoza
Customer Service Director
Former journalist with 20+ years media experience, Beatriz manages client relations and marketing. She handles billing, coordinates service appointments, and authors educational content about pool maintenance best practices for clients.
Questions
What pool services do you offer in Miami?
We provide weekly cleaning, chemical balancing, green pool remediation, acid washes, equipment repairs, and outdoor living enhancements like automation systems.
Are your technicians certified for pool maintenance?
All technicians are Certified Pool and Spa Operators (CPO) through the Pool and Hot Tub Alliance with NSPF certification in chemical safety protocols.
How do you handle emergency pool situations?
We offer hurricane recovery services and prioritize emergency requests with rapid response teams available during storm seasons.
Can I receive service documentation digitally?
Yes, we provide digital service logs with chemical readings, maintenance notes, and pool condition photos after every visit.
What payment methods do you accept?
We offer convenient online payment options for all our pool maintenance and repair services.
Videos
Reviews (7)
Mr. Delio Mr. Delio
Jan 16, 2022
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Carlos and Beatriz are very responsive and I use them for my monthly service as well as any issues that may arise.
Gustavo Roldan
Sep 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
My home pool is used daily by AirBnB guest. I've never had any complaints from any guest. On the contrary ALL have been very impressed by the quality of the pool water. Acquality is very responsive when any work needs to be done with pump or filter. Highly recommend them!
Services:Netting,Wall brushing,Leaf traps,Vacuuming,Water treatment,Filter cleaning,Tile brushing
My home pool is used daily by AirBnB guest. I've never had any complaints from any guest. On the contrary ALL have been very impressed by the quality of the pool water. Acquality is very responsive when any work needs to be done with pump or filter. Highly recommend them!
Services:Netting,Wall brushing,Leaf traps,Vacuuming,Water treatment,Filter cleaning,Tile brushing
Sandra Weir
Jan 30, 2021
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I began using Acquality Pool Service in mid October 2020 after the service at my prior pool service had deteriorated. The two most important factors for me in choosing Acquality were (1) they check the water quality each visit and (2) you receive an email after each visit giving you the water quality readings and the services performed. I can confirm that this happens every visit. They also take more care and do a better job at the services such as basket cleaning, brushing walls and vacuuming than my prior company. The five star rating I have given them is earned and well deserved. I highly recommend
Jessie L. Sandlin
Dec 28, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After numerous bad pool service companies, Acquality was a breath of fresh air. They do a great job for a reasonable price. They are reliable, professional and friendly. I have recommended them to many friends. You will be happy with a clean pool!
After numerous bad pool service companies, Acquality was a breath of fresh air. They do a great job for a reasonable price. They are reliable, professional and friendly. I have recommended them to many friends. You will be happy with a clean pool!
Marc Umlas
Dec 21, 2020
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We have had a number of pool service companies. I have never been as impressed as with Acquality. None come close. They do a terrific job, are always responsive, and take a very scientific approach to their job. First time Ive ever had weekly chemistrys emailed to me. I cannot say enough good things about this company. I give them my highest rating.
P. Sch
Nov 28, 2020
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I have used their service for over 8 years, they are amazing and even send you photos and a corresponding info of all your pools detail and chemical status and what was done on each service. This is a very honorable company and a positive family business. I would highly recommend their service to anyone! Love this company and have only had an amazing experience with this company.
Blancoga
Nov 27, 2020
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Positive:Professionalism,Punctuality,Responsiveness
We had a fantastic experience with ACquality Pool Service in the repairing and replacing of an integral part of our Jandy pool system. The owner, Carlos, was responsive and communicated options clearly and delivered on time. I HIGHLY recommend them!!
We had a fantastic experience with ACquality Pool Service in the repairing and replacing of an integral part of our Jandy pool system. The owner, Carlos, was responsive and communicated options clearly and delivered on time. I HIGHLY recommend them!!
