Business Details
16 Years
experience
Expert Residential Window & Door Replacement in El Paso, TX
Since July 2010, Borderland Windows has served the El Paso and Las Cruces communities with premium residential window and door replacement solutions. As a family-owned business led by Grace and Sean Pitzer, we prioritize personalized service, offering energy-efficient vinyl window replacements, sliding door upgrades, and pre-hung exterior door installations. Our team of dedicated in-house installers ensures meticulous attention to detail, completing projects with a focus on quality rather than rushed timelines. We maintain transparent communication, presenting customers with multiple options while avoiding high-pressure sales tactics.Recognized through multiple Best of El Paso awards and consistent 5-star reviews, our commitment to customer satisfaction remains unwavering. We specialize exclusively in full-frame window replacements and door installations, requiring a minimum of four units per project to optimize our small business operations. Our expertise extends to guiding clients through available financing options, including zero-percent interest programs, while collaborating with local contractors for complementary home improvement needs.
Services
Window Replacement
Sliding Door Replacement
Exterior Door Installation
Energy-Efficient Upgrades
Full-Frame Replacements
Details
- Year established: 2010
Highlights and features
- Family-owned expertise since 2010 with Best of El Paso awards
- Dedicated in-house installation team ensures quality craftsmanship
- Transparent consultations with no-pressure sales approach
- Specialize in energy-efficient vinyl window replacements
- Offer financing guidance for window and door projects
What people say
Top-quality service
Excellent customer service
Professional crew
Energy-efficient solutions
Transparent process
Services
Window Replacement
We specialize in full-frame energy-efficient vinyl window replacements for residential properties. Our service includes professional measurement, removal of old windows, and installation of modern, energy-saving vinyl units. This upgrade improves home insulation, reduces energy costs, and enhances property aesthetics while maintaining strict quality control through our in-house installation team.
Sliding Door Replacement
Our sliding door replacement service focuses on enhancing home accessibility and energy efficiency. We install modern vinyl sliding doors with durable tracks and secure locking systems. The process includes precise measurement, removal of existing doors, and installation of weather-resistant units that improve thermal performance while maintaining aesthetic continuity with your home's exterior design.
Exterior Door Installation
We provide pre-hung exterior door installations that combine security and energy efficiency. Our service includes selecting appropriate door styles, precise framing adjustments, and professional installation of insulated doors with weatherstripping. These upgrades enhance home security, improve energy conservation, and create a welcoming entrance while ensuring proper alignment and smooth operation through our meticulous installation process.
People
Grace Pitzer
Co-Owner
With over a decade of experience in home improvement, Grace Pitzer co-founded Borderland Windows to provide quality window solutions while maintaining exceptional customer service standards in the El Paso community.
Sean Pitzer
Co-Owner
Sean Pitzer brings extensive industry knowledge to Borderland Windows as co-owner, focusing on operational excellence and customer satisfaction while maintaining the family business's commitment to quality installations.
Questions
What services does Borderland Windows and Doors offer?
We specialize in full-frame energy-efficient vinyl window replacements and exterior door installations, including sliding doors and pre-hung entry doors.
Do you offer financing options for window replacements?
Yes, we provide guidance on zero-percent interest financing programs through major credit providers for qualified customers.
What areas do you serve?
We primarily serve the El Paso, Texas and Las Cruces, New Mexico metropolitan areas.
Are your installers employees or subcontractors?
All our installation technicians are direct employees, ensuring consistent quality control and accountability.
Why choose Borderland Windows over competitors?
Our family-owned business combines personalized service, in-house expertise, and quality-focused installations with transparent consultations and local market knowledge.
Videos
Reviews (7)
Elaine Myers
Dec 07, 2021
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I recently had windows and sliding doors put in my house. Grace is wonderful, she was helpful and answered all my questions. She also called me daily as they were installing the windows to see how things were going. My windows are now air tight and they look great. I had two bay windows put in. The thing I noticed most was that I hardly hear any noise outside my house now. My windows were almost 60 years old and the noise woke me up at night but not anymore! Since I had new sliders put in, they are heavier and harder to open but they are so much better than what I had before.
Cristina Gonzalez
Oct 25, 2021
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Great service. Grace was very helpful and explained things to me with patience and. I made an informed decision based on her exolanations and my own research. Thank you so much. Carlos and his assistant did a great job. They were very fast and explained how the windows worked. Mezzo windows look great in my house. Thank you. I have recommended you to all my friends and neighbors.
Stacie Ordonez PhD
Oct 06, 2021
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We first used Borderland windows in 2014. This customer service was the best. We used them again in 2019 on a new home and again, they did not disappoint. From ordering to installation to anything we needed after they were installed. I highly recommend this company. You will not be disappointed.
Service:Window installation
Service:Window installation
Jacob Hatch
Sep 17, 2020
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Grace and the crew were great. Grace was super responsive and very helpful though the entire process. They did a full house replacement window job. We love the windows and their prices were very reasonable. We got quotes from the other leading competitors in town. There was no comparison. You can trust this company
Lisa Telford
Sep 10, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I got quotes from several companies. Glad I picked Borderland Windows. Love working with small businesses. They have an attention to detail that big companies don't. Grace and her staff are wonderful. I will have them replace the rest of my windows next year!
Services:Door installation,Window installation
I got quotes from several companies. Glad I picked Borderland Windows. Love working with small businesses. They have an attention to detail that big companies don't. Grace and her staff are wonderful. I will have them replace the rest of my windows next year!
Services:Door installation,Window installation
Steve Ortega
Jun 08, 2020
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These guys are pros. Grace explained the whole process and they did what they said theyd do. The windows turns out awesome and the price was reasonable.
Audnorge
Dec 16, 2019
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I have used Borderland for 2 projects now, and can recommend them highly. Professional and thorough, no sleazy sales pressure tactics or price gimmicks. I would have them back at my home anytime. Very informational, and good communications. They sell quality product at a good value and do installations the right way, without rushing to their next job. They were not my highest or lowest bid, but I made the right choice in selecting the company, and did not hesitate to have them do my next project. I wish all home service and product companies were this good.
