Business Details
49 Years
experience
Your Trusted Carpet Cleaning Experts in Geneva, IL
At Norms Carpet Cleaning, our commitment to excellence has defined our service since 1977. Founded by Norm Salomon and now led by Chris Newman, we combine decades of expertise with cutting-edge techniques to deliver unmatched results. Our IICRC-certified technicians specialize in residential and commercial carpet cleaning, tile and grout restoration, and upholstery care, using eco-friendly solutions that prioritize safety and sustainability. With a 100% satisfaction guarantee, we ensure every client receives personalized attention, from spot removal to large-scale commercial projects.Our team, including dedicated professionals Eric and Daniel, has completed over 6,000 service appointments, serving the Fox Valley area with reliability and technical mastery. We pride ourselves on transparent communication, flexible scheduling, and a proven track record of transforming spaces while exceeding customer expectations.
Services
Carpet Cleaning
Tile and Grout Cleaning
Upholstery Cleaning
Spot Removal
Pressure Washing
Commercial Carpet Cleaning
Pet Odor Removal
Garage Floor Cleaning
Oriental Rug Cleaning
Winter Carpet Cleaning
Details
- Year established: 1977
Highlights and features
- Our technicians are IICRC-certified with over 45 years of combined experience.
- We offer a 100% satisfaction guarantee on all residential and commercial services.
- Eco-friendly cleaning solutions protect your family and the environment.
- Flexible scheduling accommodates your business needs without disruption.
- Over 6,000 completed service appointments demonstrate proven reliability.
Associations and certifications
- IICRC
- OSHA
- EPA Section 608 Universal Certification
What people say
100% satisfaction guarantee
Eco-friendly solutions
Exceptional spot removal
Reliable technicians
Thorough tile cleaning
Services
Carpet Cleaning
Our residential and commercial carpet cleaning uses advanced truck-mounted systems to remove deep-seated dirt and allergens. Certified technicians apply eco-friendly solutions that extend carpet lifespan while improving indoor air quality. Clients benefit from flexible scheduling and a 100% satisfaction guarantee.
Tile and Grout Cleaning
Professional tile and grout cleaning eliminates built-up debris and stains using high-pressure steam extraction. This service restores ceramic, porcelain, and natural stone surfaces to like-new condition while preserving material integrity. Ideal for kitchens, bathrooms, and high-traffic commercial spaces.
Upholstery Cleaning
We clean sofas, chairs, and office furniture using pH-balanced detergents that remove body oils, pet dander, and food stains. Our low-moisture process dries quickly, minimizing downtime for residential and commercial clients while maintaining fabric warranties.
Pet Odor Removal
Specialized enzymatic treatments break down urine crystals and bacteria causing persistent pet odors. This service targets carpets, padding, and subfloors using non-toxic solutions safe for pets and children, with guaranteed odor elimination.
Commercial Carpet Cleaning
Customized maintenance programs for offices, retail spaces, and warehouses include scheduled deep cleaning and spot treatment. Our team works after-hours to minimize disruption, using equipment that meets industry safety standards for commercial environments.
People
Chris Newman
Owner
Chris Newman acquired Norms Carpet Cleaning in 2007 after working with founder Norm Salomon. With over 15 years of leadership experience, he maintains the company's founding commitment to quality while expanding service capabilities for modern client needs.
Eric
Senior Technician
Certified IICRC technician with 8 years of experience, Eric specializes in commercial carpet restoration and eco-friendly cleaning methods. He has completed over 3,000 service appointments, focusing on technical precision and customer satisfaction.
Daniel
Senior Technician
Daniel, an OSHA-certified technician, joined Norms in 2015. His expertise in stain removal and pressure washing has earned recognition for technical excellence. He collaborates with Eric to deliver consistent, high-quality results across residential and commercial projects.
Questions
What areas do you service?
We serve Geneva, Batavia, St. Charles, and surrounding areas in Illinois.
Do you offer eco-friendly cleaning options?
Yes, we provide green cleaning solutions upon request for all services.
Are your technicians certified?
All technicians hold IICRC, OSHA, and EPA certifications for professional standards.
What payment methods do you accept?
We accept cash and major credit cards for your convenience.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee on all cleaning services.
Can you handle commercial projects?
We specialize in commercial carpet cleaning with flexible after-hours scheduling.
Reviews (4)
Kotty Shepard
Oct 03, 2021
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Since 2015, Norms Carpet Cleaning has been the only company I trust to clean my carpet. He hires good, quality people. I cannot stress that enough. Norms' employees are polite and considerate, dress appropriately (pants are not hanging down to their knees), and treat my furniture and things respectfully. They genuinely care and take pride in their work, as if they owned the business. They do an excellent job, and my carpets always look great. I clean them annually to keep them in tip-top shape. It is wonderful to have someone who is polite, courteous, and a pleasure to have in your home. Best of
Martha Trznki
Aug 01, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Norms cleaned my carpet and then power washed my patio. Excellent job! Their service was GREAT. They were on time, polite and a pleasure to do business with. I will definitely be using them again.
Services:Carpet cleaning,Power/pressure washing
Norms cleaned my carpet and then power washed my patio. Excellent job! Their service was GREAT. They were on time, polite and a pleasure to do business with. I will definitely be using them again.
Services:Carpet cleaning,Power/pressure washing
Matteo Watteo
Jun 20, 2021
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On time? Check
Polite, professional and friendly? Check
Quality service performed? Check
Reasonably priced? Check
My satisfaction with services? Huge Check and would recommend to anyone and everyone.
Polite, professional and friendly? Check
Quality service performed? Check
Reasonably priced? Check
My satisfaction with services? Huge Check and would recommend to anyone and everyone.
Kac
Jul 20, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional, did an excellent job cleaning my carpets
Services:Carpet cleaning,Pet stain and odour removal
Very professional, did an excellent job cleaning my carpets
Services:Carpet cleaning,Pet stain and odour removal
