Business Details
40 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Reno, NV
For nearly four decades, Sierra Air has been a trusted provider of comprehensive HVAC and plumbing solutions in Northern Nevada and Northern California. Our team of certified technicians and licensed plumbers delivers timely repairs, expert replacements, and energy-efficient installations, ensuring year-round comfort for residential and commercial properties. With over 30,000 systems installed since 1986, we combine technical expertise with a commitment to honesty and integrity. Our services include air conditioning, heating, plumbing, indoor air quality improvements, and insulation, all backed by industry-leading guarantees.We prioritize customer satisfaction through 24/7 emergency support, a no-change-order policy, and a 100% satisfaction guarantee. Licensed in both Nevada and California, we serve Reno, Sparks, Lake Tahoe, Carson City, and surrounding areas with personalized, reliable service. Our focus on practical solutions and customer-centric values has earned us a strong reputation for trustworthiness and excellence in home comfort systems.
Services
Furnace Repair
AC Installation
Plumbing Services
Duct Cleaning
Water Heater Repair
Indoor Air Quality
Commercial HVAC
Insulation
Drain Cleaning
Emergency Repairs
Details
- Year established: 1986
Highlights and features
- We offer 40+ years of combined HVAC and plumbing expertise in Northern Nevada.
- Our team provides 24/7 emergency service with same-day change-out options.
- We guarantee no hidden change orders or price increases after agreement.
- Our technicians are licensed in both Nevada and California for regional expertise.
- We offer financing options and price-matching guarantees for system installations.
What people say
Fast repairs
Expert technicians
24/7 availability
No hidden fees
Satisfaction guarantee
Services
Furnace Repair
Our certified technicians provide fast, reliable furnace repairs for residential and commercial properties. We diagnose and fix heating system issues promptly, using quality parts and proven methods. Our 24/7 emergency service ensures comfort restoration during critical cold-weather periods.
AC Installation
We install energy-efficient air conditioning systems tailored to your property's needs. Our experts handle proper sizing, refrigerant charging, and thermostat integration for optimal performance. All installations include manufacturer warranties and our lifetime workmanship guarantee.
Plumbing Services
From leak detection to pipe replacement, our licensed plumbers address residential and commercial plumbing needs. We handle water heater repairs, drain cleaning, and fixture installations with minimal disruption to your property's operations.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, humidity control, and ventilation solutions. Our specialists identify contamination sources and implement customized purification strategies for healthier living and working environments.
Emergency Repairs
Our 24-hour emergency team responds to HVAC and plumbing crises at any hour. With same-day parts availability and rapid response times, we minimize downtime for critical system failures in residential and commercial settings.
People
Michelle Percia
General Manager
Leading daily operations with 15+ years in HVAC management, Michelle ensures service excellence and customer satisfaction across all departments while maintaining our core values of integrity and professionalism.
Jason Downing
Operations Manager/Sales Team Manager
With 18 years in the industry, Jason oversees technician deployment and sales strategies, focusing on matching client needs with appropriate solutions while maintaining operational efficiency.
Michael Schweitzer
Facilities Team Manager
Managing facility operations since 2015, Michael ensures our equipment inventory and service vehicles remain optimally maintained to support rapid response times and service quality standards.
Mitchell Hill
Install Manager
Leading installation teams with 12 years of HVAC experience, Mitchell supervises system upgrades and new installations, ensuring technical precision and adherence to manufacturer specifications and local building codes.
Ethan Kurashewich
Service Manager
Handling service operations since 2018, Ethan coordinates emergency and scheduled maintenance visits, maintaining our 24/7 service commitments while ensuring technical excellence in every customer interaction.
Questions
What HVAC services does Sierra Air offer?
We provide complete HVAC solutions including AC and furnace repair, installation, and maintenance, ductless mini-splits, indoor air quality improvements, and commercial HVAC systems.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency team handles urgent plumbing issues like leaks, pipe bursts, and water heater failures with rapid response times.
Are financing options available?
We offer financing programs for qualifying customers to help with HVAC system replacements and major plumbing projects.
What areas do you service?
We serve Reno, Sparks, Carson City, Lake Tahoe, and surrounding areas in Northern Nevada and California.
What guarantees do you provide?
We offer a no-change-order guarantee, lifetime installation warranty, 24-hour repair guarantee, and our Happy Money Promise for complete customer satisfaction.
How can I schedule service?
Call us at (775) 356-5566 or use our online form to request an appointment with our team.
Reviews (6)
John B.
Jan 01, 2022
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In addition to my own poor experience, I've posted another neighbors experience with Sierra Air (see the 'photos and videos link). Avoid this company. They are the worst HVAC on Reno. Employee Ricky tries to make it look like they care by lurking here on yelp and asking unsatisfied customers to call, but when I called for resolution, they did absolutely nothing. Hire someone else....anyone else!
Ronald G.
Dec 28, 2021
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I had another vendor install a furnace 9 months ago and then had Sierra install a whole house humidifier last month (which I love!). On a very cold morning, the furnace started shutting off before the house reached set temperature. I called the furnace company and they said, over the phone, that it was probably the new thermostat that came with the humidifier. Although I personally suspected that the furnace was overheating, I called Sierra, explained the situation, and Jason said "we'll look it over; you shouldn't have to go back and forth between vendors." :-) They came
Jill C.
Dec 27, 2021
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I'm in Vegas and I had mistakenly contacted this business while trying to contact a local business with the same name. I still got a call back almost immediately, even though they knew I was out of the service area. They are super kind and helpful.
Thomas H.
Nov 24, 2021
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Did they fix it yes. They told me 270 for a transformer. I later found the part number for under $30. So where is the extra $240 coming from. They don't itemize their expenses very well. I was charged a 'level 2'. No one could tell me what that means. How many levels? Why 2? What is their hourly? Nothing explained. In all they charge too much for no explanation as to why. If they could clearly explain maybe I'd feel better but I have a bitter taste after this experience.
I'd honestly let them take the transformer back too. I would recommend someone else.
I'd honestly let them take the transformer back too. I would recommend someone else.
B. C.
Oct 14, 2021
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Called last week for an appointment. Was given an appointment for Friday, October 8 but was told that they were unable to give me a time or a range of times. They asked that I stay home all day and the the technician would call me 15 to 20 minutes before they arrived. The technician NEVER called nor did anyone come to my home. I wasted a whole day waiting. No one has called subsequent to my missed appointment to offer an explanation or apology. I will never call this company again.
Jim E.
Oct 09, 2021
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We had Sierra Air come out and do a PM on our heater just to prep for winter. Will came out and was courteous and did a great job, he was very knowledgeable. I also like to grill service people on how they like their job. It gives a good indication of a great company. Will spoke very highly of Sierra and the respect for their employees which makes me feel good that I selected them. They will be out in the spring to do an AC service. I know they'll do a great job. I highly recommend them for any HVAC work.
