Business Details
50+ Years
experience
Emergency
services
Expert HVAC Services in Portland Since 1939
First Call Heating & Cooling has been a trusted name in Portland's HVAC industry since 1939. Our commitment to quality, integrity, and customer satisfaction drives every service we provide, from heating and cooling installations to maintenance and emergency repairs. With over 85 years of experience, we specialize in delivering reliable residential HVAC solutions tailored to Oregon's climate challenges. Our team of certified technicians prioritizes clear communication, energy-efficient practices, and sustainable business operations.As a BBB-accredited company, we maintain high standards through licensing, insurance, and partnerships with industry leaders like Carrier and Mitsubishi. Our focus remains on building lasting relationships by providing honest, transparent service that earns customer trust with every interaction. We serve the greater Portland area, offering same-day emergency services and comprehensive warranties to ensure year-round home comfort.
Services
Furnace Repair
Air Conditioning Installation
Heat Pump Maintenance
Ductless Systems
Indoor Air Quality
Emergency HVAC Services
Details
- Year established: 1939
Highlights and features
- 85+ years of combined HVAC experience serving Portland
- BBB-accredited with comprehensive warranties
- ENERGY STAR partner for energy-efficient solutions
- 24/7 emergency service availability
- Locally owned with deep community roots
Associations and certifications
- Better Business Bureau
What people say
Professional technicians
Timely service
Transparent pricing
Emergency availability
Expert knowledge
Services
Furnace Repair
Our certified technicians provide prompt furnace repair services for gas, oil, and electric systems. We diagnose issues with burners, heat exchangers, and thermostats to restore heating efficiency. Emergency repairs available 24/7 with transparent pricing and warranty-backed parts.
Air Conditioning Installation
We install high-efficiency central AC, heat pumps, and ductless mini-split systems tailored to Portland's climate. Our NATE-certified technicians ensure proper sizing and refrigerant charging for optimal cooling performance and energy savings.
Indoor Air Quality
Our IAQ solutions include HEPA filtration, UV air sanitizers, and humidity control systems. We address allergens, wildfire smoke, and mold prevention through professional duct cleaning and ventilation upgrades for healthier home environments.
Heat Pump Maintenance
Annual heat pump tune-ups include coil cleaning, refrigerant checks, and electrical component testing. Our maintenance extends system lifespan, improves efficiency, and maintains manufacturer warranties for both air-source and ground-source heat pumps.
Emergency HVAC Services
Available 24 hours a day, 7 days a week for urgent heating and cooling failures. Our rapid response team brings fully stocked vehicles and diagnostic equipment to resolve breakdowns during extreme weather conditions with same-day service guarantees.
Questions
What HVAC services do you offer in Portland?
We provide furnace repair/installation, AC services, heat pump maintenance, ductless systems, indoor air quality solutions, and 24/7 emergency HVAC repairs across the Portland metro area.
Are your technicians certified and insured?
Yes, all our technicians are NATE-certified, licensed, bonded, and insured. We maintain BBB accreditation and manufacturer certifications for brands like Carrier and Mitsubishi.
Do you offer emergency HVAC service?
We provide 24/7 emergency HVAC services with same-day availability for heating and cooling system failures during extreme weather conditions.
What financing options are available?
We offer flexible financing through Wells Fargo and Synchrony Bank for qualifying HVAC replacements and installations, including special promotions through Energy Trust of Oregon.
How can I improve indoor air quality?
We recommend HEPA filtration upgrades, UV air purifiers, duct cleaning, and humidity control systems to address allergens, wildfire smoke, and mold prevention in Portland homes.
What areas do you service?
We serve Portland, Beaverton, Gresham, Hillsboro, Lake Oswego, Oregon City, Vancouver, West Linn, and surrounding communities in the greater Portland metro area.
Reviews (6)
Tim Foley
Jan 29, 2022
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Booked out for 3 days but showed up on time and had the parts to fix our Trane Heat Pump on the van first trip. I will use them again!
Katie Hodgin
Jan 08, 2022
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We've used First Call for 5 years since we moved into our home. Had an emergency and the fire department said no heat until we could get it checked. They got a tech out the next day, less than 24 hours without heat in winter was a huge blessing for this momma. Everyone I spoke to was polite and helpful including the after hours person. Thanks first call!!
Don Falk
Dec 15, 2021
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In a time of dire need, all the people that we dealt with at First Call were outstanding. Justin,in sales, did a thorough job of outlining what would be the best options for our situation without overselling. And, he followed up with us after the job was completed to make sure we felt comfortable with the operation of the new furnace. Jason and Kurt did a wonderful job on the installation. They were very experienced. Calls to the office were politely and efficiently handled by Diane in the Installation area, and by Victoria and Samantha in billing. What a great team of Professionals to work with
Joe Skramstad
Oct 03, 2021
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Positive:Professionalism,Quality
We bought our house over a year ago and had yet to have the AC serviced. Finally had them do it and the tech, Harvey did an amazing job. Explained a lot about the system and how to keep this older trane running in good order. I'm very satisfied with the service. I recommend them
Services:Heating maintenance,AC maintenance
We bought our house over a year ago and had yet to have the AC serviced. Finally had them do it and the tech, Harvey did an amazing job. Explained a lot about the system and how to keep this older trane running in good order. I'm very satisfied with the service. I recommend them
Services:Heating maintenance,AC maintenance
Tena V.
Sep 24, 2021
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First Call is the best. They respond very quickly and get someone out right away without charging an emergency or urgent fee. They were very accommodating of my personal preference for them so send the same tech as the diagnostic call.
Daniel was my tech. So polite, just so nice and respectful to me, a senior citizen. Daniel went above and beyond, by securing a couple of loose boards for me that were not part of the furnace maintenance call. You have a good employee there and he is a credit to your company. First Call Heating and Daniel provide exemplary service and I would recommend them when
Daniel was my tech. So polite, just so nice and respectful to me, a senior citizen. Daniel went above and beyond, by securing a couple of loose boards for me that were not part of the furnace maintenance call. You have a good employee there and he is a credit to your company. First Call Heating and Daniel provide exemplary service and I would recommend them when
Teresa Keller
Aug 16, 2021
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We have done business with First Call for a couple of years, and each time they have always done excellent work with professional employees. We were so impressed when all 5 of the employees arrived, and with all that was required to install a new furnace and a/c unit they coordinated their work and everything went so smoothly. They finished within the amount of time the salesperson set up for the job. They also have a call center for customers after theyre closed for the day. This company has been around for a long time and will be there when or if I have a problem. The salesperson listened
