Benvenuti Oil

Business Details

50+ Years

experience

Emergency

services

Trusted HVAC Services & Bioheat Delivery in Waterford, CT

Benvenuti Oil has been dedicated to providing reliable home comfort services to Southeastern Connecticut since 1950. Founded by Gotardo and Regena Benvenuti, our family-owned business has grown into a third-generation enterprise committed to quality and customer satisfaction. Our team specializes in Bioheat fuel delivery, heating and cooling system installations, and comprehensive service plans. With a focus on innovation, we introduced digital tools for online account management, automatic delivery, and 24/7 customer support. Our technicians are trained to deliver prompt, trustworthy service, including emergency repairs to ensure year-round home comfort.

We actively engage in community initiatives, reflecting our dedication to local causes. Our core values prioritize customer relationships over transactions, ensuring personalized attention to every home. We offer financing options through the Smart-E loan program and provide energy-efficient solutions tailored to individual needs. Our service area spans New London County, with a commitment to accessibility for seasonal and full-time residents alike. Over 75 years of experience positions us as a trusted partner for heating, cooling, and fuel needs in Connecticut.

Services

Furnace Installation Boiler Repair Oil Tank Services Ductless Mini-Split Installation HVAC Maintenance Bioheat Delivery AC System Tune-Ups

Details

Year established: 1950

Highlights and features

We offer 75 years of experience in Connecticut home comfort services
Our team provides 24/7 emergency HVAC support and oil delivery
We implement digital tools for automatic delivery and online account management
We offer Smart-E loan financing for energy-efficient equipment upgrades
Our technician team holds factory certifications for leading HVAC brands

What people say

24/7 emergency service Professional technicians Prompt installation Excellent communication Energy-saving solutions

Website

Update Listing

Services

HVAC Installation

Our certified technicians install high-efficiency furnaces, boilers, and air conditioning systems tailored to Connecticut's climate. We offer ENERGY STAR equipment with manufacturer warranties and expert guidance through available rebates. Our team ensures proper sizing and installation to optimize home comfort and energy efficiency.

Bioheat Delivery

We deliver premium Bioheat fuel blends with ultra-low sulfur content and renewable additives to reduce emissions. Our automatic delivery system monitors usage patterns to ensure timely deliveries before tanks run low, with 24/7 emergency availability.

Ductless Mini-Splits

Our NATE-certified technicians install ductless mini-split systems for homes without existing ductwork. These energy-efficient systems provide targeted cooling and heating with multiple indoor units connected to outdoor compressors, offering flexible temperature control.

Service Plans

Our comprehensive service plans cover annual tune-ups, priority emergency service, and labor discounts. Plans include remote system monitoring for oil tanks and programmable thermostat adjustments to optimize system performance and longevity.

Emergency Repairs

We provide round-the-clock HVAC emergency repairs with no additional service charges. Our on-call technicians carry common replacement parts and use diagnostic tools to resolve heating or cooling failures within one hour of dispatch.

People

Gotardo Benvenuti

Founder

Established the company in 1950 after WWII service. Known as 'Ben,' he built the business from a single truck to a family enterprise serving Connecticut's heating needs.

Charlie Mazzella

Second-Generation Leader

Joined the business in 1968, expanded AC services, and led operations through the 1980s-2000s while maintaining personal customer relationships.

Marc Mazzella

Third-Generation Executive

Modernized operations in 1997 by implementing digital tracking systems, online customer portals, and mobile field service technology to enhance customer experience.

Questions

What heating services do you offer?

We provide furnace/boiler installation, oil tank services, 24/7 emergency repairs, and service plans with annual maintenance for heating systems.

Do you offer emergency HVAC service?

Yes, our 24/7 emergency service responds within one hour for heating or cooling system failures during nights, weekends, and holidays.

What towns do you service?

We serve all New London County towns including Waterford, New London, Groton, Mystic, Stonington, Norwich, and surrounding Connecticut communities.

Can I schedule AC maintenance?

Yes, annual AC tune-ups are available by appointment and included in our service plans to maintain system efficiency and longevity.

How does automatic oil delivery work?

Our system tracks usage patterns and weather forecasts to schedule deliveries automatically before your tank reaches 25% capacity.

What payment options exist?

We offer budget plans, automatic payments, Smart-E loan financing for equipment upgrades, and seasonal pricing discounts.

Reviews (7)

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Pam N.

Nov 20, 2021 Report

I received professional and courteous service from the entire team including
the office staff, sales department and installers. They patiently and thoroughly answered my many questions, via phone and email, prior to purchase. Installation was seamless- on time, on schedule and the site was left spotless. After years of doing business elsewhere, Benvenutis is a breath of fresh air.

Earl Colella

Nov 14, 2021 Report

Benvenuti Oil just installed a new (2 systems) HVAC system in my home. They did a fantastic job. Gary was the lead Tech. he and the other two Tech's did a fantastic job. Gary is very knowledgeable and an excellent communicator. Jennifer in the office worked with me to get rebates. The rebates will save me around 45% of the cost. Jennifer, Gary and the rest of the Benvenuti Team are the best oil & service company I ever worked with. Do one stop shopping with Benvenuti Oil and you will be in good hands.

Michelle H.

Aug 23, 2021 Report

Our very old AC system completely died in the middle of a heatwave and they had our new system ordered and installed in no time (not easy to accomplish right now). They are very neat and clean, and respectful of your home. Great company that stands behind their work.

Laura Brown

Jul 28, 2021 Report

Benvenuti Oil Co. is more than just an oil delivery company. They are a full service company that has been there when we have needed them. I highly recommend that someone consider more than just the rock bottom price for purchasing their oil and consider that in those times you need service - the company that you choose matters. This company is wonderful.

John Schumann

Jul 22, 2021 Report

The place to go for oil, Heating and AC! Always reliable, professional and on time. I had an AC problem, they came right out to troubleshoot it. Determined the Compressor was bad. Installed a new unit and got it back up and running fast. They dealt with the Manufacturer to get the warranty parts. Thanks Lawrence and Ryan!

Ariana Vargas

Feb 26, 2021 Report

Outstanding customer service! Had my oil tank replaced and oil delevered from them. I called other companies to provide me a quote and some required being a customer and other straight up did not called me back. However, I called Benvenuti Oil and Ryan came to give me an estimate right away! Tank replacement was a great experience despite the cold weather, they allowed me to know any unplanned changes it had to be done to place the new tank (time changes due to snow and the new tank's pipe's dimentions was different from the old one) and they even answer all my questions on the spot. I would strongly

Tim Manchester

Feb 11, 2021 Report

We moved to Waterford in 2019 and in doing so, we began trying to form working relationships with a lot of different companies and individuals to help maintain our house. As expected when learning the ropes of a new town, some worked out and some didn't. Out of everyone we've worked with over the past two years though, Benvenuti has easily been the best decision. We have our boiler and AC systems serviced each year, and Frank at Benvenuti has been the person to perform the work each time. He's knowledgeable, personable, polite, and overall a pleasure to work with. I also like that the same person