Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Smart Home & Business Security
Founded in 1973, Alert 360 has grown to become one of the largest home and business security companies in the United States. As one of the nation's oldest licensed monitored security system providers, we combine decades of experience with cutting-edge technology to deliver advanced protection solutions. Our team of professionals specializes in smart home and business security systems, offering 24/7 U.S.-based Five-Diamond professional monitoring that ensures unparalleled security and peace of mind. We pride ourselves on seamless integration with existing smart home systems, local technician support for quick installation, and a commitment to exceptional customer service that continues long after installation. Our systems utilize advanced AI technology for proactive threat detection and immediate response, while our cloud-based platform provides scalable solutions tailored to individual and business needs. With a proven track record of excellence, we maintain an A+ BBB Accreditation and a stellar 4.8 Google rating from over 20,000 five-star reviews.Our energy management solutions reduce costs through smart thermostats and real-time consumption data, while our multi-location management capabilities offer centralized control for businesses with multiple sites. Our dedicated Video Shield operators provide 24/7 video monitoring with AI-enhanced threat detection, and our access control systems ensure only authorized personnel can enter secured areas. We continuously innovate through automatic software updates that introduce new features without disrupting operations, and our Smart Home Pay financing options make advanced security accessible to all customers.
Services
Home Security Systems
Business Security Systems
Security Camera Monitoring
Smart Home Systems
Access Control
Energy Management
Video Surveillance
Multi-Location Management
24/7 Monitoring
Mobile Video Surveillance
Details
- Year established: 1973
Highlights and features
- Founded in 1973 with decades of security industry expertise
- A+ BBB Accredited Business with proven trustworthiness
- 24/7 U.S.-based professional monitoring center operations
- Proven excellence with 4.8 Google rating and 20,000+ reviews
- Local technicians available for quick installation support
Associations and certifications
- Better Business Bureau (BBB)
What people say
Trusted nationwide
24/7 monitoring
Professional installation
Excellent service
Advanced technology
Services
Home Security Systems
Our smart home security systems combine advanced AI technology with 24/7 professional monitoring to protect your property and loved ones. The systems provide real-time alerts for unexpected motion, environmental hazards, and unauthorized access while allowing complete smartphone control. With seamless integration of smoke detectors, CO sensors, and flood protection devices, our solutions offer comprehensive protection tailored to your specific needs.
Business Security Systems
Smart business security solutions feature cloud-based technology with centralized control across multiple locations. Our systems include video surveillance, access control, and energy management capabilities with real-time analytics for staffing and operational efficiency. Dedicated Video Shield operators monitor cameras 24/7 using AI technology to detect and respond to security events as they happen, ensuring maximum protection for your assets and personnel.
24/7 Monitoring
U.S.-based Five-Diamond professional monitoring center provides continuous security surveillance with immediate response to detected threats. Our trained agents handle emergencies promptly while backup redundant systems ensure uninterrupted protection during power outages. The service includes instant alerts for security breaches and environmental hazards, with direct communication channels to emergency services when needed.
Access Control
Advanced access control systems allow remote management of entry permissions across multiple locations. Users can create or remove access codes, lock/unlock doors remotely, and grant smartphone-based access to authorized personnel. The system integrates with security cameras and monitoring services to provide complete control over physical security while maintaining detailed access logs for audit purposes.
Energy Management
Integrated energy management solutions reduce utility costs through smart thermostats and lighting controls connected to the security system. Real-time consumption data helps optimize energy usage while remote control capabilities maintain comfort and security. The system provides actionable insights for reducing energy waste without compromising security or operational efficiency.
Questions
How do Alert 360 security systems work?
Our systems combine smart devices with 24/7 professional monitoring. Sensors detect threats and send alerts to both homeowners and our monitoring center, where trained agents respond to emergencies while you control everything through the mobile app.
What financing options are available?
Smart Home Pay financing offers 0% APR over 24-48 months with approved credit through WebBank. Qualification is determined during application, making advanced security systems accessible to qualified customers.
How long does installation take?
Professional installation typically completes in one day after your free in-home security review. Local technicians handle setup of all components including control panels, sensors, cameras, and smart devices.
What areas do you serve?
We provide security solutions nationwide across the United States, serving both residential and commercial customers in urban, suburban, and rural locations from coast to coast.
How does the monitoring service work?
Our Five-Diamond monitoring center operates 24/7 with U.S.-based agents who receive alerts from your system and verify emergencies before contacting authorities, ensuring rapid response while minimizing false alarms.
Are there contracts required?
Our free equipment promotions require a 36-month agreement with approved credit. Monitoring services continue month-to-month after initial commitment, with cancellation possible after contract expiration with 30 days notice.
Reviews (4)
Brittany Drywater
Feb 04, 2021
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Love the new security system! Very easy to work!! Our tech who set it up was super helpful with explaining how things worked! Garner Jackson was also super helpful with getting us signed up for it!!!
Radar Rider
Jan 16, 2021
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I listen to a daily consumer podcast show and on today's podcast I learned of a situation where this man had a security system through a monitoring service company that he went to cancel. Supposedly the monitoring company sent him an email to which he was to follow instructions on how to go about canceling his service but he never got an email. For about 6 months he was being charged for monitoring services that he never needed and when he found out the monitoring company said they can't refund him because he never answered the initial email. They sent another email to which this time he got and
Denise Baciocco
Jan 15, 2021
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I just deleted my old review because I had given 4 stars instead of 5 only because there seemed to not be a way to add a couple of cameras without the requirement of another 3yr contract.
Ive been a satisfied customer for 6yrs and didnt feel I should have to start the 3yrs all over again. Since my post only a day ago, Drake resolved my issue & I will be getting my 2 cameras. One happy camper here in Sonoma, CA ! Many thank yous to DRAKE for resolving my issue. I would recommend this company!!! Efficient, friendly, prompt, clean, helpful & knowledgeable !!!
Ive been a satisfied customer for 6yrs and didnt feel I should have to start the 3yrs all over again. Since my post only a day ago, Drake resolved my issue & I will be getting my 2 cameras. One happy camper here in Sonoma, CA ! Many thank yous to DRAKE for resolving my issue. I would recommend this company!!! Efficient, friendly, prompt, clean, helpful & knowledgeable !!!
Ro Freeman
Jan 01, 2021
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We have never had a security system before. Aaron, account manager assessed our house and recommended what we needed without adding extras that would just be over kill for us. Dillon, our installer was very pleasant, knowledgeable and explained the operation of the system quite well. All in all, we are very pleased with the service and we like that the system is locally monitored.
