Business Details
Expert Window & Door Installation Services
Masterjack Windows has been serving homeowners, contractors, and businesses across the Delmarva Peninsula for over three decades. Specializing in windows, doors, garage doors, and storm shutters, we combine quality craftsmanship with exceptional customer service. Our team takes pride in delivering tailored solutions for residential and commercial projects, from single-family homes to large-scale condominiums. With expertise in energy-efficient products and compliance with evolving local codes, we ensure durability and performance in coastal environments. Acquired in 2007 by James Kyger, Jr., whose construction legacy dates to 1979, we offer a comprehensive exterior envelope approach to building projects. Our commitment to innovation includes adopting advanced technologies for coastal resilience and providing free onsite evaluations for shutter systems.Community involvement remains central to our values, as evidenced by our partnerships with local organizations like Contractors for a Cause and Toys for Tots. Customer testimonials consistently highlight our professionalism, attention to detail, and long-term service guarantees. From initial consultation to final installation, we prioritize precision in measurements, custom fittings, and post-service follow-ups. Our partnerships with leading manufacturers ensure access to premium materials, while our in-house crews maintain rigorous quality control standards. This combination of experience, technical expertise, and community focus establishes Masterjack Windows as a trusted authority in exterior building solutions.
Services
Window Replacement
Entry Doors
Storm Shutters
Garage Door Services
Shutter Installation
Highlights and features
- We offer 30+ years of specialized expertise in coastal environment construction solutions
- Our crews provide precise custom measurements and code-compliant installations
- We maintain active partnerships with leading window and door manufacturers
- Our team conducts free onsite evaluations for existing shutter systems
- We guarantee long-term service support with post-installation follow-up capabilities
What people say
Phenomenal job
Excellent service
Compliments every day
Professional attitude
Quality workmanship
Services
Window Replacement
We specialize in residential and commercial window replacement with energy-efficient vinyl, fiberglass, and aluminum options. Our installations meet local code requirements while improving insulation and noise reduction. Each project includes precise measurements, custom ordering, and professional installation with flashing and custom sill pans for optimal performance in coastal environments.
Storm Shutters
Our storm and security shutter solutions protect properties against severe weather and break-ins. We offer rolling, accordion, and Bahama shutter systems from certified manufacturers. Installation includes electronic operation options and manual backup mechanisms. Regular maintenance services ensure long-term functionality in salt-exposed coastal areas with recommended 20-year replacement cycles based on maintenance history.
Entry Doors
We provide comprehensive entry door solutions for residential and commercial properties including wood, fiberglass, and hollow metal options. Services cover single installations to multi-unit replacements with associated hardware like closers, hinges, and kick plates. Our team works closely with condominium associations and hotels to ensure code-compliant installations that enhance security and aesthetic appeal.
Garage Door Services
Our garage door expertise includes new installations, repairs, and opener servicing for residential properties. We handle complete system replacements and component repairs while maintaining compatibility with existing structures. The team services units dating back to the 1980s, demonstrating our long-term commitment to customer support and product longevity in the Delmarva region.
Shutter Installation
We offer full-service shutter installation for both new construction and replacement projects. Our certified technicians install rolling shutter systems from Nautilus and accordion shutters from HV Bertha. The process includes site evaluation, product selection, and professional mounting with both electronic and manual operation options. Post-installation services include cleaning, lubrication, and lifespan evaluations for existing systems.
Questions
What window types do you install?
We install vinyl, fiberglass, and aluminum windows for residential and commercial properties with energy-efficient options meeting local code requirements.
Do you service existing shutters?
Yes, we provide evaluations, cleaning, lubrication, and repairs for all makes of rolling shutters in the Delmarva region.
What door materials are available?
We offer wood, fiberglass, and hollow metal entry doors with complete hardware solutions for residential and commercial applications.
Do you handle large-scale projects?
Yes, our experience includes multi-unit condominiums, commercial buildings, and high-rise storefront installations across Delmarva.
Are storm shutters worth the investment?
Storm shutters provide critical protection against coastal weather while potentially reducing insurance costs through enhanced property security.
How to request a free estimate?
Contact us via phone at 410-352-5000 or through our website contact form to schedule a consultation and receive a free project estimate.
Reviews (7)
Bill Oliver
Dec 14, 2021
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Master Jack installed a new hurricane shutter at Ocean City condo. Our rep, Jeff Timmons, showed up the same day I called and had a quote to us within a day. He kept us fully in the loop as the shutters were being manufactured and shipped. At installation the team showed up on time, did a great job and cleaned up thoroughly before they left. I would definitely recommend them.
Giuseppe Campagna
Nov 07, 2021
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Beginning of June I stopped at Master Jack shop in Bishopville MD, I talked to Mark, I asked if they will come and give me an estimate to replace 17 Windows in Ocean City they give me Jeff phone # I called him and he told that he was going in vacations in next couple days he will call me back at return from the vacation, two weeks ago I called the office to try to schedule for someone to come and give me the estimate finally they schedule it , Jeff showed up very unprofessional before he take any measurements or talking about Windows he said that will cost me me about $1000 for small window and
Lisa Loberdorf
Apr 20, 2021
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We had Master Jack in to give us a quote for a new storm door (with a rolling screen) and a new sliding patio door (with built in interior blinds). The guy that was here (Jeff) said when he was here that he doesn't recommend interior blinds on sliding doors. When he left, he said we'd have a proposal in 2-3 days. We waited a week, at which point, I called and then got the proposal later that day.
Not only was it the highest of all of our estimates, it was an estimate for a door that we didn't want - it was for just a standard sliding patio door (no interior blinds) - it stated that built-in blinds
Not only was it the highest of all of our estimates, it was an estimate for a door that we didn't want - it was for just a standard sliding patio door (no interior blinds) - it stated that built-in blinds
Peter Poggi
Sep 01, 2020
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Ive turned to MasterJack for two major projects at my condo at the Pyramid building in Ocean City, MD. Several other contractors had either not shown up, never followed through, or completely declined to take on the job due to the complexity and age of the building. At the suggestion of our Building Manager and another owner in the building who had used them, I decided to try MasterJack. The results were outstanding. They show up when they say they will. Mark, their field supervisor explains what they plan to accomplish on each day. Its obvious hes done this before, and you feel confident
Brad K.
Mar 07, 2020
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I would not recommend this company to anyone. I called the company for an estimate to repair all of the windows in my home, due to the age of my windows , the hardware needed to be replaced. The windows did not specify the name of the manufacture, due to the age of the windows, and they stated if you provide me with the name of the manufacture, I can obtain the hardware to fix the windows. That same day, I called with the manufactures name, and he stated he would provide me with an estimate. Three days later, no call from Masterjack, so I followed up, and they stated his estimator would call me
Tamara Ivan
Aug 23, 2019
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I called them in spring, and had to call a few times before they'd even call me back... to replace three windows on a commercial rental property. They were too busy.. I called them after summer, three times, and they couldn't even be bothered to call me back at all.
John
Sep 29, 2018
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Can't say enough good things about this company. We bought a sliding glass door over 3 years ago for our Ocean City beachfront condo. A few weeks ago, we had terrible wind and no one could sleep due to the whistling from between the 2 main portions of the fixture. Figuring we were way past the warranty and out of luck, I called to see if there were any adjustments I could make myself. Talked to someone there about the problem and in 30 MINUTES, MasterJack Techs Mark and Jeff came, assessed the situation, completely removed and re-installed the door! They were here 2 hours at no charge. They said
