Thompson Heating & Cooling

Business Details

23 Years

experience

Emergency

services

Your Trusted HVAC Partner in La Grange, KY

Thompson Heating & Cooling has served La Grange, KY and surrounding areas for over 22 years, delivering trusted residential and commercial HVAC solutions. Our fully licensed technicians specialize in heating, cooling, and indoor air quality systems, ensuring year-round comfort for homes and businesses. As a Ruud Pro Partner and Mitsubishi Diamond Dealer, we offer top-rated equipment known for efficiency and durability. Our team completes 90% of repair calls the same day, prioritizing fast, reliable service. With certified Climate Master geothermal specialists on staff, we provide eco-friendly heating and cooling options.

We support customers with flexible financing, Comfort Club maintenance plans, and access to energy rebates. Backed by 30 years of industry experience, we combine technical expertise with personalized service to meet each client's unique needs. Our commitment to quality is reflected in our customer satisfaction guarantee and membership in the Oldham County Chamber of Commerce. From emergency repairs to system installations, we deliver professional HVAC solutions tailored to Louisville and Jefferson County's climate demands.

Services

Furnace Repair AC Installation Boiler Services Heat Pump Maintenance Geothermal Heating Mini-Split Systems Tankless Water Heaters Air Quality Solutions Commercial HVAC Emergency Service

Details

Year established: 2003

Highlights and features

We handle 90% of repair calls the same day
Our team has over 30 years of industry experience
Certified Climate Master geothermal specialists on staff
Customer satisfaction guaranteed with every job
Flexible financing options available through EGIA

Associations and certifications

Ruud Pro Partner
Mitsubishi Diamond Dealer
Climate Master certified

What people say

Fast emergency service Knowledgeable technicians Same-day repairs Energy savings achieved Professional installations

Website

Update Listing

Services

Furnace Repair

Our certified technicians provide fast, reliable furnace repairs for residential and commercial properties. With 30+ years of experience, we diagnose and fix all furnace types including high-efficiency models. Emergency service available 24/7 with 90% of repairs completed same-day. We service all brands and use factory-authorized parts for lasting solutions.

AC Installation

We install energy-efficient air conditioning systems from Ruud and Mitsubishi, including central AC and ductless mini-split systems. Our NATE-certified technicians ensure proper sizing and installation for optimal performance. Financing options available with rebates on high-efficiency models. All installations include 10-year conditional parts warranties.

Geothermal Heating

Our Climate Master-certified team installs geothermal heating and cooling systems that reduce energy costs by up to 50%. These eco-friendly systems use ground-source technology for consistent temperatures. We handle complete system design, installation, and maintenance with financing options available for residential and commercial properties.

Air Quality Solutions

We improve indoor air quality with Honeywell filtration systems, RGF UV purification, and humidity control solutions. Our technicians install and service whole-home air cleaners that capture 99% of allergens. We offer customized solutions for allergy relief and humidity balance in Kentucky's climate.

Commercial HVAC

We service commercial rooftop units, boilers, and climate control systems for offices, retail spaces, and industrial facilities. Our team handles installations, emergency repairs, and maintenance agreements with 24/7 service availability. We offer energy audits and financing options for commercial HVAC upgrades.

Questions

What HVAC maintenance services do you offer?

We provide twice-yearly tune-ups for AC and heating systems, including coil cleaning, refrigerant checks, and safety inspections. Our Comfort Club members receive priority scheduling and discounts on repairs.

Do you offer emergency HVAC service?

Yes, we provide 24/7 emergency HVAC service with 90% of repair calls completed the same day. Our technicians are available for urgent heating and cooling needs.

What financing options are available?

Through EGIA, we offer flexible HVAC financing with quick approvals. Options include payment plans for system replacements and energy-efficient upgrades with available rebates.

What areas do you service?

We serve La Grange, Louisville, and surrounding areas including Anchorage, Buckner, Crestwood, and Middletown. Our service area covers all of Jefferson and Shelby Counties.

Are you certified for geothermal systems?

Yes, we are certified Climate Master geothermal specialists with expertise in installation, repair, and maintenance of geothermal heating and cooling systems.

What HVAC brands do you work with?

We are Ruud Pro Partners and Mitsubishi Diamond Dealers. We service all major HVAC brands and specialize in high-efficiency systems with 10-year warranties.

Reviews (7)

Write a Review

Travis Ackert

Nov 27, 2021 Report

They pulled a bait and switch on price. On the phone they said it would be $80 to send out a tech to diagnose the problem. This was great and $20 less than their competitors. But they also said the tech would review the options and price for repair before proceeding. That didn't happen and when the tech came up he handed me a $340 bill.

Jennifer Bogard

Jul 03, 2021 Report

We have used Thompsons for years and have always been happy with their service. However, today, technician Chris went above and beyond while servicing our A/C. He did an excellent job maintaining our unit, but he also allowed my 8 year-old son to shadow him. Chris answered my sons questions and listened to his stories with such patience. He did this all after being stung by a wasp almost as soon as he arrived. I cant recommend Thompsons enough and I really appreciate Chris kindness.

Regina Dunaway

Feb 07, 2021 Report

My furnace system stop heating and with the age of almost 21 years. It was wiser to replace than repair. As for my air conditioner it was already going on 6 years. So with the different options that was provided by Thompson I decided I would come out better in the long run with the quality , warranty , and maintenance they provided of having the comfort of heating and air needed with better efficiency . I did compare pricing with another company for the same work . It was pretty much the same . With that Thompson was eager to please and to keep my business did offer me a little bit better toward

Mobile Advantage Llc

Feb 04, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thompson Heating and Cooling were very responsive and sent Reed out just in time. He explained everything and was very informative. I would Highly recommend Thompson Heating and Cooling.
Service:HVAC maintenance

David Schuppert

Dec 25, 2020 Report

Bottom line - They did a great job. They were nice to work with. They did what they said they were going to do when they said they were going to do it. Almost no problems at all but on the one or two very minor issues I requested they tweak they did without hesitation or complaint. They took out one old system and installed two new systems. I got four quotes and their price was a little better than the others. They did this job when it was very hot and worked in my attic. It was a tough job given the time of year especially. Nice people, skilled people. You should definitely give them a chance

Jonathan Creasy

Sep 23, 2020 Report

The crew that did my installation showed up about on time and worked hard all day. They were respectful around my family and really knew the product and what they were doing. Our new system is fantastic and we are very happy. They have a great staff in the office and getting the job scoped and scheduled was a pleasant experience. I would highly recommend this team for any service they offer.

Duane Finney

Jul 06, 2020 Report

I have been a customer for over 11 years. I have found them to respond very quickly and provide quality service. Comfort Club is definitely worth the money. They were able to keep a 30yr old heat pump system operating for many years beyond its normal life span for reasonable repair costs. I recently had to replace the HVAC system. They gave a great price and good financing resources.