Business Details
21 Years
experience
Emergency
services
Expert HVAC Installation & Repair in Green Valley, AZ
Trusted Heating & Cooling has been a family-owned and operated HVAC business since 2005, rooted in a 55-year legacy of excellence established by the Poole family. Our commitment to integrity, customer satisfaction, and technical expertise drives every service we provide. We specialize in precision HVAC installation, including comprehensive energy audits to ensure optimal system sizing, a practice mandated by code but often overlooked in our industry. Our team of certified technicians brings decades of combined experience, with lead installers requiring a minimum of 10 years in the field before joining our team.We hold an A+ rating with the Better Business Bureau and have earned the Angies List Super Service Award for our dedication to quality. Every project is backed by industry-leading written guarantees, and our clients benefit from direct access to ownership for personalized service. With over 800 completed projects and a 100% satisfaction record, we continue to uphold the Poole family tradition of excellence in Green Valley and surrounding areas.
Services
AC Installation
Heating Repair
HVAC Maintenance
Air Purification
Humidifier Installation
Tankless Water Heaters
Emergency Services
Energy Audits
Ductwork Repair
Mini-Split Systems
Details
- Year established: 2005
Highlights and features
- We Have Completed Over 800 Projects With 100% Satisfaction
- Lead Installers Require Minimum 10 Years Experience
- Family-Owned With 55 Years Of HVAC Tradition
- Comprehensive Home Energy Audit For Proper System Sizing
- Direct Owner Access For Customer Satisfaction
Associations and certifications
- Better Business Bureau (BBB)
What people say
Outstanding customer service
Professional and courteous technicians
Honest recommendations
Detailed system explanations
Exceeded expectations
Services
AC Installation
Our AC installation process begins with a comprehensive energy audit to determine precise system requirements. We ensure proper duct design, airflow optimization, and static pressure management for maximum efficiency. Our certified technicians with minimum 10 years' experience guarantee clean, professional installations that meet exact code requirements while preserving home aesthetics.
Emergency HVAC Repair
We provide round-the-clock emergency HVAC services to address urgent heating and cooling failures. Our rapid response team arrives equipped with advanced diagnostic tools and replacement parts to minimize downtime. Clients receive priority scheduling and transparent communication throughout the repair process.
Air Purification
We install premium air purification systems from trusted brands like Lennox and RGF. These solutions eliminate contaminants, allergens, and pathogens while maintaining optimal humidity levels. Our technicians recommend customized purification packages based on home size, occupancy needs, and existing HVAC infrastructure.
Energy Audits
Our energy audits use Manual J calculations to assess insulation values, window efficiency, and ductwork performance. This data-driven approach identifies energy waste and determines ideal system sizing. Clients receive detailed reports with actionable recommendations to improve comfort and reduce utility costs.
Maintenance Plans
Our maintenance programs include bi-annual system inspections, component lubrication, and performance optimization. Regular servicing extends equipment lifespan, maintains manufacturer warranties, and prevents unexpected breakdowns. Members receive priority scheduling and exclusive discounts on repair services.
People
Ben Poole
President & Founder
Third-generation HVAC expert with 20+ years in the industry. Founded Trusted Heating & Cooling after identifying corporate service gaps. Holds multiple technical certifications and oversees all operational aspects while maintaining direct client communication.
Dean Poole
Installation Manager
Master installer with 35+ years of HVAC experience. Specializes in complex system design and custom fabrication. Trained directly under industry pioneers and ensures all installations meet exacting quality standards while maintaining clean work environments.
Claudio Federico
Master Installer
Certified HVAC technician with expertise in residential and commercial system installations. Known for meticulous attention to detail and commitment to client education. Maintains advanced knowledge of current efficiency standards and equipment innovations.
Bill Poole
Master Fabricator
Industry veteran with 55+ years of sheet metal and HVAC experience. Original founder of Poole Enterprises. Provides technical oversight and custom fabrication expertise. Instrumental in developing current team training protocols and quality benchmarks.
Mike Coykendall
Comfort Advisor
Certified HVAC consultant specializing in system optimization and energy efficiency. Conducts detailed home assessments to recommend tailored solutions. Focuses on long-term client relationships through transparent communication and technical expertise.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with rapid response times for urgent heating and cooling needs.
What areas do you serve?
We serve Green Valley, Sahuarita, Benson, Catalina, Vail, Rincon, and surrounding Arizona communities for all HVAC needs.
Are financing options available?
Currently we don't offer financing, but we provide transparent pricing and accept major credit cards for your convenience.
What HVAC brands do you install?
We install leading brands including Lennox, Daikin, American Standard, Rheem, and RUUD for complete system solutions.
How can I schedule a service?
Call us at (520) 789-6686 or use our online contact form to schedule appointments or request emergency service immediately.
Do you provide energy audits?
Yes, we include comprehensive energy audits with every installation estimate to ensure optimal system sizing and efficiency.
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