Business Details
23 Years
experience
Emergency
services
Expert HVAC Services in Cleveland, GA
ZAP Cooling and Heating has been a trusted name in Northeast Georgia's HVAC industry since 2003, delivering top-rated heating, ventilation, and air conditioning services with a commitment to honesty, reliability, and community values. Founded by Zack Presnell, our family-owned business combines small-town ethics with cutting-edge solutions, serving residential and commercial clients across nine counties. Our certified technicians specialize in emergency repairs, system installations, and preventive maintenance, ensuring year-round comfort for every client. Recognized as Best of White County for four consecutive years and Bryant Dealer of the Year thrice, we prioritize transparent pricing, 24/7 availability, and personalized service.With decades of combined experience, our team treats every home as if it were our own, offering flexible financing options and energy-efficient solutions tailored to Georgia's climate. Our dedication to quality is reflected in our 2-year labor and parts warranties, extended maintenance plans, and a customer-centric approach that values education and informed decision-making. From AC replacements to furnace tune-ups, we deliver premium service backed by industry-leading expertise and a deep understanding of local HVAC needs.
Services
AC Repair
Furnace Service
Heat Pump Installation
HVAC Maintenance
Emergency Repairs
System Replacement
Duct Cleaning
Mini-Split Installation
Thermostat Upgrades
Indoor Air Quality
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency HVAC service with same-day response
- Our certified technicians provide honest assessments without upselling
- We combine 20+ years of local experience with modern HVAC technology
- We guarantee transparent pricing with no hidden fees
- We offer flexible financing options for system replacements
What people say
Top-rated service
Reliable technicians
Transparent pricing
Prompt emergency response
Energy-efficient solutions
Services
HVAC Maintenance Club
Our MVP Maintenance Plan ensures optimal HVAC performance through bi-annual inspections, filter replacements, and system tune-ups. This proactive approach prevents breakdowns, improves energy efficiency by up to 30%, and extends equipment lifespan while maintaining manufacturer warranties. Members receive priority emergency service and exclusive discounts on repairs.
Emergency AC Repair
Available round-the-clock for urgent cooling system failures, our rapid response team addresses refrigerant leaks, compressor issues, and electrical malfunctions. We guarantee same-day service for critical breakdowns, with repairs completed using OEM parts to restore comfort during Georgia's extreme summer heat.
Heat Pump Installation
We specialize in energy-efficient heat pump systems that provide both heating and cooling. Our experts perform Manual J load calculations to ensure proper sizing, recommend high-SEER models for reduced energy costs, and handle complete installations with minimal disruption to your property.
Furnace Services
From annual tune-ups to complete replacements, we service all furnace types including gas, electric, and oil systems. Our technicians optimize AFUE efficiency ratings through precision calibration, while our replacement program offers 90%+ efficiency models with smart thermostat integration.
Indoor Air Quality
We improve respiratory health through advanced air filtration systems, UV light purifiers, and humidity control solutions. Our IAQ assessments identify contaminants like pollen and mold spores, followed by customized installations that enhance comfort while reducing allergens in residential environments.
People
Zack Presnell
Founder
Zack Presnell established ZAP Cooling and Heating in 2003 with a vision to deliver honest HVAC service rooted in community values. With over two decades of industry experience, he oversees operations while maintaining active involvement in customer relations and technical training programs.
Questions
Should I repair or replace my HVAC system?
Consider replacement if your system exceeds 12 years, requires frequent repairs, or operates inefficiently. Our technicians provide honest assessments to determine cost-effective solutions.
Are HVAC maintenance plans worth it?
Yes, preventive maintenance extends system life, improves efficiency by 10-30%, and prevents costly breakdowns through regular professional inspections and tune-ups.
Do you service all HVAC brands?
We repair and maintain all major brands including Carrier, Trane, Goodman, Lennox, Rheem, and York with factory-trained technicians.
What financing options are available?
We offer flexible financing through Optimus with low monthly payments, quick approval, and transparent terms for major HVAC replacements.
How often should I service my HVAC system?
Bi-annual maintenance (spring and fall) is recommended to optimize performance and prevent issues in Georgia's extreme climate conditions.
Reviews (4)
Paul Fisher
Nov 02, 2021
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Positive:Professionalism,Punctuality,Responsiveness,Value
Just had Jessie come out and configure my digital thermostat, luckily my wiring was good. booked appointment previous afternoon and arrived following day at 9am on the dot. Not 859 or 901. seems very knowledgeable. i now have heat and some notes in the booklet.
Service:Install thermostat
Just had Jessie come out and configure my digital thermostat, luckily my wiring was good. booked appointment previous afternoon and arrived following day at 9am on the dot. Not 859 or 901. seems very knowledgeable. i now have heat and some notes in the booklet.
Service:Install thermostat
Frank Livermore
Aug 26, 2021
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Critical:Quality,Value
Get ready to get raked over the coals..Huge mark up on parts,add parts u dont need .mis diagnoised problem.
Services:Repair thermostat,Repair AC
Get ready to get raked over the coals..Huge mark up on parts,add parts u dont need .mis diagnoised problem.
Services:Repair thermostat,Repair AC
Stefaney Unck
Aug 16, 2021
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I can't say enough good things about this company! Robbie was fantastic! Great customer service which is very hard to find these days. Just an all around GREAT experience. Will definitely refer to other folks, and use them again if needed. Excellent pricing, showed up early which is even better than on time, communicated everything clearly, and I was never made to feel that my phone call was bothering them or interrupting them. Thank you Robbie and the folks at ZAP! Y'all are AWESOME!
Aiden Dake
Aug 04, 2021
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WE ARE REQUESTING INSURANCE INFORMATION!! LONG REVIEW WORTH THE READ
Double check the work or watch them the entire time literally. Dont just be home. Take pictures for before and after if you are not watching them actively. Highly suggested. I dont know where or how to start with this. Maybe by stating that they should treat each customer's house as if it was their own mothers house. My mom is 61, however we both insist on doing home projects instead of hiring people when we can to avoid getting ripped off. One of those tasks was to fix all of the fallen insulation underneath her 20+ year
Double check the work or watch them the entire time literally. Dont just be home. Take pictures for before and after if you are not watching them actively. Highly suggested. I dont know where or how to start with this. Maybe by stating that they should treat each customer's house as if it was their own mothers house. My mom is 61, however we both insist on doing home projects instead of hiring people when we can to avoid getting ripped off. One of those tasks was to fix all of the fallen insulation underneath her 20+ year
