Business Details
50+ Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Madison, WI
Since 1975, Mr Steam has been a trusted provider of professional carpet, rug, and upholstery cleaning services in Madison and Dane County, Wisconsin. Founded by Dennis and Karen, our veteran-owned, family-run business brings over 40 years of hands-on experience to every project. We pride ourselves on using industry-leading cleaning methods and products to deliver exceptional results, backed by a Best Results Guarantee. Our team of skilled technicians is committed to providing prompt, courteous service, with a focus on transparency, affordability, and customer satisfaction. We serve over 1,200 residential and commercial clients annually, including homes, offices, restaurants, and clinics.Our two-stage steam cleaning process ensures deep, lasting cleanliness while preserving the integrity of carpets and fabrics. With a proven track record of resolving even the most challenging stains and odors, we have earned a reputation as the local leader in professional cleaning. Our 5-star reviews and long-standing client relationships reflect our dedication to quality and reliability. We operate as a locally owned LLC, prioritizing personalized service over franchise models, and remain committed to evolving with industry advancements while maintaining our core values.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Pet Odor Removal
Stain Treatment
Commercial Cleaning
Furniture Steam Cleaning
Area Rug Restoration
Odor Elimination
Emergency Cleaning
Details
- Year established: 1975
Highlights and features
- We offer over 40 years of experience in professional carpet and upholstery cleaning.
- Our patented two-stage cleaning method ensures deeper, longer-lasting results.
- We guarantee satisfaction with a 100% refund promise if results fall short.
- Veteran-owned and locally operated since 1975, prioritizing community trust.
- 24/7 emergency service available for urgent stain and odor removal needs.
What people say
Amazing service
Fantastic job
Spotless results
Prompt appointments
Pet odor eliminated
Services
Residential Carpet Cleaning
Our two-stage steam cleaning method removes deep-seated dirt and stains from residential carpets. Using high-powered extraction and eco-friendly solutions, we restore carpets to like-new condition while preserving fibers. Ideal for homeowners seeking healthier indoor air quality and extended carpet lifespan.
Commercial Carpet Cleaning
Tailored for businesses, our commercial cleaning uses industrial-grade equipment to minimize downtime. We accommodate after-hours appointments and handle high-traffic areas in offices, restaurants, and clinics. Clients receive detailed service reports and spot-treatment guarantees.
Upholstery Cleaning
We clean sofas, chairs, and mattresses using gentle yet effective techniques that remove allergens and stains without damaging fabrics. Our process extends furniture life and includes protective treatments against future spills and wear.
Pet Odor Removal
Specialized enzymatic cleaners target urine and odor residues in carpets and padding. We address both surface stains and subfloor contamination, using non-toxic solutions safe for pets and children. Most cases require a single treatment session.
Rug Cleaning
Hand-washing and steam extraction restore vibrancy to area and oriental rugs. We pre-test dyes for colorfastness and use pH-balanced shampoos. Includes free pickup/drop-off for large rugs and guaranteed stain removal before drying.
People
Dennis
Owner/Operator
A US Navy veteran with over 40 years in the cleaning industry, Dennis founded Mr Steam in 1975. He oversees daily operations and technician training, ensuring consistent quality across all services.
Karen
Customer Service Director
Karen manages scheduling and client relations, bringing 40+ years of experience in small business operations. She ensures transparent communication and prompt resolution of customer inquiries.
Questions
Do you offer 24/7 emergency cleaning services?
We provide emergency service during our operating hours (8AM-8PM) seven days a week for urgent stain or odor issues.
What areas do you service?
We serve Madison, Dane County, and surrounding Wisconsin communities including Sun Prairie, Stoughton, and Verona.
Do you guarantee stain removal?
Our Best Results Guarantee covers complete satisfaction or a full refund, though some permanent stains may require professional assessment.
Are your cleaning products pet-safe?
We use non-toxic, eco-friendly solutions that are safe for pets and children when applied as directed.
How often should carpets be professionally cleaned?
Industry standards recommend every 6-12 months, though pet owners or high-traffic areas may require more frequent service.
Do you offer commercial cleaning contracts?
Yes, we provide customized maintenance plans for offices, restaurants, and retail spaces with flexible scheduling options.
Reviews (5)
Laura Pleasants
Dec 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Super experience, start to finish. I paid maybe 10-15% more than the big brand or ChemDry (yuck) but it was SO worth it. It took me 20 years, but Ive finally found The One company Ill use for good! Very happy!
Services:Pet stain and odour removal,Upholstery cleaning,Carpet cleaning,Area rug cleaning
Super experience, start to finish. I paid maybe 10-15% more than the big brand or ChemDry (yuck) but it was SO worth it. It took me 20 years, but Ive finally found The One company Ill use for good! Very happy!
Services:Pet stain and odour removal,Upholstery cleaning,Carpet cleaning,Area rug cleaning
Brittney Baltus
Oct 28, 2021
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I tried a competitor once (9 years ago) and have been a customer of Mr. Steam ever since! Dennis always does a beautiful job and I love that this is a local business.
Service:Carpet cleaning
Service:Carpet cleaning
Frank Mazzucco
Aug 07, 2021
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Highly recommended Dennis is a very nice guy and did a great job cleaning up the dirt stain on my area rug.
Marian Matthews
Apr 16, 2021
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Our chairs look great. Dennis worked quickly and efficiently. I called for an appointment yesterday and he was here this morning at 7:30 am! Definitely recommend the service.
Service:Upholstery cleaning
Service:Upholstery cleaning
Breanna Rhinesmith
Mar 29, 2021
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Dennis was prompt with his arrival, a pleasant man who wasted no time getting straight to the process. My rugs look so much cleaner it's almost unbelievable! I have 4 dogs and a cat, so to say my rugs have been well loved, is an understatement. I definitely recommend Mr. Steam LLC if you have carpeting or rugs that need some TLC. Fantastic and speedy job!
