Business Details
15 Years
experience
Emergency
services
Your Trusted Austin Plumbing Experts
Brad B Plumbing Services has been delivering trusted residential plumbing solutions in Austin, TX since 2011. Founded on the principle of doing work with purpose and integrity, our family-owned business combines over 25 years of hands-on experience with personalized service. We specialize in comprehensive plumbing services including drain cleaning, sewer line repairs, water heater maintenance, and leak detection, using advanced techniques like hydro-jetting and camera inspections. Our licensed and bonded team prioritizes transparent pricing, durable materials, and safety compliance while maintaining direct communication with clients throughout every project.With Brad personally handling field operations and his wife managing office coordination, we eliminate subcontractor handoffs to ensure consistent quality and accountability. Our commitment to treating every home as our own has earned recognition through 4.55/5 stars from 263+ satisfied customers, including emergency service capabilities and a focus on resolving complex plumbing challenges efficiently.
Services
Drain Cleaning
Sewer Line Repair
Water Heater Services
Leak Detection
Garbage Disposal Repair
Toilet Installation
Water Filtration Systems
High Water Pressure Diagnostics
Details
- Year established: 2011
Highlights and features
- Family-owned operation with direct communication from owners
- Licensed and bonded plumbing professionals with 25+ years experience
- Transparent pricing with no hidden fees or surprise charges
- Advanced diagnostic tools for accurate leak detection and diagnostics
- Emergency service availability for urgent plumbing situations
Associations and certifications
- Texas State Board of Plumbing Examiners
What people say
Prompt emergency response
Professional technicians
Fair pricing
Effective solutions
Clear communication
Services
Drain Cleaning Services
Our drain cleaning services restore proper flow by removing tough clogs through hydro-jetting and manual snaking techniques. We handle kitchen, bathroom, and mainline blockages while preventing future issues through camera inspections. Professional technicians use industry-standard equipment to clear drains efficiently while maintaining pipe integrity.
Sewer Line Services
We address sewer line issues through comprehensive inspections and modern repair methods. Our services include root intrusion removal, pipe relining, and full replacements using durable materials. Advanced diagnostics identify hidden leaks while pressure testing ensures system integrity. Emergency sewer backups receive priority attention to minimize property damage.
Water Heater Services
Professional water heater maintenance and replacement services ensure reliable hot water supply. We diagnose thermostat issues, replace heating elements, and perform sediment flushing to extend system lifespan. New installations include energy-efficient models with proper venting and safety valve configurations for residential applications.
Leak Detection & Repair
Our leak detection services use moisture meters and acoustic testing to locate hidden water leaks in walls, floors, and underground pipes. We repair slab leaks and fixture-related issues while providing pressure regulation to prevent future damage. Thermal imaging helps identify water intrusion points without destructive wall probing.
Garbage Disposal Services
We install, repair, and maintain garbage disposal units with proper plumbing connections. Services include jam clearing, motor replacement, and leak prevention for kitchen drainage systems. Routine maintenance extends disposal lifespan while ensuring safe operation through proper electrical and plumbing code compliance.
People
Brad B Burson IV
Master Plumber
Licensed Master Plumber with 25+ years of residential and commercial experience. Specializes in complex diagnostics and code-compliant installations. Directly handles field operations while maintaining customer communication.
Questions
What plumbing services do you offer?
We provide full-service residential plumbing including drain cleaning, sewer line repairs, water heater maintenance, leak detection, garbage disposal services, and water filtration systems.
Do you offer emergency plumbing services?
Yes, we provide emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete drain blockages requiring immediate attention.
How are your pricing and estimates structured?
We offer transparent pricing with no hidden fees. Estimates include labor and parts costs, with detailed explanations of all charges before starting work.
What service areas do you cover?
We serve Austin, Round Rock, South Austin, Oak Hill, Sunset Valley, and surrounding Texas communities within our designated service radius.
Why choose your family-owned plumbing service?
Our family-owned business provides direct communication with owners, licensed professionals, and personalized service without subcontractor handoffs for consistent quality.
Reviews (5)
Manda Michelle
Dec 12, 2021
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Refuses to let you buy your own parts even if they are the exact ones he would use. Which to me sounds like a scam. Getting over on people must be how he makes a living
Wendy B.
Nov 01, 2021
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Brad was able to get out quickly to replace our water reucing valve. He used a high quality replacement at a competative price. Great to work with!
Mike M.
Oct 19, 2021
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Just wanted a quote for a simple repair. Was even able to provide a similar part number. Brad was straight up rude, which even he acknowledged by apologizing. More power to him if he's able to stay busy with his demeanor. But if you have 25+ years of experience, you should be able to estimate something off the top of your head, especially if it's something small between $300-$600. That all being said, I read his reviews and would probably still work him in the future.
Gavin B.
Oct 13, 2021
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Our toilet smelled so we looked around on Yelp and Brad appeared to be the best. He ended up fixing the smell issue, but the following day to now the toilet itself now isn't functional. We called him the following day to tell him and he said it worked via his tests and he doesn't warranty it nor does he need to come back. We're currently looking for a new plumber to come fix the toilet that we just paid 1k+ to get fixed.
Mark Coffey
Aug 29, 2021
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Positive:Professionalism,Responsiveness,Value
One-day response on non-emergency, arrived on time, finished up in 30 minutes, reasonable price. Very satisfied.
Service:Repair toilet
One-day response on non-emergency, arrived on time, finished up in 30 minutes, reasonable price. Very satisfied.
Service:Repair toilet
