Business Details
50+ Years
experience
Trusted Building Supplies in Saginaw, MI
Founded in 1925, our company has evolved from a local coal distributor to a leading provider of plumbing, heating, and air conditioning products across Michigan. Our Saginaw showroom offers innovative kitchen and bath solutions, supported by knowledgeable consultants who guide homeowners and professionals through every project. With three strategically located branches and over 100,000 square feet of warehouse space, we ensure rapid delivery of more than 15,000 stocked items.Our commitment to quality is reflected in partnerships with trusted manufacturers, while our family-owned heritage drives a culture of personalized service. We prioritize technical expertise, offering troubleshooting support and tailored recommendations to meet diverse residential and commercial needs. Our history of innovation, combined with a focus on customer-centric solutions, positions us as a reliable partner for both trade professionals and DIY enthusiasts.
Services
Plumbing Products
HVAC Supplies
Kitchen & Bath Showroom
Product Delivery
Design Consultations
Details
- Year established: 1925
Highlights and features
- We offer 98 years of specialized expertise in plumbing and HVAC distribution.
- Our 100,000 sq ft warehouses stock over 15,000 SKUs for immediate delivery.
- Showroom consultants provide personalized guidance for complex design decisions.
- Three Michigan locations ensure rapid service across residential and commercial sectors.
- Family-owned heritage prioritizes long-term customer relationships over transactional sales.
What people say
Knowledgeable staff
Great selection
Amazing showroom
Reliable delivery
Personalized service
Services
Plumbing Products
We supply commercial and residential plumbing components including faucets, fixtures, and piping systems. Our inventory covers basic replacements to advanced smart home technologies. Technical staff assist with product selection for both functional requirements and design aesthetics.
HVAC Supplies
Our HVAC inventory includes heating, ventilation, and air conditioning components for new installations or system upgrades. We stock both standard and energy-efficient models with expert guidance for system compatibility and performance optimization.
Kitchen & Bath Showroom
The Saginaw showroom displays latest kitchen and bath innovations with working product demonstrations. Consultants assist with space planning, material selection, and coordinating design elements for both residential and commercial projects.
Product Delivery
We offer same-day delivery from three Michigan locations with 100,000 sq ft combined warehouse space. Our logistics team ensures accurate order fulfillment and timely delivery of both standard and special-order items.
Design Consultations
Professional consultants provide personalized guidance for kitchen and bath renovations. Services include space optimization, product matching to budget requirements, and coordination with contractors for seamless project execution.
People
Gwen Siler
Saginaw Showroom Manager
With 28 years in customer service, Gwen specializes in transforming home remodeling challenges into enjoyable experiences through personalized showroom guidance and post-sale follow-up.
Beth Carr
Saginaw Showroom Consultant
Beth leverages extensive customer service experience to help clients navigate remodeling choices, focusing on creating comfortable decision-making environments and long-term customer satisfaction.
Amber Rychel
Saginaw Showroom Consultant
With 25+ years in retail, Amber specializes in decorative plumbing products, translating retail expertise into personalized kitchen and bath design solutions while staying current with industry trends.
Questions
Do you sell directly to homeowners?
Yes, while we recommend working with professionals, we provide direct support for DIY homeowners selecting plumbing and kitchen products.
Do you offer design services?
Our consultants assist with color, finish, and space planning. For 3D design, we recommend partnering with licensed design professionals.
What areas do you serve?
We serve all Michigan regions from three locations: Saginaw, Alpena, and Warren area facilities covering northern and southern Michigan.
Can I special order items?
Yes, if we don't stock an item, we can special order from our manufacturer partners with delivery timelines confirmed upfront.
Do you have parts inventory?
We maintain extensive parts inventory for plumbing and HVAC systems. Contact us directly to verify availability for specific repair needs.
Reviews (3)
Shane P.
Dec 21, 2021
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RA Townsend has been the leading plumbing and heating company in the greater northeastern part of Michigan's lower peninsula since I was a kid. With warehouses and branches all across the state, their reliable and quality materials are unparalleled only to their top notch customer support and commitment to care. Have had nothing but quality experiences with everyone on the staff from drivers, to salesmen, to office workers, to the company owners themselves. This is good for individuals and companies/large businesses and complex plumbing and heating needs alike. Get your furnaces, faucets
John Sorg
Nov 15, 2020
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We bought a tub, shower and accessories. We had a very good experience overall. A Delta tub faucet was defective on arrival, while Delta was of no help, the RA Townsend Co. came through with the right fix. Special thanks to Beth for all her help in resolving the matter.
Pat Marsh
Jan 23, 2020
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We ordered a shower insert. The service was outstanding. The prices were very reasonable. Everything turned out perfect and easy.
