Business Details
Professional Carpet & Upholstery Cleaning in Atlanta, MI
Nature Soft Services has been dedicated to delivering professional cleaning solutions for over 30 years, serving clients across Atlanta, Hillman, Lewiston, Michigan, and surrounding areas. Our expertise spans carpet cleaning, upholstery restoration, tile and grout care, window maintenance, odor removal, and deck/patio revitalization, all performed with meticulous attention to detail. Utilizing state-of-the-art equipment and non-toxic, eco-friendly products, we prioritize both environmental responsibility and the health of our clients and team. Our owner-operated business ensures direct oversight of every job, with Andy personally handling all projects and Rochelle assisting as needed. With certifications from the Institute of Inspection Cleaning and Restoration and Guardsman, we combine technical knowledge with hands-on experience to provide thorough, lasting results.Customer satisfaction is guaranteedif results fall short of expectations, we will re-clean or issue a refund. Our process emphasizes transparency, with pre-cleaning evaluations and clear communication throughout every project. By investing in ongoing training and advanced cleaning methodologies, we deliver value-driven services that extend the life of clients assets while maintaining competitive pricing. Our commitment to service excellence has fostered long-term relationships, with repeat customers and referrals forming the foundation of our reputation. This dedication to quality and client-centric approach positions us as a trusted partner for residential and commercial cleaning needs.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Window Cleaning
Odor Removal
Deck/Patio Cleaning
Commercial Cleaning
Highlights and features
- We bring 30+ years of hands-on cleaning experience to every project
- Our certified technicians use eco-friendly products and advanced equipment
- Owner oversight ensures consistent quality and accountability
- We guarantee satisfaction with re-cleaning or refund options
- Our process includes free on-site evaluations and targeted solutions
Associations and certifications
- Institute of Inspection Cleaning and Restoration
- Guardsman
Services
Carpet Cleaning
Our deep-cleaning process removes embedded soils using commercial vacuums, eco-friendly preconditioners, and rotary extraction systems. We restore carpet fibers and provide grooming for faster drying. Over 30 years of experience allow us to handle high-traffic areas and delicate materials, often preventing premature replacement. Clients benefit from free on-site evaluations and guaranteed results.
Upholstery Cleaning
Certified technicians clean natural and synthetic fabrics using specialized tools and pH-balanced solutions. Our pre-treatment inspection identifies potential risks while maintaining fabric integrity. Regular maintenance extends furniture lifespan and preserves warranties. We serve residential clients and partner with furniture protection companies to meet industry standards for thorough, safe cleaning.
Tile & Grout Cleaning
High-performance equipment and grout-specific cleaners remove stubborn stains without damaging surfaces. We apply penetrating sealers post-cleaning to prevent future staining. The process restores original tile appearance while improving slip resistance. Commercial-grade tools handle large-scale projects efficiently, making this service ideal for both residential and business environments.
Odor Removal
Our subsurface extraction system targets odor sources in carpets and padding, including pet urine. Enzyme treatments break down residual contaminants while eliminating chemical residues. This two-step process permanently removes odors rather than masking them. We use non-toxic agents safe for homes with children and pets, ensuring comprehensive air quality improvement.
Window Cleaning
Commercial-grade solutions and hydro-harmonic screen systems deliver streak-free clarity for residential and business properties. We use shoe covers or remove footwear to maintain interior cleanliness during service. Specialized techniques clean hard-to-reach areas, including high windows and screens, leaving no residue while preserving window treatments and surrounding surfaces.
People
Andy
Owner/Operator
Andy has worked in the cleaning industry since high school, expanding services to include carpet and upholstery cleaning in 1997. He holds certifications from the Institute of Inspection Cleaning and Restoration and Guardsman. With over 30 years of hands-on experience and hundreds of training hours, he personally oversees every project.
Rochelle
Co-Owner
Rochelle manages customer communications and assists with operations. While she occasionally joins jobs, her primary role focuses on ensuring smooth scheduling and client coordination. As a co-owner, she shares responsibility for maintaining the company's high service standards and customer satisfaction guarantees.
Questions
Do you offer free estimates for cleaning services?
Yes, we provide free on-site evaluations to assess your specific cleaning needs and provide accurate pricing.
Are your cleaning products safe for children and pets?
We exclusively use non-toxic, eco-friendly cleaners that pose no health risks to families or animals.
What areas do you service?
We serve Montmorency County and surrounding areas including Otsego, Oscoda, Alcona, Alpena, and Presque Isle Counties.
How long does carpet cleaning take?
Drying time varies by material, but our advanced extraction system typically leaves carpets dry within 4-6 hours.
Do you guarantee your work?
Yes—if you're unsatisfied with any service, we'll re-clean the area or refund your money for that section.
Can you clean commercial spaces?
We specialize in both residential and commercial cleaning, including regular maintenance programs for businesses.
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Reviews (2)
John Dubois
Sep 20, 2018
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Professional as they come! timely hard working, excellent results,perfect windows,highly recommended!
Lesle Cole
Jan 02, 2017
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Timely arrival, beautifully clean windows and fluffy soft clean carpets! yay! Definitely scheduling for spring and fall cleaning services.
