Business Details
Expert HVAC Services in Hampton, VA
Platinum Heating & Air 500 has dedicated over eight decades to delivering exceptional HVAC services to Peninsula homeowners. Our team specializes in repairing all major brands, including Amana, Goodman, Carrier, Trane, and York, with a guarantee that every repair will be completed correctly or free of charge. We prioritize regular maintenance to ensure systems operate efficiently, extend their lifespan, and reduce long-term costs. Our experienced technicians conduct thorough diagnostics, communicate transparently about issues, and implement solutions promptly to ensure 100% customer satisfaction.We emphasize quality air systems through customized evaluations, ductwork inspections, and tailored installations of air purification, humidification, and temperature control solutions. Our commitment to professionalism is reflected in our uniformed technicians, use of floor savers, and upfront pricing. We stand by our services with a money-back guarantee, ensuring clients receive expert, reliable care for their home comfort needs.
Services
HVAC Repairs
System Maintenance
Air Purification
Humidification
Dehumidification
Highlights and features
- We guarantee repairs will be done right or free of charge.
- Our technicians provide transparent pricing and upfront communication.
- We offer a money-back guarantee on all services.
- We service all major HVAC brands with expert precision.
- We prioritize customized solutions for air quality and system efficiency.
Services
HVAC Repairs
We repair all major HVAC brands with expert precision, ensuring systems operate efficiently. Our technicians diagnose issues, communicate solutions, and guarantee repairs will be completed correctly or free of charge.
System Maintenance
Regular maintenance extends system lifespan and reduces costs. Our services include ductwork inspections, cleaning, and performance checks to maintain optimal efficiency and prevent premature failures.
Air Purification
Our whole-home air purification systems eliminate contaminants, ensuring clean, healthy indoor air. Solutions include UV purifiers and advanced filtration to address mold, allergens, and pollutants.
Humidification
We install humidification systems to maintain ideal humidity levels, preventing dry air in winter and improving comfort. Custom solutions protect homes from damage caused by extreme moisture fluctuations.
Dehumidification
Our dehumidification services address excess humidity in summer, reducing mold risk and enhancing comfort. Systems are tailored to crawl spaces and living areas for comprehensive moisture control.
Questions
What HVAC services does Platinum Heating and Air 500 offer?
We provide repairs, maintenance, air purification, humidification, and dehumidification services for residential HVAC systems.
Do you service all HVAC brands?
Yes, we repair and maintain all major brands, including Amana, Goodman, Carrier, Trane, and York.
What areas do you serve?
We primarily serve Hampton, VA, and surrounding Peninsula areas.
Is there a guarantee on repairs?
Yes, we guarantee all repairs will be done right or free of charge.
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Reviews (4)
Vernita D.
Oct 19, 2021
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Platinum Heating and Air are excellent! Peyton and Zac (I hope I spelled it correctly) were absolutely amazing! The removal and replacement installation of the AC and furnace was absolutely flawless. The technicians were so respectful of my mother recovering from a hospital stay, they worked quickly and as quietly as possible hardly knew they working as diligently as they were, very professional. The clean up was impressive also, not one ounce of trash or waste was left behind. Excellent job I highly recommend this company...the AC and furnace work beautifully. Thank you so much.
Robert Tench
Sep 15, 2021
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Our A/C went out on a late Friday August afternoon. My wife made an SOS call to Platinum (excellent customer service by the person who took our call) and the next day Peyton showed up - he had us up and running in no time. Unfortunately, it was time to replace our 12 year old unit. Peyton set us up with a Tuesday install - which I could not believe after hearing horror stories from friends and co-workers about their long waits to get new A/C. The crew, Zach and Cary, arrived promptly at 9:00 am and finished up by 2:00 pm - just like Peyton promised! They were fantastic. Professional, personable
Bernadette Reid
Aug 30, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great company to work with! I have had the pleasure to work with Kerri many times and what a great technician - very polite, professional and compassionate about customer needs.
Service:AC repair
Great company to work with! I have had the pleasure to work with Kerri many times and what a great technician - very polite, professional and compassionate about customer needs.
Service:AC repair
Yvette Radcliffe
Aug 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
I was pleased that Platinum Heating & Air 500 was able to come and check our system so quickly, diagnose the problem and install a new unit within a 4 day period. This was during a heat wave. We are completely happy and comfortable.
Services:AC installation,Thermostat installation,Heating system installation
I was pleased that Platinum Heating & Air 500 was able to come and check our system so quickly, diagnose the problem and install a new unit within a 4 day period. This was during a heat wave. We are completely happy and comfortable.
Services:AC installation,Thermostat installation,Heating system installation
