Business Details
44 Years
experience
Emergency
services
Trusted Carpet Cleaning & Water Damage Restoration Services in Bowling Green, OH
Founded in 1982, Guarantee Carpet Cleaning has served Northwest Ohio for over 40 years, specializing in carpet cleaning, upholstery restoration, and water damage mitigation. As a locally owned business backed by BELFOR, the world's largest property restoration company, we combine national resources with personalized service. Our IICRC-certified technicians use industry-leading methods like hot water extraction and proprietary Bane-Clene solutions to deliver guaranteed results. With an A+ BBB rating and 37+ years of experience, we prioritize faith-based integrity, 24/7 emergency response, and a 100% satisfaction guarantee.Our team's expertise spans residential, commercial, and industrial projects, including specialized treatments like MicroSeal permanent carpet protection. We maintain transparency through educational resources and free consultations, serving Wood, Lucas, Hancock, Allen, Henry, and Seneca counties with a commitment to restoring both property and peace of mind.
Services
Carpet Cleaning
Water Damage Restoration
Upholstery Cleaning
Ceramic Tile Cleaning
VCT Tile Services
Janitorial Services
Pet Odor Removal
Flood Damage Mitigation
Commercial Carpet Cleaning
Carpet Stain Removal
Details
- Year established: 1982
Highlights and features
- 37+ years of local experience with BBB A+ rating
- Backed by BELFOR, the world's largest restoration company
- 100% satisfaction guarantee on all services
- IICRC-certified technicians with specialized training
- 24/7 emergency response for water damage restoration
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
What people say
Professional and courteous staff
Carpet looked brand new
Prompt emergency service
Excellent stain removal results
Knowledgeable technicians
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt while preserving carpet fibers. Certified technicians use eco-friendly solutions safe for pets and children. We guarantee complete satisfaction with free re-cleaning if needed.
Water Damage Restoration
24/7 emergency response for water extraction and property restoration. We handle all damage levels from burst pipes to sewage backups using industrial equipment and mold prevention techniques.
Upholstery Cleaning
Professional cleaning for sofas, chairs, and office partitions using gentle yet effective methods. Includes pre-treatment testing to maintain fabric integrity and remove allergens.
Ceramic Tile Cleaning
Deep cleaning with high-pressure grout treatment and sealing. Our process restores tile appearance while preventing future staining through protective sealant application.
VCT Tile Services
Specialized stripping, waxing, and maintenance for vinyl composition tile floors. We use advanced equipment to maintain professional-grade shine with minimal chemical use.
People
Gary Thompson
Owner
With over 40 years in the cleaning industry, Gary founded Guarantee Carpet Cleaning in 1982. He pioneered the company's faith-based business model and maintains direct oversight of quality control.
Questions
What carpet cleaning method do you use?
We use hot water extraction (steam cleaning) with Bane-Clene solutions, recommended by leading manufacturers for deep cleaning effectiveness.
Do you offer emergency water damage services?
Yes, our 24/7 emergency response team handles flood damage, pipe bursts, and sewage backups with immediate dispatch and mitigation expertise.
Are your cleaning products pet-safe?
All our solutions are non-toxic and safe for pets and children, with specific formulations for different carpet types and sensitivities.
How long does carpet drying take?
Typical drying time is 8-10 hours with proper airflow, though we provide fans and humidity control recommendations for faster results.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for water damage claims, providing documentation and detailed restoration plans.
What areas do you service?
We serve Wood, Lucas, Hancock, Allen, Henry, and Seneca counties in Northwest Ohio with local dispatch and rapid response times.
Videos
Reviews (6)
Susan Ranes
Nov 10, 2021
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Positive:Professionalism,Quality,Value
This is our second time in using Guaranteed Carpet cleaning services. Our carpet looks amazing!! We would highly recommend them.
Gary is very professional in his work and we also feel that his prices are very fair. We are ready for the holidays!!
Service:Clean carpet
This is our second time in using Guaranteed Carpet cleaning services. Our carpet looks amazing!! We would highly recommend them.
Gary is very professional in his work and we also feel that his prices are very fair. We are ready for the holidays!!
Service:Clean carpet
Mike Roberts
Oct 11, 2021
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I would recommend Guarantee Carpet Cleaner for your next cleaning. Very professional!
Service:Clean carpet
Service:Clean carpet
Jessica Murphy
Jul 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Very happy with our carpets! They arrived on time and got the carpets done quickly. They were able to get the pet stains and odors removed. Very kind and professional crew. Definitely recommend them and will be using them in the future!
Services:Clean carpet,Remove pet stains & odors
Very happy with our carpets! They arrived on time and got the carpets done quickly. They were able to get the pet stains and odors removed. Very kind and professional crew. Definitely recommend them and will be using them in the future!
Services:Clean carpet,Remove pet stains & odors
Matt Crites
Jun 29, 2021
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Positive:Professionalism,Punctuality,Quality
Arrived on time, polite workers who explained the process and quickly completed cleaning the carpets. We will be return customers, thanks!
Service:Clean carpet
Arrived on time, polite workers who explained the process and quickly completed cleaning the carpets. We will be return customers, thanks!
Service:Clean carpet
KoAnn Rutter
Jun 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Did a great job! Couldnt believe the difference in the before and after. The pet stains were completely gone.
Services:Clean carpet,Remove pet stains & odors
Did a great job! Couldnt believe the difference in the before and after. The pet stains were completely gone.
Services:Clean carpet,Remove pet stains & odors
Tony Hunter
Jun 22, 2021
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Weve had our basement flood at our old and current home. Our current home has a finished basement so when it flooded we had a lot of work to clean everything up. Both times we called Guarantee Carpet Clean and they came immediately (like Saturday night they were there in 15 minutes). Its hard to find great service that you can trust. This place is great. They are our go to if we need their services. Highly recommend!
