Scott Williams

Business Details

50+ Years

experience

Emergency

services

Trusted Heating Oil & HVAC Services in Quincy, MA

Founded in 1937, Scott Williams has built a legacy of excellence in heating oil delivery and HVAC services. Our commitment to customer satisfaction drives every aspect of our operations, from reliable fuel deliveries to comprehensive service plans that protect your home comfort systems. With decades of combined experience, our certified technicians deliver expert solutions for heating, cooling, and emergency repair needs. We prioritize preventive maintenance to extend equipment lifespan and optimize efficiency, backed by 24/7 emergency service for urgent situations. Our Silver Platter service plans and TankGuard protection programs demonstrate our dedication to innovative, cost-saving solutions.

Serving communities across Norfolk and Plymouth Counties, we combine local expertise with industry-leading standards to ensure dependable service. Our team's technical proficiency and customer-centric approach have earned us long-term trust and recognition as a leader in energy solutions. Through continuous education and personalized support, we empower customers to make informed decisions about their heating and cooling needs. This enduring commitment to quality and community has sustained our reputation for over 85 years.

Services

Heating Oil Delivery HVAC Service Plans Tank Protection Emergency Repairs AC Maintenance Furnace Installation Boiler Services Water Heater Repair System Tune-Ups Fuel Price Protection

Details

Year established: 1937

Highlights and features

We offer 24/7 emergency heating and cooling service
Our Silver Platter service plans cover preventive maintenance and repairs
Certified technicians with decades of combined industry experience
Serving local communities since 1937 with proven reliability
TankGuard protection program prevents costly oil tank replacements

What people say

Prompt and efficient service Excellent installation job 24/7 emergency availability Knowledgeable technicians Clean job sites

Website

Update Listing

Services

Heating Oil Delivery

Our heating oil delivery service ensures reliable fuel supply for residential heating systems. With modern delivery trucks and efficient scheduling, we maintain consistent inventory levels to prevent emergencies. Customers benefit from price protection programs and flexible payment options while receiving clean-burning, high-quality heating oil.

Silver Platter Service Plan

This comprehensive HVAC maintenance plan includes annual 12-point tune-ups for oil-fired systems and air conditioning units. Coverage includes preventive care, emergency repairs, and parts replacement. The plan extends equipment lifespan, improves efficiency, and reduces unexpected breakdowns through regular professional maintenance.

TankGuard Protection

TankGuard protects against costly oil tank replacements with corrosion prevention additives and replacement coverage. The program includes annual inspections and maintenance to identify potential issues early. Customers receive up to $2,000 toward new tank installation if needed, with priority service for enrolled participants.

24/7 Emergency Service

Available 365 days a year, our emergency service responds to heating and cooling system failures at any hour. Certified technicians handle urgent repairs for furnaces, boilers, and AC systems using fully equipped service vehicles. This service prioritizes safety and rapid restoration of comfort during critical situations.

HVAC Installations

We provide professional installation of new heating and cooling systems including furnaces, boilers, and central air conditioning units. Our technicians ensure proper sizing, efficient operation, and clean job site completion. The service includes equipment selection guidance and post-installation performance verification for optimal customer satisfaction.

People

Ken Williams

President

Third-generation leader of Scott Williams, Ken Williams oversees operations with 30+ years in the energy industry. He maintains the company's founding commitment to quality service while implementing modern efficiency solutions. Ken prioritizes customer relationships and community involvement in Norfolk County.

Questions

What areas do you service?

We serve Quincy, Braintree, Hingham, Cohasset, Dorchester, West Roxbury, Bridgewater, Brockton, Weymouth, Scituate, Milton, Pembroke, Holbrook, and surrounding Massachusetts communities.

Do you offer emergency heating service?

Yes, we provide 24/7 emergency service for heating and cooling system failures with immediate technician response available 365 days a year.

What service plans are available?

Our Silver Platter plans include annual maintenance, emergency repairs, and parts coverage for heating systems and air conditioning units with customizable options.

How can I pay for services?

We offer multiple payment options including online payments through our mobile app, automatic payments, and traditional billing methods for your convenience.

What is TankGuard protection?

TankGuard is our oil tank protection program that prevents corrosion, extends tank life, and provides up to $2,000 toward tank replacement if needed with regular maintenance.

Reviews (6)

Write a Review

Jon O'Connell

Oct 17, 2021 Report

A+ across the board. From service, sales, operations to installation. The quick response from all areas is exceptional and always top notch professional. We had a full boiler and water heater rip out / installation yesterday and the team was amazing. Greg was a rock star, friendly and polite, very knowledgeable, and made sure I was happy and up to speed on the new system before leaving. I highly recommend and look forward to additional service from the Scott Williams Team. Thank you!

Stephen Blank

Feb 24, 2021 Report

I cant say enough good things about this company. Day, night or weekends... they respond quickly and efficiently. From the service technicians to the owner Ken, always respectful and ready to please. I rate them A+ in my book.

Alex C.

Jun 25, 2020 Report

I will share the good and the bad with Scott Williams.
Good: good technicians, easy to make payments on the website.
Bad: rude customer service, from the front-desk staff to the owner Ken himself. Most recently, when we faced an issue, it took 6 calls and 2 voicemails to Ken himself to get it resolved. After leaving Scott Williams, we have found Scott Williams to be the highest. Both their oil prices and service agreement are higher than everyone else.

Sandra Davin

Jun 20, 2020 Report

My central air suddenly stopped working and it is 86 degrees out! A technician came out within two hours of my call, removed the mouse nest that built up inside the unit, and got our ac back up and running! And was extremely nice!

Ben Pond

May 30, 2019 Report

So I honestly went with this company for no other reason than the previous owners of the house used them as well. But I could not be more impressed with their products and service. I had a elbow in a copper line start to leak and when they came to clean the furnace in the fall the leak was taken care of with no issue( and no bill!!!) their service plan is wonderful and a must have for any homeowner! I hope this review finds you well, and again get the service plan. You never know what will happen

Thuytram Nguyen

Jan 02, 2019 Report

They locked you in a contract and automatically deliver oil without any disclosure! I asked them to cancel the contract and they ignored our request. The lady is the rudest person I have ever spoken to.