Tri-City Appliance Service

Name: Tri-City Appliance Service
Address: 2920 E Mohawk Ln Ste 107, Phoenix, AZ, 85050, US
Telephone: (602) 953-3000
Rating: 4.17

Business Details

40 Years

experience

Emergency

services

Your Trusted Appliance Repair Experts in Phoenix, AZ

Tri-City Appliance Service has been a family-owned business serving the Phoenix Metropolitan Area for over 37 years. As a Sub-Zero and Wolf Factory Certified Service provider and Premier Partner, we deliver worry-free service at fair, competitive rates. Our handpicked professional technicians undergo rigorous screening and meticulous training by Sub-Zero, Wolf, and Cove. Our performance standards encompass product maintenance, diagnostics, repair, and customer relations, all while maintaining our commitment to white-glove service within client homes. With expertise across every Sub-Zero, Wolf, and Cove model, our team ensures precise diagnostics and repairs. We prioritize preventive maintenance, following Sub-Zero's twice-yearly condenser cleaning recommendations to optimize appliance longevity.

Our technicians provide comprehensive operations checks, identifying error codes, running diagnostic tests, and offering usage tips. We guarantee prompt emergency service for urgent appliance failures, with technicians available to address critical issues immediately. Our reputation for reliability is reflected in 1135 customer reviews averaging 4.9 stars. We maintain transparent communication throughout service appointments, ensuring clients understand repair processes and maintenance needs. Our dedication to quality service has made us a trusted name in Arizona's appliance repair industry.

Services

Appliance Repair Preventive Maintenance Condenser Cleaning Operations Check Emergency Repairs

Details

Year established: 1986

Highlights and features

37 years of specialized appliance repair experience in Phoenix
Factory-certified technicians trained by Sub-Zero, Wolf, and Cove
White-glove service with meticulous in-home professionalism
Genuine parts used for all repairs and maintenance
24/7 emergency service for urgent appliance failures

Associations and certifications

Sub-Zero Factory Certified
Wolf Factory Certified

What people say

Prompt arrival Efficient work Competent technicians Thorough explanations Top-notch service

Website

Update Listing

Services

Appliance Repair

Our factory-certified technicians diagnose and repair all Sub-Zero, Wolf, and Cove appliance models. We use genuine parts and follow manufacturer protocols to ensure optimal performance. Our repair services cover refrigeration systems, cooking components, and integrated smart features.

Preventive Maintenance

Scheduled maintenance extends appliance lifespan and prevents unexpected failures. We perform Sub-Zero's recommended twice-yearly condenser cleanings and comprehensive system checks. Our technicians identify potential issues before they become major problems.

Condenser Cleaning

Professional condenser coil cleaning improves energy efficiency and prevents overheating. Our technicians access hard-to-reach components and remove debris buildup. Regular cleaning maintains optimal cooling performance and reduces energy consumption.

Operations Check

Comprehensive diagnostics identify error codes and operational inefficiencies. We test appliance functions, calibrate sensors, and provide usage optimization tips. This service ensures appliances operate at peak performance levels.

Emergency Repairs

Urgent appliance failures receive immediate attention with our emergency repair service. Certified technicians respond promptly to critical issues like refrigeration failures or oven malfunctions. We prioritize restoring essential appliance functions during business hours.

Questions

What brands do you service?

We specialize in Sub-Zero, Wolf, and Cove appliances, with certified technicians trained on all models.

Are your technicians factory-certified?

Yes, all our technicians are Sub-Zero and Wolf Factory Certified with specialized training programs.

Do you offer emergency service?

We provide emergency repairs during business hours for urgent appliance failures requiring immediate attention.

What areas do you serve?

We serve the entire Phoenix Metropolitan Area for residential and commercial appliance service needs.

How do I schedule an appointment?

Schedule through our website or call (602) 953-3000 during business hours for service requests and consultations.

What maintenance services do you recommend?

We recommend Sub-Zero's twice-yearly condenser cleaning and annual operations checks for optimal performance.

Reviews (6)

Write a Review

Meg Thompson

Jan 04, 2022 Report

Positive:Punctuality,Responsiveness
Quick response, particularly given it was Christmas weekend. Had the part on hand to fix the problem, which was great.
Service:Dishwasher repair

Kenny Doonan

Dec 30, 2021 Report

Positive:Professionalism,Punctuality
They only get 5 stars because there arent any more to give. He came in analyzed the issue, had the part to install, And was finished in an hour....**********
Service:Repair cooker / hob / oven

Linda Heiland

Dec 19, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness
John is always exceptionally polite and provides quality service. He takes great care of us and our appliances! Thank you for such great service.

Douglas L.

Nov 06, 2021 Report

I have used Tri-City twice to (try to) repair my ASKO dishwasher. The first time, the technician could not assess my leakage issue which caused the drain pump to turn on occasionally, and he charged me $100 for the visit. OK. I then determined that the problem was the inlet valve which intermittently failed to shut off completely, so my son-and-law replaced it last December, and the problem went away. I then more recently discovered a leak problem, and the technician said that my drain hose had a leak, and he boasted that he had brought one based upon my complaint, but it was the wrong

Diane Theis

Oct 14, 2021 Report

I had an issue with my dishwasher, which luckiiy, was still under warranty. When I called Tri-City, the gal I spoke with was AWESOME! Everything close in was booked, but she did get me in a couple of days later, first appointment of the day with JOHN. I was excited that he would be coming as the last time I needed him, he was professional, polite and a teacher to boot. He explained the what and why of using the dishwasher. I shall be sad when my warranty expires, as Tri City is the BEST!

John A.

Oct 03, 2021 Report

We couldn't get an appointment for 2 weeks so we were without our oven for that time. When service guy arrived, he replaced some parts and the oven was repaired. Since oven is only 2 months old, cost was covered under warranty. Tri City is only company in the valley that services Wolf appliances so we had no choice but to wait the 2 weeks for service. With what we paid for our Wolf/Sub Zero appliances, I hope we won't need a service call anytime soon.