Business Details
25 Years
experience
Award-Winning Lighting Experts in Chicago
At Lightology, we are passionate about transforming spaces through innovative lighting solutions. As a globally recognized leader in lighting design and technology, we offer an extensive selection of over a million SKUs from top-tier designers, including European imports and boutique originals. Our team of certified lighting experts provides unparalleled guidance for both residential and commercial projects, supported by intuitive digital tools like our Project Manager to streamline the design process.With a flagship three-story showroom in Chicago's River North district, we combine artistry and functionality, featuring interactive exhibits, CEU-certified learning programs, and partnerships with renowned brands like Artemide and Hubbardton Forge. Founded in 2001, our commitment to excellence has earned accolades such as the ARTS Awards Showroom of the Year, while our virtual consultation services ensure accessibility for clients worldwide.
Services
Lighting Design Consultation
Virtual Consultations
Project Management Tools
Trade Program Services
CEU-Certified Workshops
Details
- Year established: 2001
Highlights and features
- We offer certified lighting experts with decades of industry experience.
- Our inventory includes over a million SKUs from top global designers.
- We provide free virtual consultations for personalized project guidance.
- Our Chicago showroom features interactive technology and CEU-certified programs.
- We guarantee price matching and free shipping on most orders over $100.
What people say
Award-winning showroom
Certified lighting experts
Price-matching guarantee
Virtual consultations
Extensive product range
Services
Lighting Design Consultation
Our certified lighting consultants provide tailored guidance for residential and commercial projects. We analyze space requirements, recommend fixtures, and create lighting plans that balance aesthetics and functionality. Services include in-store appointments and detailed product specifications for seamless implementation.
Virtual Consultations
Schedule remote sessions with lighting experts via video conferencing. Discuss project layouts, receive product recommendations, and visualize lighting solutions using digital tools. Ideal for clients unable to visit our Chicago showroom.
Project Management Tools
Access our online Project Manager platform to organize lighting selections, track orders, and collaborate with consultants. Features include mood board creation, budget tracking, and real-time updates for complex commercial installations.
Trade Program Services
Architects, designers, and contractors gain access to exclusive discounts, dedicated account managers, and technical support. Our trade program includes priority ordering, bulk pricing, and access to trade-only product lines.
CEU-Certified Workshops
Earn continuing education credits through our accredited workshops on lighting design trends, energy-efficient technologies, and installation best practices. Sessions held at our Chicago showroom include hands-on demonstrations and industry networking opportunities.
People
Gregory Kay
Founder
Gregory Kay founded Lightology in 2001 after establishing Tech Lighting in 1983. A master electrician by training, he pioneered roller disco lighting in the 1970s and has launched multiple award-winning lighting brands.
Questions
What is Lightology's return policy?
Most products can be returned within 60 days of delivery with applicable restocking fees. Custom/made-to-order items and large-scale fixtures may not qualify. Customers cover return shipping costs.
Can I visit Lightology's showroom in person?
Yes, our flagship three-story showroom in Chicago's River North district features interactive displays, the Morpheus Room with cutting-edge LED technology, and a rooftop outdoor gallery.
How do I schedule a virtual lighting consultation?
Fill out the online consultation request form on our website. A representative will contact you to confirm your appointment and provide virtual meeting instructions.
Does Lightology offer educational resources for lighting professionals?
Our third-floor learning center offers CEU-certified workshops, industry events, and technical training programs for architects, designers, and lighting professionals.
Videos
Reviews (7)
Emily B.
Jan 31, 2022
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Terrible at returns, had to wait a month call in 5 times and they still only successfully cancelled part of my order and I got stuck paying $85 for bulbs I can't use after trying to cancel the order for a month before shipping.
Matt K.
Jan 15, 2022
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Excellent customer service. Very quick to respond and very knowledgeable. I contacted them to get a better understanding of how the track lighting works and how to connect everything. They answered my questions with exactly the right information I needed.
Susan Spanedda
Jan 13, 2022
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Being an interior designer for many years, I have worked with a number of vendors. My experience with working with Xavier Yager at Lightology has been awesome. He has been dedicated to giving my company the most outstanding service. His vast knowledge of the lighting industry is extensive. Lightology always stands behind their products.
Janet R.
Jan 09, 2022
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Alexander was amazing and spent over 20 minutes answering questions and guiding me to the correct LED bulbs for our new fixtures. He's very patient and sent photos so I could better understand what needs to happen now. I highly recommend him and he's an asset to Lightology!!
Aaron C.
Jan 08, 2022
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The absolute worst customer service and terrible return policy. Slow, delayed and unrealistic for a company with a website that ships domestically with no retail locations.
Kara Pally
Jan 05, 2022
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HORRIBLE! Bought a light fixture for over $500 and used a licensed electrician to install it. The light fixture never worked. Shipped it back to Lightology for a refund but they refuse to refund it, claiming the electrician did something wrong. He did not. He did a full commercial renovation for us and this is the ONLY product that had any issue. He followed the instructions to a tee and even called Lightology for additional support when it didn't work. I'm livid and out $500. DO NOT SHOP HERE. Their customer service is horrible and they will rob you blind.
Mj D.
Jan 04, 2022
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Helpful customer service. I purchased a few lamps from them over 15 years ago and they were great and still work to this day.
