Business Details
27 Years
experience
Emergency
services
Your Trusted Commercial HVAC Partner in Western Washington
Five Star Mechanical is a family-owned commercial HVAC contractor serving Western Washington since 1999. Our commitment to integrity, energy efficiency, and occupant comfort drives our comprehensive services including system design, emergency repairs, and preventive maintenance. With over two decades of experience, we combine old-school work ethic with cutting-edge technology to deliver reliable solutions for commercial and industrial clients. Our team of certified technicians provides 24/7 emergency response and personalized service, ensuring minimal downtime for businesses.We maintain partnerships with leading manufacturers and hold multiple industry certifications, demonstrating our technical expertise and dedication to quality. As a locally owned business, we prioritize community well-being while maintaining a strong environmental focus through energy conservation practices. Our mission extends beyond HVAC systems to creating safer, healthier indoor environments for all our clients.
Services
HVAC Repair
Emergency Services
Energy Efficiency
System Design
Preventive Maintenance
Air Quality Testing
Commercial Refrigeration
Wine Chiller Repair
Building Automation
HVAC Commissioning
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency HVAC service with same-day response
- Our technicians receive factory training from major manufacturers
- We provide a one-year guarantee on all completed work
- Our team holds multiple industry certifications including Nate Certified
- We maintain an A+ rating with the Better Business Bureau
Associations and certifications
- Better Business Bureau
- Carrier Dealer
- Trane Dealer
- Nate Certified
- ABB Cylon
- Siemens
- Honeywell
- Mitsubishi
- ABB VFDs
What people say
Phenomenal customer service
Promptly here within an hour
Knowledgeable technicians
Exceeded expectations
Highly recommend
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for commercial and industrial systems. With 24/7 emergency availability and factory-trained expertise, we minimize downtime while ensuring optimal system performance. Our preventive maintenance programs extend equipment lifespan and improve energy efficiency, serving diverse industries from restaurants to data centers.
Emergency Services
Five Star Mechanical offers 24/7 emergency HVAC service with guaranteed same-day response. Our trained technicians handle urgent repairs for all commercial HVAC systems, ensuring minimal business disruption. With rapid response times and extensive experience in critical care applications, we provide reliable solutions for unexpected system failures at any hour.
Energy Efficiency
We specialize in energy-efficient HVAC solutions that reduce operating costs while maintaining comfort. Our services include system optimization, advanced controls installation, and energy audits. By implementing technologies like Digi-RTU controllers and Camfil Farr filters, we help businesses achieve significant energy savings and environmental benefits.
Commercial Refrigeration
Our experts handle commercial refrigeration systems including ice machines, wine chillers, and industrial cooling equipment. With specialized training and rapid response capabilities, we ensure temperature-critical operations continue uninterrupted. We service and repair all major brands while maintaining food safety and regulatory compliance standards.
Building Automation
We design and implement advanced building automation systems for optimal HVAC performance. Our solutions include BACnet/IP integration, energy management platforms, and remote monitoring systems. With partnerships with ABB Cylon and Siemens, we deliver smart control solutions that improve efficiency, reduce costs, and enhance occupant comfort across commercial facilities.
People
Gerald L. Ware Sr.
Founder
Gerald Ware Sr. established Five Star Mechanical in 1999 with over 30 years of HVAC industry experience. His vision of combining integrity with technical excellence continues to guide the company. The five stars in our logo represent his core values and family legacy that shape our service philosophy.
Questions
What commercial HVAC services do you offer?
We provide comprehensive HVAC services including emergency repairs, preventive maintenance, system design, energy efficiency upgrades, refrigeration repair, and building automation solutions for commercial and industrial clients.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service with guaranteed same-day response for commercial and industrial clients throughout Western Washington.
Are your technicians certified and trained?
Our technicians receive factory training from major manufacturers like Carrier, Trane, and York, and we maintain multiple industry certifications including Nate Certified and ABB Cylon partnerships.
What areas do you serve?
We serve all Western Washington counties including King, Pierce, Snohomish, Thurston, and Clallam counties, with primary service centers in Lakewood and Seattle.
What energy efficiency solutions do you offer?
We offer energy-saving solutions including Digi-RTU controllers, Camfil Farr filters, building automation systems, and system optimization services that can reduce energy consumption by up to 60%.
What HVAC maintenance programs are available?
Our preventive maintenance programs include customized service schedules, coil cleaning, filter replacements, and system optimization to extend equipment life and improve efficiency.
Reviews (4)
John A.
Jan 07, 2022
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I was driving down Pacific Highway in Tacoma this morning and the van with the license plate pictured in the Yelp pictures pulled into a suicide lane, sped down it, almost hit a stopped vehicle going the other way down the suicide lane, and then almost collided with two vehicles as it attempted to merge back into traffic heading into downtown Tacoma. The driver was absolutely reckless and almost collided with three vehicles. Way to represent your company!
Brian S.
Feb 09, 2020
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They may know ho to do mechanical but they sure don't know how to drive. No turn signal, brake checking other drivers, maybe the man didn't realize he's driving a company truck with a phone number on the back. Would never do business with such a business.
Jaclyn R.
Jan 08, 2020
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Absolutely, hands down, the best refrigeration repair company all around!....I had an issue with a beverage cooler right during the holidays and knew it was touch and go with the cooling of the unit...I called 5 Star and Austin was super friendly and helpful on the phone and totally fit me in to the schedule. It turned out that the driver who was going to come was going to get into overtime and extra holiday hours so he called to let me know and I decided to wait a little longer. 5 Star immediately sent someone right directly after the holiday..OSCAR!...and he was SO efficient, knowledgeable
Chris M.
Nov 27, 2019
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As a landlord and real estate investor it's great to find a dependable contractor.
5 Star Mechanical was despatched as HVAC repair from my home warranty company. They were professional, very responsive and understanding of my needs. They were able to work with the warranty company to get the parts expedited needed to repair my furnace the next day.
I'll use 5 Star Mechanical again for service and repair of my personal and investment properties.
5 Star Mechanical was despatched as HVAC repair from my home warranty company. They were professional, very responsive and understanding of my needs. They were able to work with the warranty company to get the parts expedited needed to repair my furnace the next day.
I'll use 5 Star Mechanical again for service and repair of my personal and investment properties.
