Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Westport, MA
Family Heating & Cooling was founded in 2015 by cousins Justin Borges and Manny Lindo with a vision to create a work environment where skilled, reliable technicians could deliver exceptional customer experiences. Our team brings over 18 years of combined expertise in HVAC and electrical systems, prioritizing personalized solutions and prompt service. We invest in continuous training to ensure our technicians stay current with industry advancements, enabling efficient and effective service delivery. Our comprehensive offerings include installation, repair, and maintenance for air conditioners, furnaces, heat pumps, and indoor air quality solutions, serving both residential and commercial clients.We maintain competitive pricing without compromising quality, emphasizing transparency and value. As a locally owned business deeply rooted in the community, we understand regional HVAC needs and focus on building lasting relationships through trust and reliability. Our commitment to customer satisfaction drives every interaction, from initial consultation to project completion.
Services
AC Maintenance
AC Repair
Heating Maintenance
Heating Repair
Heat Pump Repair
Indoor Air Quality
Mini Split Services
Smart Thermostat Installation
Emergency HVAC
Heating Replacement
Details
- Year established: 2015
Highlights and features
- We offer 18+ years of combined HVAC and electrical industry expertise.
- Our technicians are certified and trained in the latest HVAC technologies.
- We provide 24/7 emergency HVAC services for urgent needs.
- Our pricing includes transparent, no-hidden-fee service estimates.
- We prioritize local community needs with personalized service approaches.
What people say
Excellent job
Professional team
Reasonable cost
Prompt service
Thorough explanations
Services
AC Maintenance
Our AC maintenance service includes comprehensive system inspections, filter replacements, and performance optimizations. Regular maintenance prevents breakdowns, improves energy efficiency, and extends equipment lifespan. Our technicians clean coils, check refrigerant levels, and ensure electrical components function safely. This service helps maintain optimal cooling performance while reducing utility costs through improved system efficiency.
Heat Pump Repair
We diagnose and repair all heat pump system issues including refrigerant leaks, compressor failures, and thermostat malfunctions. Our technicians use specialized tools to identify problems and implement lasting solutions. Emergency repair services are available for urgent heating or cooling needs, ensuring year-round comfort for residential and commercial properties.
Indoor Air Quality
Our indoor air quality services include Aeroseal duct sealing, air purification systems, and humidity control solutions. We address allergens, pollutants, and moisture issues through professional testing and customized system installations. These services improve respiratory health, reduce energy waste from air leaks, and create more comfortable living environments through cleaner, balanced air circulation.
Emergency HVAC
Available 24/7 for urgent heating and cooling system failures, our emergency service responds quickly to critical issues like complete system shutdowns, gas leaks, and electrical malfunctions. Certified technicians carry essential replacement parts and diagnostic equipment to resolve problems efficiently, minimizing discomfort during extreme weather conditions.
Heating Replacement
We install high-efficiency heating systems including furnaces, boilers, and heat pumps. Our replacement service includes system sizing calculations, old unit removal, and new equipment installation with warranty registration. Upgrading to modern systems reduces energy consumption while providing more consistent heating performance and improved temperature control capabilities.
People
Justin Borges
Co-Founder
With over 18 years in HVAC and electrical industries, Justin co-founded Family Heating & Cooling to create a customer-focused service model emphasizing technical excellence and community values.
Manny Lindo
Co-Founder
Bringing extensive HVAC expertise, Manny established Family Heating & Cooling with a commitment to quality service, professional development, and building lasting customer relationships through reliable solutions.
Questions
What HVAC services do you offer in Westport, MA?
We provide full-service HVAC solutions including AC and heating installation, repair, and maintenance, heat pump services, indoor air quality solutions, and 24/7 emergency HVAC services.
Are your technicians certified and trained?
Yes, our team includes certified HVAC professionals with ongoing training in the latest technologies and safety protocols for residential and commercial systems.
Do you offer emergency HVAC services?
We provide 24/7 emergency HVAC services for urgent heating and cooling system failures, with rapid response times for Westport and surrounding areas.
What areas do you service?
We serve Westport, Dartmouth, New Bedford, Somerset, Freetown, Taunton, and Bristol County, MA, with local expertise in regional climate challenges.
How can I schedule HVAC service?
Call us at (774) 264-3695 or use our online booking system to schedule appointments for installations, maintenance, or emergency repairs.
Do you offer HVAC maintenance plans?
Yes, we offer preventative maintenance memberships that include regular system checkups, priority service scheduling, and exclusive discounts on repairs and equipment.
Videos
Reviews (5)
Mary Prisco
Nov 06, 2021
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Voicemail requesting October maintenance was answered promptly and they accommodated my need for an October appointment date ! I loved the fact that not only did the tech arrive when promised but I was also sent a text inclusive of his picture when he was on his way !
Casey was friendly , knowledgeable , professional and funny ! He answered all my questions and even dusted my vents for me so I didn't have to climb a ladder :-) !! He obviously enjoys his job and definitely is a KEEPER !!! I had used my prior HVAC Company for 10 satisfied years ...until they were acquired and the Customer Service
Casey was friendly , knowledgeable , professional and funny ! He answered all my questions and even dusted my vents for me so I didn't have to climb a ladder :-) !! He obviously enjoys his job and definitely is a KEEPER !!! I had used my prior HVAC Company for 10 satisfied years ...until they were acquired and the Customer Service
Mark SpankyBoy Fonseca
Oct 18, 2021
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This company is crazy amazing. Shout out to Casey, Manny, Cameron, and the electrician Kevin from K. Opperman Electric. We use them for our heating, but this time to replace our central air. They worked extremely hard, were very pleasant and efficient. I was surprised myself considering what they had to endure. Thanks to everyone over there. You guys are great! Can't thank you enough. Already have a furnace winter service contract and we are going to get the summer a/c service package also. I recommend this company for all your heating and air needs.
Zachary Leone
Oct 02, 2021
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WOW I LOVE FAMILY HEATING AND COOLING. These people were awesome from start to finish. I called to have them provide me a quote to install an entirely new heating and cooling system. I live in an old home that previously had a cast iron boiler system that was aging and I had no central air. Justin scheduled a visit promptly and gave me some suggestions on what I could do to change it. He designed me an entirely new ducted heating and cooling system and gave me a very reasonable price. I scheduled the work ASAP and they showed up exactly when they said they would and completed the job on time! Kyle
Nick Etat
Sep 19, 2021
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Had my AC installed by this family owned business over 4 years ago and still working as well as it did the day of install. Great work, clean, and their prices couldnt be beat by the other 5 estimates. Highly recommend
Robert Dec
Sep 03, 2021
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They did a great job installing our ductless mini split air conditioning and heating system. Justin was great to work with from the initial estimate throughout the installation. Vickie and the office was very helpful with helping us secure our zero interest heating loan. Almost a year after installation we ran into a problem with one of the mini splits. During a very hot and humid August, one of them ended up with a clogged drain line. Once I reached Vickie in the office, she sent two techs the next morning to quickly resolve the problem. They only concern I have with this company is that they
