Business Details
47 Years
experience
Emergency
services
Your Trusted Houston Commercial Plumbing Partner
For over 45 years, Charlie's Plumbing has established itself as Houston's premier commercial plumbing service provider. Our team of skilled technicians delivers 24/7 emergency response and specialized maintenance solutions for diverse industries including healthcare, education, hospitality, and manufacturing. With advanced technologies like video inspection and Hydrojet services, we prioritize system efficiency, water conservation, and sanitation.Certified for access to government buildings, airports, and refining facilities, we maintain a fleet of 30+ fully stocked vehicles to ensure rapid service across the Greater Houston area. Our commitment to technological innovation, combined with decades of industry experience, positions us as a trusted partner for complex plumbing needs.
Services
Inspection & Testing
Cleaning & Preventative Maintenance
System Installation & Repair
Emergency Repairs
Draft Beverage Systems
Details
- Year established: 1979
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our technicians hold certifications for airport and refining facility access
- We utilize advanced technologies like video inspection and Hydrojet services
- We maintain a fleet of 30+ fully stocked service vehicles
- We serve diverse industries including healthcare, education, and manufacturing
Services
Inspection & Testing
Our advanced inspection services utilize video technology and electronic leak detection to identify issues in plumbing systems. We provide backflow testing, gas system evaluations, and ADA compliance assessments. These non-invasive methods ensure accurate diagnostics while minimizing disruption to your operations.
Cleaning & Preventative Maintenance
We offer comprehensive cleaning solutions including hydro-jetting, sewer clearing, and grease trap maintenance. Our preventative services help avoid costly emergencies through regular system upkeep. Specialized techniques like under-slab tunneling address complex maintenance needs for commercial properties.
System Installation & Repair
From public water systems to compressed air installations, we handle complete system builds and repairs. Our expertise covers boiler systems, storm water infrastructure, and draft beverage lines. Certified technicians ensure code-compliant installations for new constructions and facility upgrades.
Emergency Repairs
Our rapid response team addresses urgent plumbing issues with same-day service availability. Fully equipped vehicles enable immediate repairs for commercial, industrial, and government facilities. Emergency specialists handle everything from burst pipes to system failures across the Houston metropolitan area.
Draft Beverage Systems
We design and maintain commercial draft beverage systems for restaurants and retail locations. Services include installation, cleaning, and certification of beer, wine, and soda dispensing systems. Our specialists ensure optimal performance and compliance with health regulations for beverage service operations.
People
Merrill Crawford
CEO / President
With over 45 years of industry experience, Merrill leads Charlie's Plumbing as CEO, ensuring top-quality service and industry leadership through strategic growth and operational excellence.
Austin Whitt
VP of Operations
Austin oversees daily operations, managing technician teams and service logistics to maintain our 24/7 emergency response capabilities and rapid service delivery standards.
Logan Whitt
VP of Projects / Responsible Master Plumber
As Responsible Master Plumber, Logan supervises all technical projects, ensuring code compliance and quality execution for complex installations and system upgrades across commercial sectors.
Sara Hursman
Controller
Sara manages financial operations, maintaining fiscal responsibility and efficient resource allocation to support our continued growth and service expansion in the Houston market.
Aaron Hill
Director of Draft Services
Aaron specializes in beverage system solutions, overseeing installation and maintenance of commercial draft lines while ensuring optimal performance for restaurant and retail clients.
Questions
What commercial plumbing services do you offer?
We provide inspection, installation, repair, and maintenance services for commercial plumbing systems including emergency response, hydro-jetting, and draft beverage lines.
Do you offer 24/7 emergency plumbing services?
Yes, our 24/7 emergency service guarantees technician arrival within two hours for urgent plumbing issues across the Houston metropolitan area.
Which industries do you serve?
We specialize in serving healthcare facilities, educational institutions, hospitality venues, manufacturing plants, and government buildings with tailored plumbing solutions.
What makes your company different?
Our 45+ years of experience, 30+ vehicle fleet, and specialized technicians with facility access certifications ensure reliable, rapid service for complex commercial needs.
How can I request service?
Contact us through our website or call directly for emergency service. Our team provides complimentary consultations and project quotes for new clients.
Reviews (7)
Pat R.
Sep 22, 2021
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Technician Ramon came out and due to his experience was able to diagnose the water leak was not from plumbing but upstairs a/c unit. He save me a lot of grief and expense in not having to tear up my ceiling to find leak.
Susan F.
May 07, 2021
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Worst experience ever! Such a shame as the last time I called them they were very responsive. Unfortunately not this time. I called because we needed the shower looked at (was told by the plumber that a screw needed tightening). They also replaced a seal on a drain at the bathroom sink and left telling me all was fixed. Not so. Once I turned on the faucet, water began to seep heavily from under the faucet cold side. How was this missed as it was so obvious even to me??? I called the company back and even had to speak with a manager to ask why they didn't see this very obvious leak before they
Eleni K.
Dec 12, 2019
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Horrible service. Do not call this plumber. Does not back up his work. And they rip you off and don't care if their service don't work. OVER CHARGES FOR TERRIBLE SERVICE. Plumber took all day to hook up a stackable washer and dryer (new machine) then it didn't even work. They also put my connections in and they overcharged me then too. And they don't do what they said they would, call me back. Then to top it all off, they charged my credit card with notification. When I called them they said "if it doesn't work is not our problem." They are blaming the
Jon G.
Jun 28, 2019
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This review is for our most recent experience with this company. There were other times they did a respectable job, but this one was awful. We had them out to test for leaks in our pipes, which is not hard to do, but is best done by someone competent. We thought that would be Charlie's. When the plumber showed up, he announced that he did not have the proper materials. About 45 minutes later, with nothing accomplished, he said that someone from the shop was on the way with the correct materials. After they arrived, he immediately lost his ball to the city's side of the water clean
Alex W.
Jun 22, 2018
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Very disappointed by the service provided by this company, especially after my neighbors had such positive experiences with them. I had a leak in my water heater pipe, and after the first visit I was told that they did not have the valve they needed in stock (despite having installed it themselves.) In the week or so that followed, I needed to call them twelve times to see what they planned to do to fix my heater; I was promised a call back or a call from a manager multiple times, but I had to call in myself on almost all occasions. After the valve was repaired, I discovered a small second leak
Heather S.
Jun 08, 2017
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Do not call this plumber!! Put down your phone!! Step away!!! No, RUN AWAY!!! You know those "licensed professionals" you've always heard horror stories about? The ones who take advantage of unsuspecting, unknowing home owners, simply because they can? Well, these guys are who those stories are about, and I just happened to catch them in the act. So now I'm spreading the word in hopes of empowering other homeowners to protect themselves against blatant acts of sabotage and deceit. Here goes... One day, Centerpoint came out to test our home for a gas leak. Thankfully, they
Jingxin W.
Aug 26, 2016
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Such a rip-off. DO NOT recommend. Came twice charging $200 and made my pipe even more clogged. Will report this case to BBB.
