Business Details
Emergency
services
Your Trusted Plumber in Decatur, GA
Founded by Jason Webb, a Georgia Class II Master Plumber with decades of industry experience, The Plumbing Detectives was established to redefine plumbing service through honesty and personalized care. Our owner-operated model ensures direct communication with licensed professionals who prioritize integrity over profit margins. We specialize in comprehensive residential and commercial plumbing solutions, from emergency repairs to large-scale installations, while maintaining transparent pricing and no hidden fees. Our commitment to customer education empowers clients to make informed decisions about their plumbing systems. With service areas spanning Metro Atlanta, we combine technical expertise with a neighborly approach to build lasting relationships.Our team takes pride in delivering efficient solutions for everything from minor leaks to complex sewer inspections using advanced diagnostic tools. Unlike corporate competitors, we focus on long-term trust rather than upselling unnecessary services. Our track record of repeat customers and referrals from satisfied clientsincluding local insurance professionalsvalidates our business philosophy. Operating 24/7 with no service call charges, we ensure accessibility during critical situations. This dedication to ethical service has made us a trusted name in Decatur and surrounding communities.
Services
Water Heater Repair
Fixture Installation
Drain Clearing
Water Main Replacement
Gas Line Repair
Sewer Inspection
High-Pressure Jetting
Toilet Installation
Leak Troubleshooting
Certificate of Compliance
Highlights and features
- We provide personalized service directly with the owner-plumber
- No service call charges for any emergency or routine visits
- Owner holds Georgia's highest plumbing license classification
- Transparent pricing with no upselling or hidden fees
- 24/7 availability for urgent plumbing emergencies
Associations and certifications
- Georgia Class II Master Plumber License
What people say
Friendly, fair, honest service
Prompt, polite, honest assessments
Professional and prompt service
Honest and reliable
Expert leak diagnosis
Services
Water Heater Repair
Our Georgia Class II Master Plumber provides comprehensive water heater diagnostics and repairs for both residential and commercial properties. We service all major brands and models, addressing issues like inconsistent temperatures, leaks, and efficiency problems. Our approach combines advanced diagnostic tools with traditional plumbing expertise to ensure lasting solutions while maintaining energy efficiency.
Sewer Inspection
We utilize state-of-the-art video camera technology to inspect sewer lines and drainage systems with precision. This non-invasive method allows us to identify blockages, cracks, and root intrusions without destructive digging. Our detailed diagnostics help customers understand repair needs and make informed decisions about pipe rehabilitation or replacement options.
Gas Line Repair
Our licensed professionals handle natural gas line installations and repairs with strict safety protocols. We service both residential and commercial gas systems, including leak detection, pipe replacement, and appliance connections. All work complies with Georgia's rigorous plumbing codes to ensure safe, reliable gas system operation for heating, cooking, and other applications.
High-Pressure Jetting
We employ industrial-strength hydro jetting equipment to clear stubborn drain clogs and buildup in sewer lines. This eco-friendly method uses high-pressure water streams to remove grease, mineral deposits, and tree root intrusions without chemical cleaners. Our technicians adjust pressure settings based on pipe material to ensure effective cleaning without system damage.
Fixture Installation
Our team specializes in professional installation of bathroom and kitchen plumbing fixtures including toilets, faucets, and shower systems. We work with various brands and styles while ensuring proper sealing and water efficiency. Customers receive guidance on maintenance practices to extend fixture lifespan and prevent common issues like leaks or mineral buildup.
People
Jason Webb
Owner / Master Plumber
Georgia Class II Master Plumber with 15+ years experience. Former corporate plumber turned business owner. Specializes in honest assessments and complex plumbing diagnostics. Holds highest plumbing license classification in Georgia. Founded company to prioritize customer relationships over profit margins.
Questions
Do you charge for service calls?
No, we never charge to come out and assess your plumbing issues.
Are you available for emergencies?
Yes, we provide 24/7 emergency plumbing services with no extra charges.
What areas do you service?
We primarily serve Decatur, Lithonia, and Conyers in Metro Atlanta.
What plumbing licenses do you hold?
We hold Georgia's highest plumbing classification - Class II Master Plumber License.
Can you help with sewer line issues?
Yes, we offer video camera inspections and high-pressure jetting for sewer line maintenance.
Do you offer price matching?
We guarantee competitive pricing with no hidden fees or surprise charges.
Videos
Reviews (3)
Ronald Hamrick
Jul 03, 2014
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Fast, friendly, knowledgeable and for a very reasonable price! This is the guy to call, very satisfied with his work.
Joel G.
Sep 26, 2010
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Jason saved my party! I was throwing my Wife a birthday party and we had a sewer back up. I had used The Plumbing Detectives a few years ago so I had them in my phone still. I called and got ahold of Stephanie and she said Jason would be out within the hour. He showed up and found my outside cleanout and ran the snake down it and within 15 minutes the drain was cleared!! My wife gave him a slice of cake to go!! Bottom line here, if you need a plumber give these guys a shot. Support your local Mom and Pop, these are good guys!
Roni D.
Jun 13, 2009
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My teenager put a small glass in the sink that fit ever so snuggly into the mouth of my garbage disposal. Of course it broke when I tried to dislodge it. As a result the disposal stopped working. Jason came the same day I called, and after waiting for me 20 minutes beyond our appointment (I was in traffic), he graciously fixed my garbage disposal AT NO CHARGE! Jason worked about 20 minutes to fish out broken pieces of glass and even gave me a "key" (Allen wrench, I think) to unjam the disposal in the future! He also showed me how to use the "reset the motor." I offered
