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Business Details
38 Years
experience
Emergency
services
Your Trusted HVAC Partner in North Alabama and Southern Tennessee
Since 1988, Randy Wray's Heating and Cooling has been North Alabama and Southern Tennessee's trusted comfort specialist. As a family-owned and operated business, we prioritize quality, craftsmanship, and fair pricing for our neighbors. Our team brings over 50 years of combined industry experience, with state certifications in heating, cooling, and refrigeration, along with EPA, ARI, and TracPipe accreditations. We serve residential, commercial, and industrial clients across 15+ communities, offering 24/7 emergency HVAC/R services and comprehensive warranties on all repairs.

Our commitment to excellence is reflected in our American Standard dealership, certified installations, and personalized service agreements designed to maintain system efficiency. We stand behind our work with a 1-year minimum parts and labor warranty, extending up to 12 years for qualifying installations. Our three-generation family team ensures every customer receives the technical expertise and community-focused service that has defined our reputation for over three decades.
Services
HVAC Installation Emergency Repairs Commercial HVAC Air Quality Systems Maintenance Agreements
Details
  • Year established: 1988
Highlights and features
  • 50+ years combined HVAC experience serving local communities
  • 24/7 emergency service with rapid response times
  • State-certified technicians with industry-leading accreditations
  • Family-owned business prioritizing personalized customer care
  • Up to 12-year parts and labor warranty on installations
Associations and certifications
  • EPA
  • ARI
Services
HVAC Installation
Professional installation of American Standard heating and cooling systems for residential and commercial properties. Our certified technicians ensure proper sizing, efficient operation, and compliance with local building codes. Includes comprehensive warranty options up to 12 years for lasting performance and energy savings.
Emergency Repairs
Around-the-clock HVAC emergency assistance for residential and commercial systems. Our rapid response team addresses critical heating and cooling failures with diagnostic testing, parts replacement, and system restoration to minimize downtime and discomfort.
Commercial HVAC
Specialized heating and cooling solutions for commercial and industrial facilities including chillers, freezers, and industrial air handlers. Our technicians maintain large-scale systems with preventive maintenance programs and emergency service protocols tailored to business operations.
Air Quality Systems
Installation and maintenance of air purification systems, humidifiers, and smart thermostats to improve indoor air quality. Solutions include UV light sanitization, electronic air cleaners, and dehumidification systems for healthier residential and commercial environments.
Maintenance Agreements
Customizable HVAC maintenance plans with seasonal system inspections, filter replacements, and priority service scheduling. Agreements help extend equipment lifespan, maintain manufacturer warranties, and ensure consistent system performance throughout the year.
People
Randy Wray
Founder
HVAC industry veteran with 30+ years experience. State-certified in heating, cooling, and refrigeration. Holds EPA certification and founded the business in 1988 after technical training and management experience.
Nick Wray
Senior Technician
Third-generation HVAC specialist with national award-winning expertise. State-certified in heating and cooling, EPA, ARI, and TracPipe certified. Completed advanced training at LCCTC with multiple industry awards.
Matt Wray
Certified Technician
Experienced HVAC technician with state certifications and national competition recognition. Specializes in system diagnostics and maintenance. Completed technical training at LCCTC with state and national award achievements.
Questions
What HVAC services do you offer?
We provide complete installation, repair, and maintenance for residential and commercial HVAC systems including air conditioners, heat pumps, furnaces, and air quality equipment.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for residential and commercial clients across North Alabama and Southern Tennessee.
Are financing options available?
Yes, we offer financing options for HVAC system replacements and major repairs. Contact our office for application details and approval.
What warranties do you provide?
We offer a minimum 1-year parts and labor warranty on repairs, with extended warranty options up to 12 years for qualifying system installations.
Which areas do you service?
We serve Ardmore, Athens, Madison, and 12+ surrounding communities in North Alabama and Southern Tennessee for residential and commercial HVAC needs.
Are your technicians certified?
All our technicians hold state certifications in heating and cooling, with additional EPA, ARI, and TracPipe accreditations for specialized system expertise.