Business Details
27 Years
experience
Emergency
services
Your Trusted Local Heating and Plumbing Experts in Berkshire
Active Heating Services has been a trusted provider of heating, plumbing, and drainage solutions since 1999. Our team of Gas Safe and OFTEC-registered engineers delivers expert boiler services, central heating installations, and emergency repairs across Berkshire, Hampshire, and South Oxfordshire. With over 25 years of experience, we prioritize quality workmanship, transparent pricing, and 24/7 responsiveness to ensure customer satisfaction. Our enhanced DBS-checked professionals handle everything from routine maintenance to complex system upgrades. We serve residential and commercial clients, including schools and councils, with a commitment to reliability and technical excellence.Our case studies highlight successful projects at Winchcombe School, Greenham Business Park, and Donnington Grove Hotel. We offer flexible Active Care Plans for ongoing system protection and provide free home surveys for personalized solutions. Our reputation for punctuality, technical expertise, and customer care has driven consistent growth since our founding in Newbury. We maintain industry-leading standards through regular training and investment in advanced diagnostic equipment.
Services
Boiler Service
Boiler Repairs
Boiler Installation
Air Conditioning
Plumbing Services
Drainage Solutions
Oil Boiler Services
Central Heating
Emergency Repairs
Care Plans
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency call-outs for urgent heating issues
- Our engineers are Gas Safe and OFTEC registered
- Transparent fixed pricing with no hidden fees
- Over 25 years of experience in heating and plumbing services
- 90% of breakdowns resolved on the first visit
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Excellent service
Reliable and responsive
Fair pricing
Prompt emergency response
Highly recommended
Services
Boiler Installation
We provide expert boiler installations for gas, oil, and LPG systems. Our engineers handle complete system upgrades with minimal disruption to your home. We offer energy-efficient models with manufacturer warranties and include annual servicing through our care plans. Our installations meet all current safety standards and building regulations.
Air Conditioning
Our energy-efficient air conditioning systems provide year-round temperature control. We install, service, and repair residential cooling and heating units with smart control options. Our F-Gas certified engineers ensure optimal performance and energy savings through regular maintenance and advanced filtration systems for improved air quality.
Drainage Services
We offer comprehensive drainage solutions including unblocking, CCTV surveys, and system repairs. Our specialists handle both internal and external drainage issues using advanced equipment. Services include gutter cleaning, pipe relining, and emergency 24/7 response for urgent blockages and water damage prevention.
Plumbing Services
Our qualified plumbers handle all residential plumbing needs from leak repairs to full system installations. We service kitchens, bathrooms, and garden plumbing with guaranteed workmanship. Emergency repairs are completed promptly with 90% resolved on first visit, and we offer transparent fixed pricing for all jobs.
Oil Boiler Services
We provide specialized oil boiler maintenance, repairs, and installations with OFTEC-certified engineers. Services include tank maintenance, system flushing, and safety checks. We offer emergency support and regular servicing to ensure efficient operation of oil-based heating systems in rural properties without mains gas access.
Questions
Do you offer emergency heating services?
Yes, we provide 24/7 emergency call-outs for urgent heating issues with same-day response guaranteed.
Are your engineers certified?
All our engineers are Gas Safe registered for gas systems and OFTEC certified for oil heating systems.
What areas do you cover?
We serve Berkshire, Hampshire, South Oxfordshire including Newbury, Reading, Basingstoke, and surrounding areas.
Do you provide financing options?
Yes, we offer boiler finance through Novuna Personal Finance with flexible payment plans available.
How can I schedule a boiler service?
Contact us via phone or website to book a service. We offer flexible scheduling including evenings and weekends.
Reviews (4)
Alison Stanton
Jun 02, 2020
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Active Heating have looked after our central heating and oil fired Stanley cooker for years. 5***** for customer care, knowledgeable and friendly engineers and value for money. Everything you expect, but don't always get, from a local family firm.
Becca Bye
Apr 28, 2020
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Fantastic team! They serviced, repaired and advised us on our oil boiler a year ago - first time we've had one. They also fitted two new rads... all good work, done on time, by friendly professional staff. Today, the oil smell from it was horrific... we've just had the oil topped up, so assued it was that, but after a couple of days it wasn't… subsiding so I called Active. They had an engineer here within hours - he found and fixed the leak and he stayed well away from myself and my children, ensuring social distancing safety measures were adhered to. Excellent work again by an excellent
Tony Quinn
Jan 30, 2019
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DAY 1. 4.45pm Boiler breakdown on the coldest night of the winter. Visit at 6pm same evening and broken fan part identified. Order placed for new fan via the internet.
DAY 2. 1pm. Engineer arrives with new fan part and fits it by 2pm. Simply brilliant service. Take out their monthly cover plan. Now!
DAY 2. 1pm. Engineer arrives with new fan part and fits it by 2pm. Simply brilliant service. Take out their monthly cover plan. Now!
Steve Jewell
Mar 19, 2016
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Great customer service and fast responses in an emergency. Would highly recommend their ActiveCare plan. What a friendly bunch!
