Business Details
Your Trusted Flooring Partner in Munster, IN
At Quality Carpets and Floors, we bring decades of flooring expertise directly to your home. With Terry's 30 years of sales experience and Mike's 40 years in the industry, we offer personalized guidance through our shop-at-home service. Our team specializes in hardwood, luxury vinyl, laminate, and carpet solutions, providing free samples and accurate in-home estimates. We prioritize customer satisfaction through seamless installations, transparent communication, and a deep understanding of local market needs. Our commitment to quality ensures every client receives tailored flooring solutions that meet both aesthetic and functional requirements. 
Services
Hardwood Installation
Vinyl Flooring
Carpet Installation
Laminate Flooring
Luxury Vinyl Plank
Highlights and features
- We offer decades of combined flooring expertise.
- Our team provides personalized in-home consultations.
- Free flooring samples available for every customer.
- Expert installation with accurate in-home estimates.
- Committed to transparent communication and customer satisfaction.
What people say
Excellent service
Knowledgeable staff
Beautiful results
Seamless process
Great value
Services
Hardwood Installation
Our hardwood installation service combines premium materials with expert craftsmanship to enhance your space. We offer a wide selection of domestic and exotic wood species, ensuring durability and timeless aesthetics. Our team handles every step, from precise measurements to seamless installation, creating elegant flooring solutions tailored to your lifestyle.
Vinyl Flooring
Vinyl flooring solutions provide water-resistant, low-maintenance options for modern homes. We offer luxury vinyl plank and tile options that mimic natural materials while offering superior durability. Our specialists ensure proper subfloor preparation and precise installation for long-lasting results in residential and commercial settings.
Carpet Installation
From patterned carpets to high-performance fibers, our carpet installation service delivers comfort and style. We provide accurate measurements, professional underlayment installation, and precise fitting for seamless results. Our selection includes stain-resistant options and custom pattern choices to match any interior design preference.
Laminate Flooring
Durable and cost-effective laminate flooring options offer versatile design possibilities. Our team specializes in proper subfloor preparation, precise plank alignment, and expert trim work. We provide scratch-resistant options suitable for high-traffic areas while maintaining natural wood aesthetics at an affordable price point.
Luxury Vinyl Plank
Luxury vinyl plank flooring combines realistic wood visuals with waterproof performance. Our installation process includes moisture testing, proper acclimation, and expert seam sealing. We offer commercial-grade options suitable for kitchens, bathrooms, and high-moisture environments while maintaining residential comfort and style.
People
Terry
Flooring Consultant
With over 30 years of flooring sales experience, Terry specializes in helping customers select perfect flooring solutions. She provides personalized guidance through our shop-at-home service, offering free samples and expert product knowledge to ensure informed decisions.
Mike
Owner
As owner with 40 years in the flooring industry, Mike oversees all installations and provides professional estimates. He ensures every project meets quality standards while maintaining transparent communication with clients throughout the entire flooring process.
Questions
What flooring options do you offer?
We provide hardwood, luxury vinyl plank, laminate, carpet, and vinyl flooring options for residential and commercial spaces.
Do you offer financing options?
Yes, we offer financing through Synchrony to help make your flooring project more affordable.
What areas do you serve?
We primarily serve Munster, Indiana and surrounding areas including Lansing, Indiana.
What payment methods are accepted?
We accept Mastercard, Visa, Discover, and Synchrony financing for your convenience.
How does the shop-at-home service work?
Our specialists bring flooring samples directly to your home for personalized selection, followed by accurate measurements and installation scheduling.
How long does installation take?
Most residential installations complete within 1-3 days depending on project size and complexity, with clear timelines provided during estimates.
Reviews (4)
Jaime Arroyo
Nov 22, 2021
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I have had Quality Carpets install carpet in 2 separate rental apartments. They were great to work with and understood my needs as a property owner with tenants. They even moved furniture for a long term tenant and she was very happy. I also appreciate how Mike was able to save me money by carefully removing the transition strips so they can be reused. The 2nd time I dealt with them, Mike was able to find the original paper receipt from 1 year ago faster than I could do a search on my email. I will continue to give Quality Carpets my business since it's great to support local businesses and they
Terry Wirtes
Jan 19, 2021
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My experience with Quality Carpets and Floors is one of service to our customers and assistance to Mike Dozier, owner of the store. I am always available and it is my pleasure to be of assistance to you with your flooring purchase. Whether it is carpet, hardwood, waterproof luxury vinyl plank, or waterproof luxury vinyl tile and waterproof laminate, you will be amazed with the durability, quality and so many beautiful selections! We are constantly updating our showroom in order that you have the most current products to choose from. Stop by our convenient location at 11 Ridge Road, Munster, In
Lois Hayworth
Oct 29, 2019
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Great service. Haven worked with Mike Dozier and Quality carpet for years both in home and business. Always takes care of customer
Lisa Dozier
Oct 06, 2019
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Huge showroom. Large selection. Wonderful staff and experienced installers. Great family owned business
