Business Details
18 Years
experience
Emergency
services
Expert Plumbing & HVAC Services in Kalona, IA
Founded in December 2008 by Jeremy and Heather Kuenster, our company was built on the principles of honesty, quality, and family-oriented service. We specialize in plumbing, heating, and air conditioning solutions for residential and commercial clients in Kalona, Iowa, and surrounding communities. Our team has grown into an extension of our family, with field technicians and office staff rigorously trained to deliver the expertise and care we expect ourselves. We pride ourselves on tackling even the most challenging jobs, making the impossible possible for our customers. Our 24-hour emergency service is supported by a central office and warehouse stocked with extensive inventory for all brands and parts. We serve Cedar, Henry, Iowa, Johnson, Keokuk, Louisa, Muscatine, and Washington counties, addressing needs ranging from new construction to urgent repairs.Active in our community, we support youth programs and local governance initiatives. Our certified and licensed technicians are committed to resolving your plumbing and HVAC issues efficiently, ensuring comfort and functionality in your home or business. We stand behind the brands we sell, including Daikin HVAC products, and prioritize customer satisfaction through transparent communication and reliable service. With over 15 years of experience, we remain dedicated to evolving with industry advancements while maintaining the personal touch that defines our family business.
Services
Plumbing Services
HVAC Services
Emergency Repairs
System Installations
Routine Maintenance
Details
- Year established: 2008
Highlights and features
- We offer 15 years of experience serving Kalona and surrounding communities.
- Our certified technicians provide 24/7 emergency plumbing and HVAC services.
- We are a family-owned business committed to community involvement.
- Our extensive inventory ensures fast repairs for all brands and systems.
- We partner with trusted brands like Daikin HVAC for quality installations.
Services
Plumbing Services
We address all plumbing needs, from leaky faucets to major pipe repairs. Our technicians handle emergency fixes, installations, and maintenance for residential and commercial properties. With same-day service and extensive parts inventory, we restore functionality quickly and efficiently.
HVAC Services
Our HVAC experts install, repair, and maintain heating and cooling systems. We specialize in Daikin products and offer 24/7 emergency support for furnace or AC failures. Regular maintenance ensures optimal performance and energy efficiency for year-round comfort.
Emergency Repairs
Available 24/7, our emergency team resolves critical plumbing and HVAC issues. Whether it's a burst pipe or a malfunctioning heater, we prioritize rapid response to minimize damage and restore safety in homes and businesses.
System Installations
We install plumbing and HVAC systems tailored to your property's needs. From water heaters to central air conditioning, our team ensures proper setup and integration with existing infrastructure for long-term reliability and efficiency.
Routine Maintenance
Regular maintenance extends the lifespan of plumbing and HVAC systems. Our technicians inspect, clean, and optimize components to prevent breakdowns, reduce energy costs, and maintain consistent performance throughout the year.
People
Jeremy Kuenster
Co-Founder
Jeremy co-founded Kuenster Plumbing, Heating & Air in 2008 with a focus on family values and quality service. He actively supports local youth programs and serves on the Board of Directors for the Kalona Telephone and Technology Co-op.
Heather Kuenster
Co-Founder
Heather co-founded the company alongside Jeremy, emphasizing community engagement and customer care. She ensures the business maintains its family-oriented approach while supporting local initiatives and employee well-being.
Bill
Plumbing Technician
Bill brings extensive hands-on experience to our plumbing team, specializing in emergency repairs and system installations. His technical expertise ensures reliable solutions for residential and commercial clients across the region.
Jonathan
HVAC Technician
Jonathan excels in HVAC diagnostics and installations, providing efficient climate control solutions. His commitment to ongoing training ensures clients receive up-to-date service for heating and cooling systems.
Derek
HVAC Technician
Derek specializes in emergency HVAC repairs and preventive maintenance. His attention to detail and customer-focused approach ensures rapid resolution of system failures while maintaining long-term efficiency.
Questions
Do you offer emergency plumbing and HVAC services?
Yes, we provide 24/7 emergency services for urgent plumbing and HVAC issues.
What areas do you service?
We serve Kalona, IA, and surrounding counties including Cedar, Johnson, and Muscatine.
Are your technicians certified and licensed?
All our service technicians are certified and licensed to ensure quality workmanship.
Do you service all plumbing and HVAC brands?
Yes, we service all brands and partner with Daikin HVAC for quality installations.
Reviews (6)
Heather Schmitt
Dec 23, 2021
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Critical:Professionalism,Punctuality
The only reason I am giving them 1 star is because of the technician, Tom. He was awesome! Thanks Tom! However, the person answering the phone, Heather, is extremely rude and condescending. It is almost impossible to talk to her. She threw a fit on the phone. Tom, keep up the great work!
Service:AC maintenance
The only reason I am giving them 1 star is because of the technician, Tom. He was awesome! Thanks Tom! However, the person answering the phone, Heather, is extremely rude and condescending. It is almost impossible to talk to her. She threw a fit on the phone. Tom, keep up the great work!
Service:AC maintenance
Eric Johnson
Apr 24, 2021
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Weve used Kuenster a few times before. They always do quality work and are pleasant to work with. However, our most recent experience was upsetting. The quote I was given for a job to put our mini split heat pumps up on stands was $1,400, (and that was assuming difficulty working around a gas line which turned out to not be a factor because the gas line is no longer in use). I expressed doubts about that price and Kuenster offered to split the job into two different parts to help spread out the cost. I decided to move ahead with both at once to save costs on two different trips to our house
Jon Rice
Feb 24, 2021
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Critical:Professionalism,Punctuality,Quality,Responsiveness,Value
Fraudulent charging practices, did not honor estimates, price gouging, poor quality, poor communication. Would not recommend to anyone.
Fraudulent charging practices, did not honor estimates, price gouging, poor quality, poor communication. Would not recommend to anyone.
Tricia Van Roekel
Jan 29, 2021
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Positive:Professionalism,Responsiveness
Excellent communication, prompt and very friendly. I would highly recommend them!
Service:HVAC repair
Excellent communication, prompt and very friendly. I would highly recommend them!
Service:HVAC repair
Nick Olberding
Sep 15, 2015
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They did everything they said they were going to do. Prompt, professional, and easy. Thank you for a great service experience.
Ryan O'Leary
Aug 31, 2013
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I needed a repair and my friends had given Kuenster rave reviews. Sure enough, they were available to help us right away, they explained what was needed, gave us some options and went above and beyond to deliver. I just got done giving this contact information to a client of mine because I have the utmost faith in Jeremy and his crew to satisfy my clients and exceed their expectations, within a reasonable time and at a fair price.