Business Details
25 Years
experience
Emergency
services
Your Trusted HVAC Partner in Acton, MA
Pinnacle HVAC has been delivering premium heating, ventilation, and air conditioning services to residential and commercial clients in Massachusetts since 2001. As a locally owned, family-operated business, we prioritize exceptional customer service while maintaining technical expertise in HVAC repair, installation, and maintenance. Our team of certified technicians provides 24/7 emergency support, ensuring rapid response times for urgent heating and cooling needs. With a commitment to innovation, we utilize digital systems and flat-rate pricing to enhance transparency and efficiency. Our technicians undergo rigorous background checks and drug testing, reflecting our dedication to trustworthiness and professionalism.We specialize in Carrier and Goodman equipment installations, offering reliable solutions backed by industry-leading manufacturers. Our service philosophy combines technical excellence with personalized attention, ensuring every client receives tailored solutions that meet their specific comfort requirements. Through consistent investment in training and technology, we maintain our position as a trusted HVAC partner in the communities we serve. Our reputation for quality workmanship and customer-centric service has been built through 22 years of consistent performance and client satisfaction.
Services
Air Conditioning Repair
Air Conditioner Replacement
Ductless Mini Splits
Heating Repair
Heating Replacement
UV Air Purifiers
Programmable Thermostats
Gas Burner Repair
Indoor Air Quality Solutions
Furnace Maintenance
Details
- Year established: 2001
Highlights and features
- 24-hour emergency service available
- Background-checked and drug-tested technicians
- Fast and efficient service from skilled professionals
- Installs top brands like Carrier and Goodman
- Transparent flat-rate pricing with no hidden fees
What people say
Excellent communication
Highly dependable
Exceptional service
Professional technicians
Reliable solutions
Services
HVAC Repair
Our 24/7 HVAC repair service addresses urgent heating and cooling system failures with rapid response times. Certified technicians diagnose and fix furnace, air conditioner, and heat pump issues using advanced diagnostic tools. We prioritize restoring comfort while ensuring long-term system reliability through proper maintenance procedures.
Air Conditioning Installation
We specialize in central air conditioning and ductless mini-split system installations from trusted brands like Carrier and Goodman. Our technicians ensure proper sizing and installation for optimal cooling efficiency. We provide complete system setup including refrigerant lines, electrical connections, and thermostat integration for residential and commercial properties.
Indoor Air Quality Solutions
Our air quality solutions include electronic air filters, UV purification systems, and whole-house humidifiers. We install Lennox PureAir systems and Sanuvox UV lights to eliminate allergens, pathogens, and pollutants. These systems improve respiratory health while protecting HVAC equipment from contamination buildup in tightly sealed modern homes.
Heating System Maintenance
Regular maintenance plans extend HVAC system lifespan while maintaining energy efficiency. Our technicians perform comprehensive inspections, lubricate moving parts, replace filters, and clean burners. Preventative maintenance reduces emergency breakdowns and ensures optimal performance during peak heating seasons.
Ductless Mini-Split Systems
We design and install ductless mini-split systems for homes without existing ductwork. These energy-efficient systems provide zoned temperature control with minimal structural modifications. Our technicians handle both installation and ongoing maintenance for residential and commercial applications requiring flexible climate control solutions.
People
Jay Savoie
Founder
Jay Savoie founded Pinnacle HVAC in 2001 after gaining extensive experience in the HVAC industry since age 14. He leads the company's commitment to exceptional service while maintaining technical excellence. His leadership focuses on combining family values with professional standards to deliver superior HVAC solutions.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, and maintenance for heating and air conditioning systems, plus indoor air quality solutions.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures.
What areas do you service?
We serve Acton, Framingham, Hudson, Marlborough, Natick, Needham, Shrewsbury, Sudbury, Wellesley, and Worcester, Massachusetts.
What HVAC brands do you install?
We specialize in Carrier and Goodman furnace and air conditioning installations, offering reliable, energy-efficient equipment.
Do you offer financing options?
Yes, we offer 0% financing through MassSave energy programs for qualifying HVAC projects.
Are your technicians certified?
All technicians are background-checked, drug-tested, and receive ongoing training for HVAC system expertise.
Reviews (4)
Todd
Dec 16, 2021
Report
Jay, Ben and Mike were all very professional, trustworthy and honest in assessing our HVAC needs for our older Victorian home. Their quality of work and attention to detail was excellent and we actually enjoyed having the crew at our home. I would highly recommend Pinnacle HVAC for home or business. Jay and Ben set a high standard for service and its truly appreciated.
Todd E.
Todd E.
Holt Murray
Jun 15, 2021
Report
I think there is a disconnect somewhere - our technician was great, and I see the other reviews, but we had them come in Tuesday and no diagnosis has gone on to the Home Shield service that connected us to them. Two stars so far. The onsite service onsite was great; the man who came to our place to diagnose the AC problem was awesome. But that's the last we've heard from them. That was Tuesday; it's now Friday and the Home Shield service we used that had Pinnacle come to help us still has not received the diagnosis from Pinnacle, so nothing is fixed. We've called daily and nothing has happened
Cee Colon
Feb 21, 2021
Report
What can i say? During a mid winter cold snap my 30 year old boiler started having an "you need to appreciate me" attitude and one of our heating zones stopped working. Obviously we werent happy and we needed help ASAP. I called Pinnacle and they scheduled something immediately. Team member Mike came out on time and diagnosed the issue promptly and remarkably resolved it almost as quick. It took Mike no time at all to get our home heated again and bring back smiles to my family who were living with blankets draped over them. We are super happy with the service.
Cant say enough about Mike himself
Cant say enough about Mike himself
Casey Robinson
Feb 01, 2021
Report
Pinnacle HVAC is the best. My 30-year-old steam boiler recently stopped working, which left me with no heat. Mike arrived on time, quickly assessed the issue, repaired my heat temporarily, and returned the next day with a part to finish the repair. He even followed up the next day by phone to check that everything was still working properly. When I asked about replacing the boiler, Jay (owner/founder) offered to work with me on the necessary paperwork for Mass Save's heat loan program, but he also assured me there was still some life left in my boiler. Pinnacle HVAC truly cares about their customers
