Business Details
48 Years
experience
Emergency
services
Your Trusted Partner for Heating & Plumbing Solutions
Founded in 1978, Pelco Fuel has established itself as a trusted family-owned provider of comprehensive heating, plumbing, and fuel oil solutions. Our commitment to personalized service ensures every customer receives direct attention from our owners, with emergency response times averaging under three hours. Holding an A+ rating from the Better Business Bureau, we combine licensed expertise with cutting-edge equipment installations, including energy-efficient boilers and programmable thermostats.Our localized service area prioritizes rapid response for Suffolk and Nassau County residents, while our budget plans and financing options provide financial flexibility. With free 5-year boiler service contracts and a customer referral program, we maintain long-term relationships built on reliability and transparency.
Services
Oil Delivery
Heating Systems
Tune-ups & Cleanings
Plumbing Repairs
Boiler Installation
Thermostat Services
Budget Plans
Emergency Service
Fuel Tank Installation
Senior Discounts
Details
- Year established: 1978
Highlights and features
- Family-owned since 1978 with direct owner involvement
- 24/7 emergency response with average 3-hour service times
- A+ Better Business Bureau rating for trusted service
- Free 5-year boiler service contracts with purchases
- Localized service area for faster response times
Associations and certifications
- Better Business Bureau
Services
Oil Delivery
Reliable fuel oil delivery services with budget planning options to stabilize seasonal price fluctuations. Our automatic delivery system ensures homes maintain adequate heating reserves during peak winter months. Customers benefit from discounted rates through our loyalty programs and volume purchase incentives.
Boiler Installation
Professional installation of high-efficiency boilers with manufacturer warranty support. We offer ENERGY STAR-certified models that reduce consumption by up to 30% compared to outdated systems. Our technicians provide lifetime maintenance support and free 5-year service contracts with qualifying purchases.
24/7 Emergency Service
Immediate response for heating and plumbing emergencies with guaranteed same-day resolution. Our rapid response team maintains average arrival times under three hours for critical issues like no-heat conditions or water heater failures. Available 24 hours daily with no additional fees for after-hours service.
Thermostat Services
Installation and programming of digital, Wi-Fi-enabled thermostats to optimize energy efficiency. Our experts recommend models like Nest and Honeywell that reduce heating costs through automated scheduling. Service includes system compatibility checks and personalized configuration for maximum savings.
Plumbing Repairs
Comprehensive plumbing diagnostics and repairs for residential systems. Our licensed plumbers address leaks, pipe corrosion, and fixture malfunctions using industry-standard materials. Emergency plumbing services include water shut-off and flood damage prevention with 24-hour availability.
Questions
What areas do you service?
We serve most of Suffolk and Nassau Counties on Long Island, with priority given to West Islip and surrounding communities for faster response times.
Do you offer payment plans?
Yes, our budget plan divides annual fuel costs into equal monthly payments, and we accept major credit cards for added convenience.
Are emergency services more expensive?
No, our 24/7 emergency service charges standard rates with no after-hours premiums for heating or plumbing emergencies.
How can I save on heating costs?
Upgrade to high-efficiency boilers, install programmable thermostats, and enroll in our automatic delivery program for discounted fuel pricing.
What certifications do your technicians hold?
All technicians are fully licensed, insured, and factory-certified for major equipment brands like Buderus and Burnham boilers.
Reviews (5)
Kris Klaus
Sep 17, 2021
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Critical:Professionalism,Quality
DONOT trust the service men who come to the house. he was not honest and took money and yelled at my mother who is elderly. He also scouted our house, when no one answered the door, very shady dont trust them. caught him on my ring doorbell very creepy.
Service:Heating maintenance
DONOT trust the service men who come to the house. he was not honest and took money and yelled at my mother who is elderly. He also scouted our house, when no one answered the door, very shady dont trust them. caught him on my ring doorbell very creepy.
Service:Heating maintenance
Katherine Chung
Feb 03, 2021
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We had specifically told them to come often so we dont run out of gas.... and guess what? Its been 4 months since their last delivery and we had no heat or hot water last week. We called and thankful they were quick to come in to delivery gas (which is why they deserve a 2 stars at least). We were charged a way higher price per gallon had they come earlier the past few months to fill it. Anyways, just a bit disappointed that now we have a huge bill to pay at once...
Donny Mondelli
Sep 24, 2018
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I remember Jerry when he was a kid. He use to hang out with my brother Joey when he lived on Pacific St. in Brooklyn.
Jerry was one of the nicest guys you could ever want to meet. Everybody in the neighborhood loved him. His mother Mary was a very sweet lady and she was well known in the neighborhood. His father Sal was a hard working family man.
Jerry is someone who is very honest and loyal to his friend, family and customers. He is just a real nice and good hearted person and he can be trusted too. My best wishes to Jerry and his family.
Jerry was one of the nicest guys you could ever want to meet. Everybody in the neighborhood loved him. His mother Mary was a very sweet lady and she was well known in the neighborhood. His father Sal was a hard working family man.
Jerry is someone who is very honest and loyal to his friend, family and customers. He is just a real nice and good hearted person and he can be trusted too. My best wishes to Jerry and his family.
Beth Spierer
Jul 23, 2017
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It is always a pleasure to work with Pelco. Nicky, the mechanic is knowledgeable, caring, and there when needed, even during a late night emergency. Pelco and Nick always do the right thing and I know I am in good hands when it comes to safety and heating. I appreciate his attention to detail and all of the time he spends to make sure the job he… did is a quality one. I certainly did not need to have heat coming up during these 90 degree days so Nicky diagnosed and fixed the problem and tonight I am siting in a cool home. Thank you for a job well done.
William H.
Jan 02, 2017
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My 83 year old mother in law woke up on new years eve with no heat. It was 55 degrees in her house. I went over and restarted the burner, but it would not stay on. I called Pelco's 24/7 emergency number since they had installed it and no answer. I tried for an hour. This was 10:00 AM. Then I went to their office to see if someone could help her. The office was closed. We eventually had to hire Dashing Dan's (I trust them) to come take a look and they fixed it and charged her $150. I would not ever recommend Pelco. Before I went to gas, I used Sweezeys. They were awesome and
