Open Plan Systems

Business Details

Custom Office Furniture Solutions in Richmond, VA

Open Plan Systems has been a trusted partner in creating versatile workspaces since our founding in Richmond, Virginia. With over 45 years of combined leadership experience in the office furniture industry, we deliver comprehensive solutions for entire office environmentsfrom full-space design to individual seating selections. Our U.S.-manufactured systems combine modern aesthetics with exceptional value, supported by a legacy of personalized service and dependable delivery timelines. As a certified small, woman-owned business (SWaM), we prioritize employee welfare through competitive benefits packages and maintain strong community ties through initiatives like our annual charity fundraiser. Our team of industry veterans, including COO Dean Williams and CEO Pamela Williams, brings deep expertise in financial management, production, and customer service to every project.

We specialize in customizable panel systems, sit-stand solutions, and ergonomic seating that enhance workplace wellness while maintaining aesthetic cohesion. Backed by robust warranties and supported by a dedicated logistics team, our products are designed for seamless integration and long-term durability. Through strategic partnerships and a commitment to innovation, we ensure clients receive tailored solutions that meet evolving workspace demands. Our Richmond-based operations serve clients nationwide, combining local accountability with national reach to deliver consistent quality and service excellence.

Services

Office Furniture Custom Workspaces Sit-Stand Solutions Ergonomic Seating Storage Systems Panel Systems Desk Accessories Modular Walls Training Tables Space Planning

Highlights and features

45+ years of combined leadership experience in office furniture manufacturing
Competitive pricing with U.S.-manufactured products and nationwide delivery
Customizable solutions for complete office environments
Certified small, woman-owned business with proven reliability
Dedicated customer service team with industry-specific expertise

Associations and certifications

SWaM Certified (Small, Woman-Owned Business)

Website

Update Listing

Services

Office Furniture

We offer comprehensive office furniture solutions including panel systems, seating, and storage units. Our products combine modern design with functional efficiency to create cohesive work environments. All items are designed for easy integration with existing infrastructure while maintaining aesthetic consistency across workspaces.

Sit-Stand Solutions

Our adjustable height tables feature 2-stage and 3-stage bases with multiple finish options. These ergonomic solutions promote workplace wellness through customizable height settings and include smart technology integration for position tracking and health monitoring.

Custom Workspaces

We create customized workspace solutions that adapt to specific business needs. From initial design to final installation, our team ensures seamless implementation of panel systems, modular walls, and collaborative workstations that enhance productivity and spatial efficiency.

Ergonomic Seating

Our seating line includes task chairs, guest chairs, and executive seating designed for extended use. Each product balances comfort with durability while maintaining aesthetic coordination with other office furniture elements for a polished workspace appearance.

Storage Systems

We provide coordinated storage solutions including pedestals, lateral files, and overhead units. Our systems maintain visual consistency with other furniture while optimizing space utilization through modular configurations and integrated organizational features.

People

Dean Williams

Chief Operations Officer

With over 45 years in the furniture industry, Dean Williams leads operations at Open Plan Systems. His expertise spans office supply dealership management, systems furniture remanufacturing, and value-priced product development for commercial applications.

Pamela Williams

Chief Executive Officer

Pamela Williams directs financial strategy at Open Plan Systems, leveraging 20+ years of experience in office furniture operations. Her leadership focuses on sustainable growth through strategic planning and employee benefit programs that exceed industry standards.

Dina Fink

Director of Customer Service

Dina Fink manages customer service and design teams at Open Plan Systems. With over 20 years in customer relations and a decade of furniture industry experience, she ensures consistent service excellence across all client interactions.

Jay Bryson

Director of Sales

Jay Bryson has served Open Plan Systems for over two decades in various leadership roles. As Director of Sales, he combines production expertise with strategic sales management to maintain the company's market position.

Ben Mitchell

Director of Operations

Ben Mitchell brings 45 years of furniture manufacturing experience to Open Plan Systems. His career spans upholstery production, service management, and operational leadership in both corporate and entrepreneurial settings.

Questions

What types of office furniture does Open Plan Systems offer?

We provide panel systems, sit-stand solutions, ergonomic seating, storage units, modular walls, and accessories for complete office environments.

Do you offer customizable workspace solutions?

Yes, we create tailored environments with coordinated furniture systems that adapt to specific spatial requirements and aesthetic preferences.

Are your products manufactured in the United States?

Yes, our new manufactured systems are produced domestically with a focus on quality and value for commercial clients.

What makes Open Plan Systems different from competitors?

We combine 45+ years of industry experience with SWaM certification, personalized service, and nationwide delivery capabilities for comprehensive workspace solutions.

Do you provide warranty information for your products?

Yes, our products come with robust warranties. Visit our website or contact our team for specific warranty details.

Reviews (7)

Write a Review

Saif Adel

Nov 13, 2021 Report

Truck driver Stay away from this s&&t hole place they will make you wait all day to get you loaded the forklift guys is smoking outside and taking on the phone while you sit in the truck waiting for them

Edward Jones

Sep 16, 2021 Report

I still haven't received my payment yet. It's been about a month, and get this....it's only for one day. No one is returning my calls or emails

Dt Dt

Aug 18, 2021 Report

This company is one of the worst I have ever worked for. They promote being a family owned and operated business but its more like a cult or the Jim Jones Family. If you do not bow down and worship the leaders or drink the Kool Aid you will not survive their wrath. You are not allowed to have opinions, make suggestions or do a superior job if it means you show any signs of intelligence one of the senior managers cannot comprehend or thought of first. They feel even more threatened by anyone who has morals, ethics and integrity because none of these attributes come

Rabt

Jun 14, 2021 Report

It appears that Allan is in cahoots with the landstar broker be advised and be aware if you decide to try to book the load they will leave you hanging waste your time and money. Really unethical

Chris T.

Aug 11, 2020 Report

Terrible place to work. management is rude & non accommodating. turnover rate is very high. stay away

Marc Rosen

Jul 24, 2020 Report

Well, Im a dealer, and have much first hand knowledge of the products and people. It is my opinion OPS has the best Herman Miller Clone system available. Whenever Ive had an issue, the responsiveness has been excellent. They care about their dealers,
They ship when they say they will, and the shipping damage rate is very low. Ive had excellent success selling both systems and their Benching and glad I am an ops dealer. I withold the last star...but theyre getting there, and most of the time it is.

Michel K.

Nov 28, 2017 Report

So this was originally a one star because of some issues my business had with this business and because of the rude representative that was spoken with. However, another rep called and apologized and did everything she could to fix the issues. The business was able to make up for the mistakes so we are good with them. Make sure that many questions are asked so that the proper equipment is ordered the first time.