Business Details
24 Years
experience
Emergency
services
Expert HVAC, Plumbing & Underground Services in Champaign, IL
Since 2002, Lanz Heating & Cooling has been a trusted provider of HVAC, plumbing, and underground services in Champaign, IL. Our family-owned business prioritizes customer satisfaction through honest, transparent service and a commitment to technical excellence. With over 115 employees and a fleet of 90 trucks, we combine industry expertise with personalized care, offering 24/7 emergency support and preventative maintenance plans.Our team holds certifications from leading manufacturers like Trane and Mitsubishi, ensuring top-tier service quality. We back all work with a 100% satisfaction guarantee, reflecting our core values of integrity, innovation, and community focus.
Services
AC Installation
Furnace Repair
Plumbing Maintenance
Duct Cleaning
Underground Pipelining
Details
- Year established: 2002
Highlights and features
- 24/7 emergency service with no after-hours fees
- Certified technicians with manufacturer-backed training
- 100% satisfaction guarantee on all work
- Transparent flat-rate pricing with upfront costs
- Preventative maintenance plans for long-term system health
Associations and certifications
- Trane Comfort Specialist
- BBB
- Mitsubishi Diamond Dealer
What people say
Quick emergency response
Professional technicians
Transparent pricing
Reliable maintenance plans
Expert system installations
Services
AC Installation
We provide expert AC installation services for residential and commercial properties. Our certified technicians ensure proper system sizing and energy-efficient placement. All installations include manufacturer warranties and post-installation performance checks to guarantee optimal cooling performance.
Furnace Repair
Our team offers prompt furnace repair services for all makes and models. We diagnose issues using advanced diagnostic tools and prioritize same-day repairs. Technicians carry common replacement parts to minimize service interruptions and restore heating efficiency.
Plumbing Maintenance
We provide comprehensive plumbing maintenance including leak detection, drain cleaning, and water heater servicing. Our preventative maintenance plans include bi-annual inspections to identify potential issues before they become emergencies.
Duct Cleaning
Our duct cleaning services improve indoor air quality through HEPA-filtered equipment and NADCA-compliant methods. We remove contaminants from HVAC ductwork and provide post-cleaning air quality assessments to ensure system efficiency.
Underground Pipelining
We specialize in trenchless underground pipe repair using cured-in-place pipe technology. This minimally invasive method repairs sewer and water lines without excavation, reducing property disruption and restoration costs.
People
Troy Lanz
Founder
With 16 years of HVAC industry experience prior to founding the company, Troy Lanz established the business in 2002. He oversees operations while maintaining active involvement in technician training and quality control.
Kathleen Lanz
Co-Owner
As co-owner, Kathleen Lanz manages administrative operations and community engagement initiatives. She plays a key role in maintaining the company's customer-centric culture and core values.
Kurt
Comfort Consultant
Certified HVAC specialist with expertise in system design and energy efficiency. Kurt provides personalized consultations, ensuring proper equipment sizing and tailored solutions for residential and commercial clients.
Boston Williams
Master Plumber
Experienced master plumber specializing in complex repairs and installations. Boston leads plumbing teams with a focus on precision workmanship and customer education about system maintenance best practices.
David
HVAC Technician
Certified HVAC technician with expertise in system diagnostics and repairs. David provides detailed explanations of issues and solutions while maintaining a clean work environment during all service calls.
Questions
What areas do you service?
We serve Champaign, Urbana, Monticello, St. Joseph, Rantoul, and surrounding Illinois communities, plus Goodyear, AZ.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services with no additional after-hours fees.
What financing options are available?
We offer flexible financing plans through approved lenders for system replacements and major repairs.
Are your technicians certified?
All technicians hold manufacturer certifications from Trane, Mitsubishi, and industry-standard plumbing/HVAC licenses.
Do you provide maintenance plans?
Yes, our Lanz Comfort Family membership includes bi-annual system checkups and exclusive service discounts.
What sets you apart from competitors?
We combine family-owned personalized service with large-scale technical resources, backed by a 100% satisfaction guarantee.
Videos
Reviews (4)
Wendy Remmers Jent
Dec 01, 2021
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Victor was my tech. He was very polite and explained to me what he was doing and what it would need. Other than some confusion when we first tried to schedule with them, they were good.
Jessica R.
Sep 15, 2020
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I called Lanz Inc. to have a new faucet installed because the original faucet was not turning on and off easily.
Then, 12 days later I noticed a HUGE amount of water in the basement saturating the floor right below the kitchen sink and the surrounding area,where coincidentally we just had our new faucet installed by Lanz Inc. I called Lanz Inc who came out and could not find the source of the water. The plumber denied any possibility that the water could have been due to the faucet installation 12 days earlier. There was so much water, the plumber recommended that we call a water remediation
Then, 12 days later I noticed a HUGE amount of water in the basement saturating the floor right below the kitchen sink and the surrounding area,where coincidentally we just had our new faucet installed by Lanz Inc. I called Lanz Inc who came out and could not find the source of the water. The plumber denied any possibility that the water could have been due to the faucet installation 12 days earlier. There was so much water, the plumber recommended that we call a water remediation
J. M.
Dec 05, 2018
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A few weeks ago was the second time I ever used Lanz. I woke up to no hot water, the pilot light was out. I called Lanz and they were out within an hour. The tech vacuumed around the pilot light and removed the thermocouple. He said there was a tiny ceramic disc that needed to be replaced. He did that and was out of the house in less than an hour, but not before handing me a bill for $358 (I saw that this same amount was charged to another reviewer for a different project.) That afternoon I found that the heater was off again, and called Lanz. A different person came out and got it working, and
Wade F.
Sep 11, 2018
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First let me start by giving a compliment. The work was done well and the technicians were very nice. Lanz has a great reputation, that's why I called them but I should have done a little more research. My wife and I are selling our home and per the inspection demands, the A/C condensate drain needed to be "fixed by a professional" because it was draining into my crawl space. In reality I think it was just fine dripping onto the dirt/ gravel floor but the vapor barrier was catching the drip so water was pooling. The fix was to route the drain tube through the exterior wall and out
