Premium Carpet Care

Business Details

24 Years

experience

Professional Carpet Cleaning Services in Lincoln, NE

Since 2002, Premium Carpet Care has been dedicated to providing exceptional carpet and upholstery cleaning services in Lincoln, Nebraska. Founded by Travis and Nikki Thompson as a one-truck operation, our growth to a multi-truck team reflects our commitment to quality, customer satisfaction, and innovation. Our IICRC-certified technicians utilize state-of-the-art equipment and advanced cleaning methods to deliver deep, lasting results for residential and commercial clients.

We prioritize continued education, ensuring our team stays at the forefront of industry standards while maintaining a client-focused approach. Our reputation as the local expert is built on transparency, reliability, and a lifetime guarantee on stretching and repair work. With a referral rewards program and a focus on long-term relationships, we strive to exceed expectations through meticulous attention to detail and personalized service.

Services

Carpet Cleaning Upholstery Cleaning Rug Cleaning Tile & Grout Cleaning Carpet Stretching & Repair

Details

Year established: 2002

Highlights and features

We have over 20 years of experience in professional carpet cleaning.
Our team is IICRC-certified for industry-standard expertise.
We offer a lifetime guarantee on carpet stretching and repair work.
We use state-of-the-art equipment for deep, lasting clean results.
Our eco-friendly cleaning agents protect families, pets, and the environment.

Associations and certifications

IICRC Certified Firm

What people say

Fantastic results Professional technicians Exceeded expectations Spotless carpets Lifetime guarantee

Website

Update Listing

Services

Carpet Cleaning

Our multi-step carpet cleaning process includes pre-inspection, preconditioning, and truck-mounted extraction to remove embedded dirt and allergens. Using pH-balanced solutions, we ensure carpets dry fresh without residue. Technicians address specific concerns like stains and odors, with optional protector application for long-term maintenance.

Upholstery Cleaning

Steam cleaning and specialized spotting solutions restore furniture by removing stains, pet dander, and allergens. Our low-moisture techniques minimize drying time while preserving fabric integrity. Services include pre-treatment of high-traffic areas and post-cleaning protection to extend upholstery lifespan.

Tile & Grout Cleaning

High-pressure cleaning systems and non-toxic agents deep-clean tile surfaces and grout lines. The process includes pH balancing, manual brushing for tough stains, and sealing options to maintain shine. Technicians address discoloration caused by embedded grime and foot traffic.

Carpet Stretching & Repair

Power stretching techniques eliminate buckles and wrinkles caused by improper installation. We replace damaged padding and tack strips, offering a lifetime guarantee on workmanship. Services include seam repair, spot treatment, and reinstallation for lasting durability.

Rug Cleaning

Off-site and on-site rug cleaning uses color-stability tests and gentle agitation to preserve fibers. The process includes fringe grooming, odor treatment, and submersion washing. Drying racks ensure proper air circulation for natural and synthetic materials.

People

Travis Thompson

Owner

Co-founder Travis Thompson established Premium Carpet Care in 2002. With over two decades of industry experience, he oversees operations and client relations, emphasizing certified training and advanced equipment to maintain service excellence.

Nikki Thompson

Owner

Nikki Thompson co-founded the company alongside Travis. She manages administrative operations and client communications, ensuring seamless service delivery and adherence to quality standards since the company's inception.

Questions

What services does Premium Carpet Care offer?

We provide carpet cleaning, upholstery cleaning, rug cleaning, tile & grout cleaning, and carpet stretching/repair services in Lincoln, NE.

Are your technicians certified?

Yes, our team includes IICRC-certified professionals trained in advanced cleaning techniques and stain removal.

Do you offer a warranty on services?

We provide a FREE one-year Spot & Spill Warranty and a lifetime guarantee on carpet stretching and repair work.

How long does carpet cleaning take?

Most homes take 2-4 hours, with drying times typically under 24 hours using our moisture-extraction methods.

Can you remove pet stains and odors?

Yes, our process includes specialized treatments for pet contamination, including padding replacement and enzymatic odor neutralization.

Reviews (6)

Write a Review

Carla Butler

Dec 03, 2021 Report

Travis and his buddy are very good and have very serving hearts. Where there is some issues with our only 5 year carpet, they are helping us with the manufacturing company.
Services:Carpet cleaning,Pet stain and odour removal

Helen Moore

Nov 24, 2021 Report

They fixed a sub-floor problem that had been creating a "dip" in my carpet for years between new and old construction. Above and beyond! Great carpet cleaning job as well - on time and reasonable price.
Service:Carpet cleaning

Connie Kramer

Nov 14, 2021 Report

Would highly recommend this service. They were prompt, efficient, reasonably priced and very, very pleasant. They stretched the bedroom carpet and cleaned three rooms. Very pleased!
Service:Carpet cleaning

J. Scdoris

Oct 31, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great service. Showed up on time. Did a great job cleaning our area rug. Will hire them again.
Service:Area rug cleaning

Paul Hoffschneider

Oct 31, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thanks Travis and Nikki. Great job on my carpets and ultra professional. Keep up the good work. also very fair pricing. outstanding
Service:Carpet cleaning

Drew Buss

Oct 26, 2021 Report

We've been fans of Travis and Premier for many years. They combine professionalism, great customer service, high quality carpet services, and reasonable prices. We can't recommend them highly enough. When you find a high quality service company, stick with them!