Business Details
33 Years
experience
Your Trusted Carpet Cleaning Experts in Tacoma, WA
Genesis Carpet Care has been a trusted name in the Puget Sound region since 1993. Our family-owned business was founded in Puyallup, WA, with a clear mission: to deliver exceptional cleaning services at affordable prices while maintaining the highest standards of quality. Over three decades, we have built a reputation for reliability, leveraging advanced HydraMaster steam cleaning systems and employing highly trained technicians who ensure superior results with every visit. Our commitment to excellence is reflected in our 4.9/5.0 average customer rating and a track record of satisfied clients across Pierce County. We specialize in carpet cleaning, upholstery treatment, pet odor removal, and Scotchgard protectant application, using proven four-step cleaning methods recommended by top carpet manufacturers.By combining state-of-the-art equipment with personalized service, we protect our clients' investments and keep their living spaces fresh and clean. Our team prioritizes transparency, offering free estimates and flexible scheduling options, including online booking and 24/7 phone support. As a locally rooted business, we understand the unique needs of communities in Auburn, Tacoma, Gig Harbor, and surrounding areas, ensuring tailored solutions that meet both residential and commercial demands. With no hidden fees and a focus on customer satisfaction, Genesis Carpet Care remains the preferred choice for those seeking dependable, high-quality cleaning services in the Pacific Northwest.
Services
Steam Cleaning
Upholstery Cleaning
Pet Treatment
Scotchgard Application
Furniture Moving
Carpet Protection
Odor Removal
Stain Treatment
Commercial Cleaning
Free Estimates
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in professional carpet cleaning.
- Our team uses state-of-the-art HydraMaster steam cleaning systems.
- We offer free estimates and 24/7 scheduling flexibility.
- Our four-step cleaning method is recommended by carpet manufacturers.
- We maintain a 4.9/5.0 customer satisfaction rating.
What people say
Excellent track record
High standards
Quality results
Affordable prices
Professional technicians
Services
Steam Cleaning
Our truck-mounted HydraMaster steam cleaning system uses a four-step process - prespray, dwell, agitation, and extraction. This industry-recommended method removes deep-seated dirt and stains while preserving carpet fibers. Clients benefit from improved indoor air quality and extended carpet lifespan through our thorough cleaning approach.
Upholstery Cleaning
We apply truck-mounted steam cleaning to upholstered furniture using adjustable moisture settings. Our technicians handle delicate fabrics with low-moisture techniques while effectively removing embedded soils. This service restores furniture appearance and maintains fabric integrity through proper extraction methods.
Pet Treatment
Our three-phase pet treatment process targets urine salts, stains, and lingering odors. We use enzymatic solutions to break down organic matter before extraction, then apply odor-neutralizing treatments. This specialized service eliminates both visible stains and microbial activity causing persistent smells.
Scotchgard Application
After cleaning, we apply Scotchgard protectant to traffic areas using even coverage techniques. This water-resistant barrier prevents liquid absorption, reducing permanent stain risks. The treatment maintains carpet appearance between professional cleanings while protecting your flooring investment.
Furniture Moving
We provide light furniture relocation services as part of our cleaning process. Technicians carefully move items like tables and chairs, maintaining proper lifting techniques. For heavier objects like couches, we offer relocation assistance upon request to ensure complete area coverage.
Questions
What areas do you service?
We serve all Pierce County communities including Tacoma, Puyallup, Gig Harbor, and Auburn.
How long does carpet drying take?
Carpets dry in 4-6 hours after cleaning and can be walked on with clean shoes after 30 minutes.
Do you move furniture during cleaning?
We move light furniture; couches and heavy items can be moved upon request.
What's included in your pet treatment service?
Our 3-step process removes urine, odor, and stains using specialized extraction techniques.
Is Scotchgard application worth it?
Scotchgard creates a protective barrier against spills, extending carpet lifespan and maintaining freshness.
Reviews (6)
Angela Musgrove
Dec 24, 2021
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Carpets turned out ok from cleaning. Looked good from the naked eye. But pet odor was still there right after being freshly cleaned. Had received multiple quotes from other companies and was double the price. Needed the job done that day so went with them as they were available.
Tully G.
Dec 21, 2021
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Positive:Professionalism
Jeff provided excellent service! Super happy that my carpets look brand new - Thank you!
Service:Carpet cleaning
Jeff provided excellent service! Super happy that my carpets look brand new - Thank you!
Service:Carpet cleaning
Jenny TwentyThree
Nov 24, 2021
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The company is wonderful. We bought our first house and the previous owners had big dogs. We wanted to get the carpets cleaned before moving our furniture in, but the closing date kept getting pushed out. We were able to schedule Genesis carpet cleaning on a Tuesday for a cleaning service on Thursday. The guys were on time, friendly, and patiently explained to my husband and I what they were doing before they started. Then to top it all off, price was quite a bit less than I had expected. It is now Friday morning and the carpets are mostly dry and they look and smell 100x better! I am very very
Lena Duggan
Oct 30, 2021
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Jeff has been cleaning my carpets for quite some time. He is prompt and professional and quick. My old carpets look like new when he is done. He has a restorative method that can lift dirt and fiber you didn't even know was there. For around $400 you can have four rooms, and one large wool area rug restored, deep cleaned, and pet protected. I highly recommend Genesis Carpet Cleaning.
Andrew Sims
Oct 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional and great people! Very fast, and the quality of work was amazing for the price! 10/10 would recommend to anyone I know needing carpet cleaning services!
Service:Carpet cleaning
Very professional and great people! Very fast, and the quality of work was amazing for the price! 10/10 would recommend to anyone I know needing carpet cleaning services!
Service:Carpet cleaning
Debbie Koch
Oct 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jeff did an amazing job and was exceptionally professional. I needed someone to come within a couple of days and they booked my appointment Within 24 hours! Im so happy I used them! I would highly recommend them!! They are reputable, responsible, super nice, and my carpets look AMAZING!!!! Thank you again for a job well done!
Service:Carpet cleaning
Jeff did an amazing job and was exceptionally professional. I needed someone to come within a couple of days and they booked my appointment Within 24 hours! Im so happy I used them! I would highly recommend them!! They are reputable, responsible, super nice, and my carpets look AMAZING!!!! Thank you again for a job well done!
Service:Carpet cleaning
