Business Details
10 Years
experience
Emergency
services
Your Trusted Plumber in Shenandoah, VA
At R.C. Gochenour & Son Plumbing, we bring over 25 years of industry expertise to Shenandoah, VA, and surrounding communities. Founded by Robert Gochenour, our family-owned business combines generational knowledge with modern techniques to deliver reliable plumbing solutions. Our team prioritizes prompt service, arriving prepared with fully stocked vehicles to resolve issues efficiently. We specialize in repairs, installations, and water treatment systems, using high-quality products from trusted brands like American Water Heaters and Water Right.Our commitment to transparency ensures clear communication, detailed explanations, and upfront pricing. With a focus on exceeding expectations, we handle everything from emergency leaks to whole-home repiping, backed by a track record of 5-star reviews and repeat customers. Our dedication to professionalism, including meticulous cleanup and 24/7 emergency availability, has made us a trusted local choice since 2016.
Services
Boiler Repair
Drain Cleaning
Emergency Plumber
Water Heater Installation
Sewer Line Repair
Water Softener Installation
Sump Pump Repair
Toilet Installation
Pipe Repair
Water Filtration Systems
Details
- Year established: 2016
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our team uses advanced diagnostic tools for accurate leak detection.
- We provide transparent pricing with no hidden fees.
- Our technicians hold Class A Contractor licensing in Virginia.
- We guarantee satisfaction with all repairs and installations.
What people say
Same-day emergency service
Clear communication
Professional technicians
Fair pricing
Thorough explanations
Services
Water Heater Repair
Our technicians diagnose and repair all types of water heaters, including tankless and traditional models. We identify issues like faulty heating elements, sediment buildup, or leaking tanks, providing same-day repairs to restore hot water access. With expertise in brands like American Water Heaters, we ensure efficient performance and longevity. Emergency service available for urgent hot water needs.
Drain Cleaning
We clear stubborn clogs using advanced drain snakes and hydro-jetting equipment. Our team addresses kitchen, bathroom, and main sewer line blockages caused by grease, hair, or debris buildup. Preventative maintenance services help avoid future backups. We use camera inspections to identify root causes like tree root intrusion or pipe corrosion for lasting solutions.
Sewer Line Repair
We repair damaged sewer lines using trenchless technology when possible, minimizing property disruption. Our specialists handle pipe collapses, cracks, and root infiltration. We conduct video inspections to pinpoint leaks or blockages, offering repair or replacement options. Emergency services address urgent backups and foul odors from sewer line failures.
Water Softener Installation
We install high-efficiency water softeners from Water Right to eliminate mineral buildup in pipes and appliances. Our technicians assess water hardness levels to recommend appropriate systems. We handle both salt-based and salt-free options, ensuring proper sizing for household water usage. Regular maintenance services optimize system performance and extend equipment lifespan.
Emergency Plumbing
Available 24 hours a day for urgent issues like burst pipes, severe leaks, or complete water loss. Our rapid response team arrives equipped to handle any crisis, from slab leaks to frozen pipe bursts. We prioritize water damage prevention through immediate repairs and temporary mitigation measures until permanent fixes are completed.
People
Robert Gochenour
Owner/Operator
Third-generation plumber with over 25 years of industry experience. Specializes in complex repairs and system installations. Known for meticulous attention to detail and customer-focused service approach. Holds Virginia Class A Contractor license.
Questions
What plumbing services do you offer in Shenandoah?
We provide full-service plumbing including repairs, installations, and maintenance for water heaters, sewer lines, drains, water softeners, sump pumps, and more. Emergency services available 24/7.
How quickly can you respond to plumbing emergencies?
Our emergency team typically arrives within 2 hours of contact. We prioritize urgent issues like burst pipes, severe leaks, and complete water loss to minimize property damage.
Do you offer financing options for plumbing projects?
Yes, we provide flexible financing solutions for major installations or extensive repairs. Ask about our financing programs during your initial consultation.
What areas do you service?
We serve Shenandoah and surrounding communities in Rockingham and Page Counties, including Elkton, Luray, Stanley, and New Market.
Are your plumbers licensed and insured?
All our technicians hold Virginia Class A Contractor licenses and undergo regular training. We maintain full insurance coverage for all service work.
How can I prevent plumbing emergencies?
Schedule annual inspections, address minor leaks promptly, avoid flushing non-biodegradable items, and winterize outdoor fixtures. Our team offers preventative maintenance plans to keep systems in optimal condition.
Reviews (6)
Cindy Brown
Nov 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Not only were all the broken things fixed, replaced or improved, I got a great education about the water systems in my house! Mr. Gochenour was very patient, and went above and beyond the original request to make things work!
Services:Pipe repair,Tap repair,Toilet installation,Outdoor system repair
Not only were all the broken things fixed, replaced or improved, I got a great education about the water systems in my house! Mr. Gochenour was very patient, and went above and beyond the original request to make things work!
Services:Pipe repair,Tap repair,Toilet installation,Outdoor system repair
Michael Dovel
Nov 14, 2021
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They are on time and very friendly. They gave us a quote of the exact amount before starting the project. My project ended up being a six hour project and they never once took a break until the job was completed. If issues arrived during the project they were sure to let us know exactly what they were doing. Will definitely use this service again.
Spencer Huffman
Nov 13, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Had them replace a sump pump, and during their process of replacing it was discovered that an important plumbing valve was missing. They went ahead and installed that as well after replacing the sump pump.
Had them replace a sump pump, and during their process of replacing it was discovered that an important plumbing valve was missing. They went ahead and installed that as well after replacing the sump pump.
Signe Burgen Vaughan
Nov 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
It is reassuring to have a professional and responsive plumber!
Service:Outdoor system repair
It is reassuring to have a professional and responsive plumber!
Service:Outdoor system repair
Avi Green
Nov 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Wow, we had a great experience with R.C. Gochenour & Son Plumbing! We were able to get a quick appointment, their staff was super helpful in solving a number of plumbing challenges, and the pricing was fair. I could not recommend them enough.
Wow, we had a great experience with R.C. Gochenour & Son Plumbing! We were able to get a quick appointment, their staff was super helpful in solving a number of plumbing challenges, and the pricing was fair. I could not recommend them enough.
Nathan Maust
Sep 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Robert came on time, was professional, did a great job, left no mark that he had been there. Highly recommend.
Service:Toilet installation
Robert came on time, was professional, did a great job, left no mark that he had been there. Highly recommend.
Service:Toilet installation
