Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Kingston, PA
Ken Rex Plumbing, Heating & Cooling has been a trusted name in the HVAC and plumbing industry for over 75 years. As a second-generation, family-owned business, we pride ourselves on delivering energy-efficient systems tailored to each customer's needs. Our team of licensed professionals specializes in new installations, upgrades, preventive maintenance, and 24/7 emergency services. With a focus on Carrier products and advanced technologies, we ensure year-round comfort for residential clients in the Greater Wilkes-Barre/Scranton and Poconos Mountain areas. Our commitment to quality extends to personalized system design, hands-on customer education, and comprehensive warranties.We maintain rigorous industry standards through continuous technician training and adherence to manufacturer specifications. Our preventive maintenance programs help extend equipment lifespan while optimizing energy efficiency. From initial consultation to post-installation support, we prioritize transparency, reliability, and customer satisfaction. Our decades of local market expertise enable us to deliver solutions that balance performance with budgetary considerations.
Services
HVAC Installation
Plumbing Repairs
Preventive Maintenance
Indoor Air Quality
Water Heater Services
Emergency Service
System Upgrades
Ductless Solutions
Extended Warranties
Details
- Year established: 1950
Highlights and features
- We offer 75+ years of combined HVAC and plumbing expertise
- Our team provides 24/7 emergency service with rapid response times
- We implement manufacturer-certified installation and maintenance procedures
- We guarantee transparent pricing with no hidden fees
- Our technicians hold active Carrier product certifications
What people say
Timely installation
Excellent workmanship
Professional staff
24/7 availability
Clear explanations
Services
HVAC Installation
Our HVAC installation service delivers customized heating and cooling solutions for residential properties. We conduct precise load calculations to determine optimal system sizing while considering factors like insulation quality and local climate conditions. Our NATE-certified technicians follow manufacturer specifications for equipment placement and ductwork configuration. We provide comprehensive walkthroughs of system operation and maintenance requirements to ensure customer understanding and satisfaction.
Plumbing Repairs
We offer 24/7 plumbing repair services for urgent issues including water heater malfunctions and pipe leaks. Our technicians carry specialized diagnostic tools to identify hidden leaks and pressure problems. We maintain a stock of Carrier-certified replacement parts for immediate repairs. Our approach combines rapid response times with thorough diagnostics to resolve issues efficiently while minimizing property disruption.
Preventive Maintenance
Our preventive maintenance programs include comprehensive inspections and component servicing for HVAC systems. We perform coil cleaning, refrigerant level checks, and electrical connection testing according to manufacturer guidelines. Annual boiler safety checks and furnace efficiency tests help maintain optimal performance. These services extend equipment lifespan while reducing emergency repair risks through early issue detection.
Indoor Air Quality
We provide indoor air quality assessments and remediation solutions for residential environments. Our offerings include HEPA filtration systems, UV light purification, and humidity control devices. We conduct air quality testing to identify contaminants before recommending specific solutions. Our team installs and maintains systems that reduce allergens and improve overall home air quality while ensuring compatibility with existing HVAC infrastructure.
Water Heater Services
We offer complete water heater solutions including tankless system installations and conventional unit replacements. Our technicians perform energy factor evaluations to recommend efficient models based on household needs. We provide anode rod inspections and sediment removal services to maintain system efficiency. Our service includes proper venting configuration and safety valve testing to ensure reliable hot water supply and safety compliance.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system installations, repairs, preventive maintenance, and 24/7 emergency services for residential properties.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service includes urgent plumbing repairs for water heaters, pipe leaks, and related issues.
What payment options are available?
We accept cash, checks, credit cards, and offer financing options with approved credit for major installations.
Are financing options available?
Yes, we provide financing solutions for HVAC replacements and major plumbing projects with approved credit applications.
What areas do you service?
We serve Kingston, Wilkes-Barre, Scranton, Poconos Mountain communities, and surrounding areas in Northeast Pennsylvania.
Do you offer preventive maintenance plans?
Yes, our annual maintenance agreements include comprehensive system tune-ups to optimize efficiency and extend equipment lifespan.
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