Business Details
13 Years
experience
Emergency
services
Trusted Plumbing Services in Ponca City, OK
At Drain Doctor Plumbing, we are committed to delivering the highest quality plumbing services that our customers can rely on for years to come. Founded in 2013 by Dexter Stewart, our company was built on the principles of honesty, professionalism, and exceptional customer service. We pride ourselves on being a local business deeply rooted in the Ponca City community, serving areas such as Tonkawa, Newkirk, Blackwell, and beyond. Our team includes certified professionals like Bass Bevis, a former Air Force civil engineer with specialized water systems expertise since 2017, and Alyssa Stewart, who brings military discipline and organizational excellence to our operations.We approach every job with the same dedication to quality, whether it's an emergency repair or routine maintenance. Our focus remains on building lifelong customer relationships through transparent communication and reliable results. With 24/7 emergency availability and personalized scheduling, we ensure our clients receive timely solutions tailored to their specific needs. Our combined industry experience and commitment to continuous improvement position us as trusted experts in residential and commercial plumbing solutions.
Services
Emergency Plumbing
Drain Cleaning
Pipe Repairs
System Installations
Preventive Maintenance
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency plumbing services for urgent needs
- Our team includes certified professionals with extensive industry experience
- We prioritize honest, transparent service with no hidden fees
- Locally owned and operated since 2013, deeply rooted in the Ponca City community
- We provide personalized scheduling and dedicated customer support
Services
Emergency Plumbing
Our emergency plumbing service provides immediate response for critical issues like burst pipes and severe leaks. Available 24 hours a day, our certified technicians use advanced diagnostic tools to resolve urgent problems efficiently. This service ensures minimal property damage while maintaining safety standards for residential and commercial properties.
Drain Cleaning
Professional drain cleaning services eliminate clogs and prevent future blockages using high-pressure water jetting and specialized augers. Our technicians identify root causes like mineral buildup or tree root intrusion. Regular maintenance improves system longevity and prevents costly backups in both residential and commercial plumbing systems.
Pipe Repairs
We specialize in precise pipe repair solutions for leaks, corrosion, and damaged infrastructure. Using thermal imaging and camera inspections, our team locates issues with minimal disruption. Repairs include pipe replacement, epoxy lining, and joint sealing to restore system integrity while minimizing property disturbance.
People
Dexter Stewart
Owner and Operator
A Ponca City native with plumbing expertise since 2013, Dexter holds an associate degree from Cowley College. He transitioned from corporate plumbing to establish Drain Doctor, combining technical skills with community values to deliver reliable service solutions.
Bass Bevis
Lead Apprentice
Former Air Force civil engineer (2011-2017) specializing in water systems, Bass brings military precision to plumbing operations. His technical background in infrastructure supports complex installations and repairs since joining Drain Doctor in 2017.
Alyssa Stewart
Office Manager
A 10-year Army veteran with combat deployment experience, Alyssa manages operations after earning her degree at NOC. Her military discipline ensures efficient scheduling and client communication as the primary contact for customer interactions.
Questions
What plumbing services do you offer?
We provide emergency repairs, drain cleaning, pipe maintenance, system installations, and preventive plumbing solutions for residential and commercial properties.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to urgent plumbing issues including burst pipes, severe leaks, and system failures.
Which areas do you service?
We serve Ponca City and surrounding communities including Tonkawa, Newkirk, Blackwell, Arkansas City, and Fairfax areas.
How can I schedule an appointment?
Contact Alyssa Stewart directly at 580-304-9653 during business hours or email [email protected] for scheduling assistance.
What makes your team qualified?
Our team combines military engineering experience, formal plumbing education, and 10+ years collective industry expertise to deliver professional solutions.
Reviews (4)
Ashley Lenix
Nov 07, 2021
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10/10 -
Dexter and his team @ Drain Doctor are extremely knowledgeable, highly skilled, and professional. Dexter continues to make the process of navigating major plumbing repairs after a winter storm incredibly simple for us. Highly satisfied with the meticulousness of their work and excellent service!
Dexter and his team @ Drain Doctor are extremely knowledgeable, highly skilled, and professional. Dexter continues to make the process of navigating major plumbing repairs after a winter storm incredibly simple for us. Highly satisfied with the meticulousness of their work and excellent service!
Walt W.
Aug 25, 2021
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I hired dexter sight unseen just by talking on the phone I can only rate him 5 stars but if I could I would rate him 10+honest, hard working and everyone he has recommended has been more than fantastic
Michelle Stow
Jun 28, 2021
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Critical:Value
Charged us nearly $500 to fix a leaky toilet valve. Asked them to also look at sink drain and they said they did. The sink drain never was unclogged still isn't . I feel completely ripped off. Second time we used them. Both times it was very, very expensive.
Service:Leak investigation and repair
Charged us nearly $500 to fix a leaky toilet valve. Asked them to also look at sink drain and they said they did. The sink drain never was unclogged still isn't . I feel completely ripped off. Second time we used them. Both times it was very, very expensive.
Service:Leak investigation and repair
Aaron Thiele
Mar 17, 2021
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Great service and timely response. Plumber was professional and went the extra mile to make sure problem was taken care of.
